If you have a fire or water emergency, please call us now at (815) 436-5735

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Water Damage After A Snow Storm

12/4/2022 (Permalink)

Snow storms are exciting! Snowmen, sledding, hot chocolate and snow days from work and school are the fun parts of winter storms in Illinois. Unfortunately, severe weather can leave costly and frustrating damage to your home.

The most common causes of property damage to your home caused by winter weather are roof damage caused by heavy snow and ice and flooding caused by burst pipes and "ice dams".  Ice dams are ridges that build up on the edge of your roof that prevent melting water from running off. The water will then find cracks and openings on the roof to enter the attic space and interior of the home. Even with proper maintenance, your home is vulnerable to these situations when snow falls heavily and temperatures drop.

If your home has been damaged by severe winter weather, trust the restoration professionals at SERVPRO of Joliet. We will be on site quickly to assess the damage and make a plan to make your home "Like it never even happened." Reach us anytime day or night at 815-436-5735. 

 

Protecting your home against flooding

11/30/2022 (Permalink)

Flash Flood Warning-- the alert that many of us dread because of the concerns that our homes will be affected by it. SERVPRO of Joliet understands that your home is more than a structure: it's your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.  Here are some helpful suggestions on how to protect your property just in case disaster happens.

 How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

We are here to help

11/28/2022 (Permalink)

SERVPRO of Joliet, IL is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

Doing an Exterior Check on your Home and Commercial Space

11/23/2022 (Permalink)

SERVPRO of Joliet has the expertise needed to handle any restoration job including fire, water, mold, and smoke damage, and also knows how important it is to pay attention to the exterior of your home and commercial space. Especially with seasons changing and many days of rain to come, faulty areas may allow for water to enter, leading to damage. Here are some things around the exterior that should be checked regularly to keep your space running at its highest potential:

  • Clean out your gutters so rain can easily flow through them and drain away from the roof. Gutters filled with leaves, sticks and other debris can become damaged or not work as well.
  • Check that your gutter’s downspouts are properly attached to allow water to drain away from the home. A detached or broken spout can lead to water flooding outside.
  • Make sure the sump pumps in your home are operational and have a working battery. An unexpected, failed sump pump may lead to a slew of future problems.
  • Check that garden hoses are properly attached to prevent water from draining into piping.
  • See if the caulking on your windows needs repair. A ripped seal in the window may allow water to enter the home.

Water Damage in Your Hospitality Facility

11/8/2022 (Permalink)

AT SERVPRO of Joliet, IL we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours.

When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact.

Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

  • Hotels
  • Convention Centers Casinos
  • Resorts
  • Entertainment Venues
  • Banquet Halls

Call Us For Help After A House Fire

11/3/2022 (Permalink)

After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Joliet has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet.

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Moisture Control Is The Key To Mold Control

11/3/2022 (Permalink)

Did you know one of the most effective ways to limit mold is to mitigate water damage as quickly as possible? "Moisture control is the key to mold control. When water leaks or spills occur indoors-act promptly. A prompt response (within 24-48 hours) and thorough clean-up, drying, and/or removal of water-damaged materials will prevent or limit mold growth." Quoated from OSHA 

Water extraction to remove excessive amounts of water followed by fast, thorough drying of the structure and contents is important in preventing mold growth. In the event mold remediation is required, SERVPRO of Joliet will perform mold remediation work according to industry standards. 

5 Things to Know About Water Damage

10/17/2022 (Permalink)

As a homeowner, you need to make sure that you're prepared to protect your Joliet, I, home from peril. Water damage can manifest itself in all sorts of ways, whether it's from excessive rainfall, a pipe burst or toilet overflow. Arm yourself with knowledge and study the following tips regarding residential water damage.


1. Call Your Insurance Company Immediately.
If you discover flooding or another type of water damage, you need to contact your insurance company immediately. Your insurance agent can file a claim much more quickly, as well as walk you through the initial damage remediation steps.


2. There's No Time to Waste.
Remediating water damage is all about efficiency. Once the initial accident occurs, it's a race against the clock to see how quickly you can resolve the situation. Secondary damage, such as mold growth, only requires 24 hours to set in.


3. Flood Water Comes in 3 Different Categories.
Flood water is categorized based upon the types of contaminants present. Category 3, also known as black water, poses a significant health hazard and must be handled much more carefully than Category 1, which originates from your water line. Black water floods are also capable of inflicting significantly more damage.


4. Flood Damage and Water Damage Are Not the Same.
Your insurance company treats each disaster differently, depending on the source of the damage. Damage caused by a pipe burst, or other internal accident, is considered water damage. Damage that resulted from a nearby body of water that overflowed onto your property is considered flood damage.


5. Flood Damage is Not Covered by Homeowner's Insurance.
If you live in an area that is more susceptible to flooding, then it's a good idea to purchase a separate flood insurance policy. You also should sit down with your insurance agent to discuss exactly which scenarios your current homeowner's insurance policy actually does cover.
There are steps you can take to help deter water damage, but there's no way to guarantee absolute immunity. If your property has recently suffered a pipe burst, severe flood or other type of water damage, make sure to contact storm remediation experts as soon as possible.

Commercial Large Loss Program

9/28/2022 (Permalink)

Did your commercial property experience a disaster? Do you know who to call? Call SERVPRO of Joliet, no job is too large for us to handle. Our large-loss specialists are strategically positioned to handle any size disaster. The Disaster Recovery Team is made up of the best in restoration. We are ready for any size job at any time of day.

Customers for the Commercial Large Loss program include:

  • Hospitality Industry
  • Property Mangers
  • Universities
  • Municipalities
  • The Pentagon

Should a disaster hit our area in Iowa, SERVPRO of Joliet has storm teams on standby. We are prepared for the unpredictable disasters and available 24 hours a day and 365 days a year. Let us help you get your business back to pre-disaster condition by calling our office.

Mold and Your Duct Work

9/22/2022 (Permalink)

HVAC and Mold

Why is HVAC mold so common? Well every time it encounters an area with high humidity levels and warm temperatures it wants to party. These conditions occur during both heating and cooling the system. Improperly sized units can cause a system to work harder producing an excessive amount of condensation resulting in standing water in the lines. This creates an environment for mold to develop which will blow spores throughout your home every time your HVAC is turned on.

How to Prevent?

  1. Changing your air filters monthly.
  2. Inspect for any cracks or leaks regularly.
  3. Routine cleaning of pans making sure to drain any excess water.
  4. Routine duct cleaning.

SERVPRO of Joliet has highly trained technicians to provide duct cleaning a preventative in HVAC mold.

HVAC and Mold

  1. Why is HVAC mold so common?
  2. Well every time it encounters an area with high humidity levels and warm temperatures it wants to party. These conditions occur during both heating and cooling the system. Improperly sized units can cause a system to work harder producing an excessive amount of condensation resulting in standing water in the lines. This creates an environment for mold to develop which will blow spores throughout your home every time your HVAC is turned on.

How to Prevent?

  1. Changing your air filters monthly.
  2. Inspect for any cracks or leaks regularly.
  3. Routine cleaning of pans making sure to drain any excess water.
  4. Routine duct cleaning.

Appliance Fires

9/20/2022 (Permalink)

Most of us use household appliances on a daily basis. After all, these machines help to improve our lives with convenience and efficiency. Whether it be a washer and dryer, stove, dishwasher, refrigerator, or other cooking appliances, these items are used routinely. Although convenient, these machines can often malfunction and lead to home or apartment fires. Even so, these fires often happen while a homeowner is away and leaves an appliance running or leaves a cooking appliance unattended. SERVPRO of Joliet can be there to restore a commercial or residential property following fire and smoke damage and is always Here to help. To prevent a possible fire due to a household appliance and protect your property, here are three things you can do.  

  1. Never leave an appliance running while away. Coming home to clean dishes from the dishwasher may sound nice after being away, but electrical issues may stem from heating elements which can cause fire. 
  2. Do not overload your washer or dryer, and always make sure to clean out the lint trap. 
  3. Never leave heated cookware on overnight such as crockpots. Use of these appliances should be supervised in case of a heating element or wiring malfunction.  

Water Damage in Your Hospitality Facility

9/13/2022 (Permalink)

AT SERVPRO of Joliet we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours.

When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact.

Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

  • Hotels
  • Convention Centers Casinos
  • Resorts
  • Entertainment Venues
  • Banquet Halls

Don’t Forget That We Clean Carpets!

9/13/2022 (Permalink)

SERVPRO of Joliet is a trusted name in carpet cleaning services. You may not know that, because we are known for being the number 1 choice in cleanup in restoration. 
Your home or business carpets get the most use and abuse. You can keep your carpet looking good for years with carpet cleaning services from SERVPRO of Joliet.
A professional carpet cleaning can remove deep down dirt and grime to keep your carpet looking it’s best and extend the lifespan. Our technicians use their knowledge and experience to clean the dust, dirt, pet hair and daily traffic from your carpet or upholstery. We use a variety of cleaning methods that is tailored to each situation. Our goal is to clean and restore your carpet to its original appearance. 

We Are Here To Help With Your Insurance Claim

8/24/2022 (Permalink)

When you experience an unexpected disaster in your home, you may not know how to handle it. After the shock is over, your first thought is “How am I going to pay for this?”. This is a common question homeowners ask themselves given the high cost of repairing water, fire, mold or trauma damage. Good news for you, our team of professionals is here to help eliminate that concern.

Here at SERVPRO of Joliet set ourselves apart from other restoration companies by how well we work with your insurance company. Our dedicated team of professionals understands the insurance industry. From knowing how the claims process works, to getting your claim submitted and your repairs covered. Many of our team members have a background in the insurance industry.

As one of the largest restoration and damage remediation companies in the country, we work with hundreds of insurance companies to help our customers get their claims processed quickly and fairly. Many insurance companies know that SERVPRO handles losses professionally and often recommend us to their policyholders.

SERVPRO of Joliet is here for you!

Mold and Your Duct Work

8/21/2022 (Permalink)

HVAC and Mold

Why is HVAC mold so common? Well every time it encounters an area with high humidity levels and warm temperatures it wants to party. These conditions occur during both heating and cooling the system. Improperly sized units can cause a system to work harder producing an excessive amount of condensation resulting in standing water in the lines. This creates an environment for mold to develop which will blow spores throughout your home every time your HVAC is turned on.

How to Prevent?

  1. Changing your air filters monthly.
  2. Inspect for any cracks or leaks regularly.
  3. Routine cleaning of pans making sure to drain any excess water.
  4. Routine duct cleaning.

SERVPRO of Joliet have highly trained technicians to provide duct cleaning a preventative in HVAC mold.

HVAC and Mold

  1. Why is HVAC mold so common?
  2. Well every time it encounters an area with high humidity levels and warm temperatures it wants to party. These conditions occur during both heating and cooling the system. Improperly sized units can cause a system to work harder producing an excessive amount of condensation resulting in standing water in the lines. This creates an environment for mold to develop which will blow spores throughout your home every time your HVAC is turned on.

How to Prevent?

  1. Changing your air filters monthly.
  2. Inspect for any cracks or leaks regularly.
  3. Routine cleaning of pans making sure to drain any excess water.
  4. Routine duct cleaning.

Appliance Fires

8/17/2022 (Permalink)

Most of us use household appliances on a daily basis. After all, these machines help to improve our lives with convenience and efficiency. Whether it be a washer and dryer, stove, dishwasher, refrigerator, or other cooking appliances, these items are used routinely. Although convenient, these machines can often malfunction and lead to home or apartment fires. Even so, these fires often happen while a homeowner is away and leaves an appliance running or leaves a cooking appliance unattended. SERVPRO of Joliet can be there to restore a commercial or residential property following fire and smoke damage and is always Here to help. To prevent a possible fire due to a household appliance and protect your property, here are three things you can do.  

  1. Never leave an appliance running while away. Coming home to clean dishes from the dishwasher may sound nice after being away, but electrical issues may stem from heating elements which can cause fire. 
  2. Do not overload your washer or dryer, and always make sure to clean out the lint trap. 
  3. Never leave heated cookware on overnight such as crockpots. Use of these appliances should be supervised in case of a heating element or wiring malfunction.  

Removing Moisture from Materials

8/13/2022 (Permalink)

When our crew approaches a water job, we evaluate many different variables. All of which are very important, but there are two variables that we look at the most: type of material and the degree of wetness. This means that we will evaluate each material's permeability, the ability for water to pass through the material, dampness, the moisture movement. The liquids will be presented in one of these forms.

Surface Water

Like the name, you can find this type of moisture on the material's surface. It is a visible liquid and can evaporate. When mitigating this type of moisture, you must remove the moisture using mechanical extraction. The next component needed to be addressed: airflow, which helps control temperature and humidity, which helps evaporate any remaining moisture.

Free Water

Unlike surface water, the name of this absorption doesn't give you many clues on how to find it in a material. Before the moisture can form a chemical bond to the material, free water happens. You can find this type of moisture in cavities, open pores, and other air spaces within the material. When mitigating this form of moisture, you will want to use lower humidities and warmer temperatures. By maintaining these factors, you ensure that the moisture is going to evaporate.  

Bound Water

More work is needed to fully mitigate this type of moisture material as this form is when the moisture has made chemical bonds. You will have to release it to get the moisture out of the material when this happens. Unlike the other categories, controlling the airflow won't help remove the chemical bonds. The moisture will dry fastest when it is warmed. The essential factor to keep in mind is maintaining the surrounding humidity. Keep in mind that this type will take the longest to dry out of all categories.

This is why you should hire our team of professionals here at SERVPRO of Joliet because we know what to look for. We evaluate each material to create a precious course of action to provide results and restore to the preloss condition. 

Severe Thunderstorm Warning for Joliet

8/7/2022 (Permalink)

Thunderstorms are common in the summer months. Our local team in Joliet responds to storm damage emergencies every year and offers these thunderstorm safety tips from the American Red Cross:

Severe Thunderstorm Watch - Severe thunderstorms are possible in and near the watch area. Stay informed and be ready to act if a severe thunderstorm warning is issued.

Severe Thunderstorm Warning - Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property. 

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Discuss thunderstorm safety and lightning safety with everyone in the building
  • Pick a safe place in for people to gather during a thunderstorm. This should be away from windows, skylights, and glass doors that could be broken by strong winds or hail.
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Consult your local fire department if you are considering installing lightning rods
  • Get trained in first aid and learn how to respond to emergencies

SERVPRO of Joliet & Duct Cleaning

7/21/2022 (Permalink)

Rotobrush Duct System RotoBrush Duct Cleaning System

Clean air ducts are the foundation for good indoor air quality. As homeowners and business owners, you want to be able to breathe clean indoor air for your families, your guests, employees and customers. Over several years, air ducts can become contaminated with mold, fungi and bacteria, as well as dust. Running your HVAC system is only filtering whatever is in your dirty ducts throughout your home or facility. Proper cleaning with professional air duct cleaning machines and systems is the BEST way to improve indoor air quality.

At SERVPRO of Joliet, our mission is to be the premier property damage restoration contractor in the area. To do so, we are continuously training our staff and updating our procedures to stay current (and the BEST!) within our industry. 

We are VERY excited to introduce this new air duct cleaning technology to our inventory;

The Brushbeast by Rotobrush. 

It's four powerful vacuum motors, paired with it's 450 RPM 120/220V brush motor, will make short work of even the most difficult air duct cleaning job, while still remaining safe to use with any type of air duct system, including flex ducts.

This new equipment will help make our duct cleaning procedures more fast and efficient.. And your dirty ducts, "Like it never even happened." 

Contact our office (815) 436-5735 for Residential  Duct Cleaning Prices AND Specials! 

Moisture Control & Mold

7/21/2022 (Permalink)

  • Keep humidity levels as low as you can—no higher than 50%--all day long. An air conditioner or dehumidifier will help you keep the level low. Humidity levels change throughout the day as changes occur in the moisture in the air and the air temperature, so check the humidity levels more than once a day.
  • If you see condensation or moisture collecting on windows, walls or pipes ACT QUICKLY to dry the wet surface and reduce the moisture/water source.  Condensation can be a sign of high humidity.
  • Be sure your home has enough ventilation. Use exhaust fans, which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.

Empty Houses Are A Breeding Ground For Mold

7/19/2022 (Permalink)

Vacant homes can be breeding grounds for mold growth. Quite often we are called to a vacant home that is up for sale or the renter has moved out. The realtor/rental agent has come to show the home and finds mold growing on the walls. Mold can be seen growing most often in the upper wall locations, though it is not unusual to see growth at the lower wall levels as well. Closets that have been closed will quite often have the worst mold growth, partly because they are dark and mold loves the dark.

What could cause this? No broken water lines are found, the water is usually turned off to the home. Sometimes the HVAC system is off and that is the source of the problem. Having the heating and air turned off creates a high humidity level in the home. When the HVAC system is off there is no airflow circulating in the home therefore the air becomes stagnant. This is the perfect scenario for mold development.

Here are some tips on preventing mold issues in vacant homes:

  • Always keep some heat and air running in the home. Set temperature so heat or air runs periodically during the day.
  • Open closet doors to allow for airflow and light to enter.
  • A ceiling fan left on low can help circulate the air in the home.
  • Open window treatments/blinds at least ¼ open to allow in extra light. Remember, mold loves the dark.
  • Visit the home occasionally. Just opening the doors and entering the structure allows for the exchange of fresh air and extra airflow. It’s also a great way to catch any issues before they become serious problems

Post Construction Cleaning

7/18/2022 (Permalink)

Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors open on time.  SERVPRO professionals can help you meet your deadlines by providing thorough post-construction services in a timely manner.

These services include the following:

Post Construction Cleaning- Debris removal services to prepare the building for interior design.

Dehumidification and Drying- During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth.  

Final Cleaning - Cleaning services, including carpet and floor cleaning, deodorization, air duct cleaning, and ceiling,walls and fixture cleaning, to give the building that extra shine prior to the facility opening its doors. 

The last thing you need is a fire damage, water intrusion or mold growth slowing down or stopping the completion of one of your projects. SERVPRO provides 24 hour emergency mitigation, cleanup and restoration services to help you get back on schedule quickly. 

First Responders To Fires

7/12/2022 (Permalink)

Local fire and police departments, as well as Emergency Medical technicians (EMT's), are often first on the scene of an emergency. In the United States, there are more than 29,700 fire departments with 1,160,450 total firefighters, according to the National Fire Protection Association's 2015  U.S. Fire Department Profile. According to the Bureau of Labor Statistics, there are almost 245,000 EMT's and paramedics in the United States. In the U.S. there are about 18,000 federal, state, country, and local law enforcement agencies, employing more than 750,000 full time sworn officers according to he Uniformed Crime Reporting Program collected by the Federal Bureau of Investigation.

When fire affects your life, make SERVPRO of JOLIET, 815-436-5735 your 2nd responder and we will make it "Like it never even happened."

Importance Of Sprinkler Systems In Commercial Properties

7/9/2022 (Permalink)

Whether you have purchased a commercial property or are in the process of building a commercial building, before a new company can open for business; it must be in compliance with local, state and federal fire safety standards. As a commercial building owner or property manager, one of your biggest concerns is protecting the investment you've made in your business and the people who work there.

Sprinkler systems can help make your business safer in multiple ways. Sprinklers work by detecting the heat from a fire and automatically turning them on. While the spray from the sprinklers is not always enough to put out the fire, it goes a long way to suppressing the fire and allowing more evacuation time until the fire department can get there. 

Fire and water damage not only affects the structure of your building and it's contents but also your emotions. Don't take on the stress of dealing with this on your own, Call SERVPRO of Joliet at 815-436-5735 and let us make this "Like it never even happened."

Does Renter Insurance Cover Water Damage

7/7/2022 (Permalink)

If you are renting a house or apartment in Joliet, IL, you have probably purchased renter's insurance to cover your belongings in the event of a disaster. You might be wondering, though, how far your coverage extends. Renters should be aware that most policies do not protect a tenant's belongings in the event of a flood.

What Is Covered by Insurance for Renters?

A regular policy for renters will cover your items if something happens to your belongings, including water damage from a burst pipe, certain plumbing issues or a broken appliance. However, a basic policy will not cover damage from flooding. Flooding can be caused by:

  • Heavy rain
  • Too much snow
  • Rising water
  • Sewage backup

Renters will need to purchase a separate flood insurance policy for these types of disasters.

Do I Need Flood Insurance?
If you do not live near the coast or in a flood plain, it's easy to dismiss the idea of purchasing flood insurance coverage. However, even a minor flood can be expensive. FEMA estimates that even one inch of water can do thousands of dollars in damage to the contents of a dwelling. Flood insurance will help pay if you need to replace your belongings or use a commercial restoration service. Flooding can happen in any of the 50 states. If you want guidance determining your risk level for flooding, consult FEMA's flood map service to see what zone you live in.

How Can I Purchase Flood Insurance?
The National Flood Insurance Program, or NFIP, is a division of FEMA that provides flood insurance in the United States. The insurance is sold through private companies. Because prices are set by the government, they are consistent no matter what company offers it. Prices will depend on what kind of dwelling you live in and your geographic location. Ask your insurance company if it sells flood insurance.
If you want complete protection for your belongings, make sure your renter's insurance policy is up to date and consider adding flood insurance coverage. You will have peace of mind knowing you're prepared if you need to make a claim.

Stormy Weather

7/6/2022 (Permalink)

June 22, 2015 is a date that the residents of Coal City, Illinois will never forget. An EF-3 tornado, with winds estimated at 160 miler per hour ripped through the town causing wide spread devastation to the community. SERVPRO of Joliet was called in to assist with the damages. We were given the opportunity to help families try to get their lives back to some kind of order considering what they had just been through. When a disaster hits, it is not always about the property damage but also about being compassionate and caring of each individual affected by it.

"During a difficult time, SERVPRO was respectful, helpful, professional, and made a horrible situation better." - Kristin C.

"At a difficult time in our lives, SERVPRO was caring, supportive, and attentive, thank you!" - Lance C.

It is comments like these that make us proud to be the company we are today: from taking care of all their personal belongings and content, to cleaning and rebuilding the damage done to their homes and properties. 

Our highly trained professionals are available 24/7, 365 days a year, to handle any disaster from beginning to end and make it "Like it never even happened." If ever the need arises, call 815-436-5735.

SERVPRO of Joliet On Speed Dial

7/5/2022 (Permalink)

When fire or water damage puts the things that matter to you most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO of Joliet is so important.
To get the team that’s faster to any size disaster we recommend you tell your building engineers and property managers to add the following contact to their mobile devices:

Emergency Fire Water Cleanup

815-436-5735

Having this important contact information will increase the response time for our technicians to mobilize and act swiftly to get your home or business back to the way it was.

We’re a leader in giving control back to homeowners, property managers, and even entire
communities after the ravaging effects of water or fire. So whether you’re responsible for
1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local
SERVPRO of Joliet franchise professional. We can help make it "Like it never even happened." 

Smoke Webs

7/1/2022 (Permalink)

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

The picture is from a fire damage that our large loss division assisted with out of state. The building had 35,000 square feet that was affected, it took our team a few weeks to completely clean the facility. 

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Call SERVPRO of Joliet (815) 436-5735

Getting Prepared For Bad Weather

6/26/2022 (Permalink)

Business owners control many things, but weather isn’t one of them. Be it a snow storm, heavy rain or flooding, sooner or later, bad weather is bound to cause an inevitable hiccup in your business. Are you ready? The time to prepare is not when the forecast predicts a hurricane. Check out these ways to prepare your business for bad weather in Joliet long before it shows up.

Create a Bad Weather Plan

Surprisingly, while business owners make a written plan for many things, weather isn’t always one of the. But bad weather can create a perfect storm of issues, from pipe burst issues to logistical problems. Before those worst cases scenarios become realities, come up with a plan for how to operate in bad weather. It should cover

  • Who will communicate with employees in a weather crisis
  • Evacuation or shelter in place plans
  • What the overall business weather policy is Form Evacuation Plans

There are times when weather poses immediate danger. One example is if a snow storm leads to a fallen tree or debris that damages part of your facility. Having a plan for leaving the building is ideal for such scenarios. Outline the route employees should take to safety and appropriate maps to ensure everyone knows how to get out.  Protect Your Building After your employees, protecting your building is the next priority. Invest in backup generators to keep critical devices running and safe while you’re out of the office for bad weather. If flooding is expected, gather sandbags for doors and windows and consider moving furniture and electrical equipment to higher levels to prevent water damage. Whether your business is devastated or merely derailed by a snow storm or other bad weather depends a lot on how well you prepare. Use these tips as a starting point for facing bad weather and storm damage with ease.

Flooding

6/25/2022 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert-there is always potential for flood damage.  Fema.gov reports in the last 5 years, all 50 states have experiences floods or flash floods.  Just because you haven't experiences a flood in the past does not mean you won't in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.  

If you experience flooding call the experts at SERVPRO of Joliet and we will make it "Like it never even happened."

Tornado Season!!

6/25/2022 (Permalink)

SERVPRO Truck in front of tornado damaged house Coal City Tornadoes from 2015

Tornadoes are violent and can completely destroy well-made structures, uproot trees and send objects through the air like deadly missiles and they can happen anywhere. Here are some tips to keep you and your loved ones safe.

  • Identify a save place in your home where family and pets will gather during a tornado: a basement, storm cellar or an interior room on the lowest floor with no windows.
  • In a high rise building, if you don't have have enough time to go to the lowest floor, pick a hallway in the center of the building.
  • In a mobile home, choose a safe place in a nearby sturdy building. If your mobile home park has a designated shelter, make it your safe place. No mobile home is safe in a tornado.

KNOW THE DIFFERENCE!!!!

Tornado Watch: means a tornado is possible.

Tornado Warning: means a tornado is already occurring or will occur soon. GO TO YOUR SAFE PLACE IMMEDIATELY.

Always remember to play it safe and we are always here, if you need us. SERVPRO of Joliet 815-436-5735.

Recipe for Fire Safety

6/24/2022 (Permalink)

Cooking Safety Tips:

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you have to leave the room for even a second, turn your stove or cooking device off.
  • When you are simmering, baking, or roasting, check the food regularly or use a timer to remind you.
  • Keep cooking areas clean and clear of combustibles such as potholders, paper towels, food packaging, etc...
  • Keep children away from cooking areas by enforcing a "kid-free zone" of at least three feet around the stove.
  • If an oven fire starts, turn off the oven and keep the door closed. If the fire does not go out, get out of the house and the fire department.

Please remember that education in prevention is the best way to keep you and your family safe. In the event there is a fire, call your local fire department and then call SERVPRO of Joliet at 815-436-5735 to help you with all your fire restoration needs. 

A Coordinated Response For A Large Disaster

6/22/2022 (Permalink)

Not all disasters are created equal, and a catastrophic loss requires a large response. With a local presence in nearly 1700 communities, SERVPRO also has the ability to respond to large disasters. The disaster mitigation franchise has played a helpful role in many of the past decade's biggest storms, from Hurricane Katrina in New Orleans to the great floods in Houston and Texas. That's because the local franchise has access to corporate resources that can be deployed if necessary. It's the best of both worlds: rapid emergency response with arrival in four hours, and added expertise and equipment for large jobs.

The Benefits of Experience

Big problems such as flooding, tornadoes and rampant wildfires require knowledge and training. Each disaster has its unique set of problems to address and solve. That's what a successful recovery process calls for. A top remediation team offers the following solutions:

  • Trained technicians
  • Specialized equipment to address storm damage
  • A restoration process that limits expenses
  • Quick recovery
  • Knowledge to complete difficult tasks

A catastrophic loss in Romeoville, IL, has many aspects, from document damage to the prospect of computer systems being affected. Everything from water removal to soot and smoke damage may need to be addressed. Experience and training combine to meet these challenges.

The Advantages of Organization

Through it all, insurance adjusters and business owners can feel confident that detailed records are being kept to handle an insurance claim. This includes detailed estimates of loss, followed by an itemized list of damaged contents. Photo records of damages will be digitized and all paperwork will be available in hard copy. This information can be sent to all parties so a claim will be processed quickly.
It's important for business owners to know that a company is Here to Help during a catastrophic loss. Corporate resources mean no job is too big, and that recovery is right around the corner.

Timely Attention is a Key Element in Remediation

6/21/2022 (Permalink)

Mold remediation involves both mold cleanup and moisture control. 

When you call mold remediation specialists to handle your mold problem, their service includes not only cleaning up the growth but also fixing the moisture problem that led to it. High humidity can also lead to mold problems, so it's good to keep the humidity level of your building to 45% or lower.

Timely Attention is a Key Element in Remediation

Once you discover a mold problem on your property, call the experts at once. Mold does not just go away. It multiplies quickly, and it may keep growing until the problem is resolved.

Mold growth is not a problem to take lightly. If you call remediation experts quickly and manage to control the moisture problems that led to it in the first place, you can resolve issue.

Call us at 815.436.5735 if you have questions about the problem in your home.

Essential Things to Note About Water Mitigation for Electronics

6/17/2022 (Permalink)

SERVPRO of Joliet Uses Simple and Advanced Approaches in Joliet Homes to Save Electronics.

Since there are several electronics in a home, water intrusion can impact some if not all of them. An appropriate response helps limit damage or salvage some affected items. Electronics pose many challenges to water restoration, unlike other house items like furniture, which can be readily dried or subjected to rigorous cleaning procedures.

When conducting water mitigation in Illinois households, managing affected electronics depends on how the damage occurs. SERVPRO of Joliet facilitates some of the mitigation processes or involves a specialist to help clean and restore appliances and other electronic items

Water damage can affect electronics through:

  • Direct water contact
  • High indoor humidity
  • Temperature plummeting to the dew point

Water can splash on items or submerge them if placed on the floor. Such direct contact causes significant damage since the water involved is sufficient to reach the internal components of an appliance. Timely intervention can improve the chances of saving such items since significant damage rarely happens immediately on contacting water.

Actions that help electronics exposed to water include:

  • Unplugging all items from power sources
  • Extracting any water inside the items
  • Maintaining temperature above the dew point

SERVPRO of Joliet helps ensure that such actions are taken in good time for effectiveness. For instance, when you call, our customer support staff guide you on the immediate steps you can take to save valued items, including unplugging them from power sources. We can also assist with water removal and temperature regulation on arrival at your property, especially if portable heaters are necessary.

Apart from the damage caused by direct water contact, problems can develop from exposure to humid air due to condensation inside the items. When our SERVPRO technicians set up dehumidifiers in the property during restoration, evaporation from standing water cannot drive humidity to unsafe levels.

SERVPRO of Joliet handles all types of water mitigation. Call us at (815) 436-5735. We're Faster To Any Size Disaster.

What To Do To Prepare For A Flood

6/17/2022 (Permalink)

Floods are the most common natural disaster in the United States.

  • Know types of flood risks in your area. Visit FEMA's Flood Map Service Center https://msc.fema.gov/portal for information.
  • Sign up for your community's warning system (EAS) The Emergency Alert System.
  • If flash flooding is a risk in your location, monitor potential sign, such a heavy rain.
  • Learn and practice evacuation routes, shelter plans,and flash flood response.
  • Gather supplies in case you have to leave immediately or if services are cut off including medications, pet needs, batteries or and other critical equipment.
  • Purchase or renew a flood insurance policy. It typically takes up to 30 days to go into effect. Get Flood coverage under the(NFIP) the National Flood Insurance Program.
  • Keep important documents in a waterproof container. Create password protected digital copies.
  • Protect your property by moving valuables to higher levels, declutter drains and gutters, install check valves and consider a sump pump with a battery.

Remember that SERVPRO of Joliet815-436-5735 is available 24/7 to help you if the need should arise.

How The Pro's Cleanup After A Storm

6/14/2022 (Permalink)

When you're in charge of a business, you try to prepare yourself for anything. Sometimes, nothing can stop something as destructive as a massive storm. If your building suffers major damage from high winds or heavy rains, you need someone with real experience to help you rebuild. A professional disaster cleanup team will handle everything from water removal to tear-out to rebuilding your office. When you get the right company on your side, you can resume normal operations more quickly.

Initial Steps

Despite your best efforts, you may not be able to eliminate the effects of water damage or other problems following a storm. Skilled technicians can minimize the extent of the problems, however. After the incident, make sure you report it to your insurance company. Then, call the storm damage mitigation team. The professionals will do the following:

  • Come to your office on the day of your call.
  • Evaluate the scene.
  • Come up with a plan to repair and rebuild the area.
  • Share a timetable with you.

Water Extraction

The team will begin the storm restoration process by using industrial-strength machinery and equipment to remove any water from your building. This includes floors, ceilings, walls, furniture, documents, and electronics. Technicians will thoroughly dry and sanitize the area to discourage the growth of mold.

Removing Building Materials

Some items will have too much damage to save. Crews will tear out drywall, carpet, insulation and other soaked materials. The team will also tarp the roof and board up doors and windows for security and to keep out the elements.

Restoration

A reliable company in Joliet, IL, will repair and restore your structure. The crews can rebuild walls and the roof. They will lay down new flooring and replace any materials that were lost due to storm damage.
When you need someone you can count on to tear out wet items and get your building back in order, call the pros. Even under the most challenging circumstances, you can find relief.

Who Is the Stormwater Removal Leader Joliet Residents Call with Confidence?

6/12/2022 (Permalink)

A speedy response from fully equipped and experienced flooding and storm damage experts is why SERVPRO tops the list of Joliet restorers.

Severe weather patterns constantly sweep over Joliet, requiring stormwater removal and flooding restoration year-round. Prompt provision of the critical emergency services water damage necessitates is the heart of our mission, why SERVPRO of Joliet proudly asserts We’re Faster To Any Size Disaster.

Why Seek Immediate Mitigation and Remediation of Basement Flooding?

Whether your Joliet home suffers from overland flooding, leaking roofs from storm winds or precipitation, or foundation seepage from the saturated ground after repeated rainfall or winter thawing and refreezing, it is vital to line up water cleanup immediately. Fast flood restoration interventions protect your property, urgently needed because water is incredibly corrosive to most building materials upon contact. Progressive destruction and secondary damage such as mold growth underlie why SERVPRO crews are ready to roll 24/7 with cutting-edge water removal services provided by highly trained personnel. 

Is Sewage Cleanup a Typical Complication During Stormwater Restoration?

Heavy rains and damming of municipal sanitary waste systems with leaves, debris, or, during cold months, snow and ice cause sewer backups needing cleaning inside Joliet homes. The biohazards presented by

  • Human waste
  • Deceased animals and insects
  • Vermin seeking shelter from the storm 
  • Various flood-borne chemicals 

Does Your Business Have Our Emergency Ready Profile

6/10/2022 (Permalink)

The SERVPRO Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. it is designed to serve as a quick reference of important building and contact information. It consists of:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of Joliet at 815-436-5735 today to get started.

Driving In A Storm

6/9/2022 (Permalink)

Since we are entering into spring showers and severe storm weather season, here is a refresher on driving in the rain!

Did you know nearly half (47%) of all weather-related car accidents — more than 700,000 a year — are due to rain? Read below for our tips on how to drive safely in the rain.


Here are 10 tips for driving in the rain:

Step 1. Exercise caution. Engine oil and grease build-up on roads and highways over time, and when combined with precipitation, you’ve got the equivalent of an automotive Slip ‘N Slide.

Step 2. Slow down. Wet pavement causes tires to lose traction and vehicles become more difficult to handle.

Step 3. Use headlights. Always use headlights in the rain – even if it’s just a sprinkle. Headlights help you see and be seen in wet weather.

Step 4. Keep your windshield wipers in tip-top shape. Summer can wreak havoc on your blades, so get them checked before fall’s showers arrive.

Step 5. Defog your windows. Precipitation can cause your windshield to quickly fog up, so use the front and rear defrosters to maximize visibility.

Step 6. Avoid pooling water. By splashing through puddles you can impair your vision and other drivers’. Additionally, standing water often shields potholes and debris from view and it can reduce the effectiveness of your vehicle’s brakes.

Step 7. If your car begins to hydroplane, do not brake or turn the wheel abruptly as this may cause your vehicle to go into a skid or spin. Take your foot off the gas and keep the wheel straight until your car reclaims traction.

Step 8. Increase your following distance. Slick roads, wet brakes and reduced visibility can lead to collisions. Give other vehicles plenty of room and brake early with reduced force.

Step 9. Don’t use cruise control. It can cause your car to accelerate when hydroplaning and reduces driver attentiveness.

Step 10. Drive in the tracks of the car in front of you. This allows the vehicle ahead to displace any standing water that’s on the road.

By employing these safe driving techniques you can keep yourself and your passengers safe during spring drizzles and downpours. Rainy roads can be dangerous, but if we all slow down and use extra caution, rainy days might actually be a little brighter.

How Do Local Disaster Recovery Leaders Handle Joliet Fire Cleanup and Restoration Best?

6/8/2022 (Permalink)

IICRC Training and State-of-the-Art Products and Equipment are Why SERVPRO Should be Your First Call for Joliet Water and Fire Damage Restorations

Fire cleanup and restoration takes teamwork and a 24/7 workforce response. An investment in an extensive inventory of immediately available and cutting edge resources stocked on our ready-to-roll service vehicles is also critical:

  • Proprietary cleaning and antimicrobial products 
  • Tools and supplies
  • Mitigation, remediation, and deodorization equipment 

What Is the Rush When Reacting to Fire Damage?

After the chaos and fear engendered by a Joliet  house fire, you might want to collect your thoughts before devising a plan after researching the issues. Realistically the clock is ticking even before the fire department takes its leave, impelled by the rapid and destructive action on building materials of both firefighting water and smoke and soot residues. Feel confident in calling us immediately as:

  • Reviews confirm SERVPRO of Joliet place as a leading local smoke and fire damage restoration contractor.
  • We are also rated as the #1 rated water damage restoration company in Joliet, including working with firefighting fluids.
  • Our management  strives to measure our response time in minutes, so SERVPRO can pledge that our experienced crews get an essential jump on all aspects of fire restoration. 

Who Can Help Me with Insurance Documentation and Communication During My Joliet Fire Restoration Project?

We hold preferred vendor status for many insurance and property management companies because of our reputation for the highest quality customer service delivered with integrity and professionalism. Our excellent working relationships with insurers are other reasons why SERVPRO streamlines your fire damage project’s positive outcomes.

House fire clean up proceeds more smoothly when a scalable and well-equipped workforce responds fast, why SERVPRO of Joliet should help you shoulder the load from initial assessment through comprehensive restoration. Call us at (815) 436-5735 to partner with our team.

3 Common Misconceptions About Black Mold

6/6/2022 (Permalink)

3 Common Misconceptions About Black Mold

An unpleasant, musty odor is a sign that you may have a fungus growth somewhere in your home. Rather than assuming your home in Joliet, IL has a Stachybotrys infestation, hire a certified professional to perform a mold inspection. Many people believe certain things about black mold that simply aren't true. Here are three misconceptions to erase from your knowledge about this particular type of fungus.

1. It's Always Black

Contrary to its common name, Stachybotrys isn't always black. While it is a dark mold, it sometimes has a green tint to it. It is also often dense and slimy. Don't dismiss a mold growth as a milder form of mildew just because it doesn't fit a preconceived notion of how this particular mold should look.

2. It's Always Visible

If a mold has a dark color, you may believe that it is always easy to spot. That is not necessarily the case. Mold can grow anywhere there's excess water. You may see it growing up your wall, but a mold inspection could reveal that the bulk of your problem is actually within the wall or in the insulation behind it.

3. It's Easy To Remove

When you see house mold, you may think all it takes to get rid of it is to give it a good scrubbing. Mold remediation is typically a more involved process, though. Mold mitigation experts typically seal off the affected area to prevent the fungus from spreading to the rest of your home. Then they employ the techniques that the assessment indicates are necessary to thoroughly remove the growth. A final test can confirm that the issue is fully remediated.

If you suspect you have black mold, a professional mold inspection can let you know for sure. Don’t rely on your own assumptions of what a confirmation of this issues entails, though. Leave the remediation to the experts who understand how to get rid of the problem.

Why Insurance Agents and Their Clients Should Use SERVPRO's Claims Inventory System

6/3/2022 (Permalink)

Why Should Insurance Agents And Clients Use SERVPRO's Claims Inventory System?

Accuracy is paramount as you prepare each insurance claim. You need to double-check all the numbers and facts. You also must do research to ensure your details are reliable. With so much information available on the internet, the process can seem overwhelming. That is why SERVPRO created its own Claims Inventory System. This system lets agents in Joliet, IL easily find the data they need. Here are the top reasons to use this service.

Data

An insurance agent can use the Claims Inventory System to research the response times and costs of other restoration projects. This information should help you quickly and accurately compare losses and estimate the expenses involved in your latest insurance claim. You can sort the numbers by:

  • Region
  • State
  • County

Collaboration and Convenience

Insurance agents are not the only people with access to this database. The restoration professionals and adjusters can also utilize it to communicate with clients and each other. This speeds up the entire claims process, letting you move on to other parts of your job, and letting your clients get back to their businesses.

In fact, your clients themselves will also have remote access to the database. They should thus receive instant information about the status of each claim.

The system additionally features an estimate of the costs, photos of the loss and digital copies of important documents. Your clients should also receive hard copy or email versions of their files for their records.

Business owners are likely to appreciate that they are being kept completely in the loop. They can even see how SERVPRO's performance compares to the standard set by the restoration industry.

As a preferred vendor of many insurance companies, SERVPRO offers more than just emergency cleanup services. The company's database provides accurate information that helps agents expedite each insurance claim. Speeding up the claims process should reduce the cost of the cleanup and make your clients happy.

3 Reasons You Might Find Water in Your Crawl Space

6/1/2022 (Permalink)

Three Possible Causes Of Water In Your Crawl Space

A wet crawl space can create more problems than you might expect. It makes water damage less visible, but it also creates the perfect conditions for mold growth. The moisture also weakens the Joliet, IL, house's structural materials, creating greater damage as a result. Learn about the most common causes for water inside the crawl space so you can prevent an incident.

1. Overwatered Plants

You can accidentally flood the crawl space by doing something as simple as overwatering plants, especially those close to the house's foundation. Whether you use too much water or leave the hose or sprinkler running beyond the necessary time, the excess will seep into the house and reach the lower sections first. You can easily turn off the water to resolve this issue. You can spot this problem if you see water pooling near the affected area.

2. Poor Sloping Grade

Another factor that can result in a wet crawl space is the lack of proper grading around your house. Ideally, you want the grading to slope away from the building and towards the outer yard or the streets. This feature ensures that any incoming water flows away from the foundation, preventing flooding. Check the grade after winter, intense rainfall or an overwatering incident. If the slope is altered or missing, build it up between six to eight inches away from home.

3. Defective Plumbing

Another reason why you might find water inside your crawl space involves defective or broken pipes. Even if the leak or burst pipe is in the house's upper floors, the water will always trickle down. If you find water in the crawl space or lower area, conduct a detailed search to find the source and fix it. Hire a plumber if you are unable to find it.

You should deal with a wet crawl space fast before mold growth and water damage threatens your home. Identify these occurrences to avoid this situation and contact emergency remediation services if you find water in that area or anywhere else.

Prevent Wind Damage From Spring Storms

5/30/2022 (Permalink)

Booming thunder and howling winds that rattle your home are characteristics of severe storms, which are becoming more prevalent as we turn the corner into spring. Strong wind, in particular, can cause damage to homes by breaking shingles and sending tree branches flying.  Wind strength varies from storm to storm, ranging from calm wind with speeds below 1 mph to hurricane-force when the strength exceeds 73 mph. FEMA states that doors, roofs, windows, and garages are the most vulnerable areas of the home. If any of these four areas become damaged during a storm, the structure of your home may also be negatively impacted, which may require major repairs. To make sure that your home is protected from wind damage before a severe storm even appears in the forecast this spring, consider the following three tips:

Maintain Landscape and Trees

   Strong winds can wreak havoc on the area surrounding your home, resulting in fallen trees and broken tree branches, which can prove to be dangerous to your home if the trees are located close to your home. Be sure not to over-water trees because doing so can weaken the root systems of trees, decreasing their ability to withstand the overwhelming force of strong winds. Finally, be mindful of outdoor objects and equipment, such as outdoor furniture, grills, or sports equipment, as these objects can be moved or manipulated by strong winds, which can risk damage to your home. During storms with strong wind, keep such items either stored in a safe structure, such as a shed, or anchored to the ground if they must remain outside.

Inspect the Roof

   Damage to our roofs often goes unnoticed unless it creates a major problem because we cannot see it Therefore, it is important for roofs to be surveyed at least twice per year, during the summer and winter, in order to identify any damage and make sure that it is repaired. When surveying the roof, be on the lookout for loose or missing shingles and water damage in the attic. Hiring a roofing professional may be beneficial in this sense, as he or she may be able to spot hidden damage due to their experience, which could save your roof from devastation in the event of a storm occurring with strong wind. When it comes time to replace your roof shingles, consider choosing weather-resistant shingles that would be able to further protect your roof from wind damage.

Reinforce Windows and Doors

During storms with strong wind, different types of debris, such as tree branches or other outdoor objects, can pound against your home’s windows and doors. In combination with the power of strong wind gusts, these objects can inflict serious damage on vulnerable areas of your home, including doors and windows. To limit the extent of the damage to these areas, install storm shutters as a protective barrier between debris and the window or door. Storm shutters can either be purchased or makeshift storm shutters can be created with plywood. Garage doors are also a vulnerable area of the home during strong wind, so it may also be beneficial to purchase a garage door bracing kit in order to protect your garage door during severe wind and weather.

Hire the Best for Commercial Fire Damage

5/26/2022 (Permalink)

A commercial property and business can be eliminated within minutes of a fire breaking out. The cleanup is often a big mess and very stressful for the business owners. During this time, it is crucial that the Alsip commercial fire damage cleanup is done correctly and fast to insure further damage is not done.

Enlist the Help of Professionals
The professionals with the knowledge to get your business cleaned up quickly and efficiently are those at SERVPRO. SERVPRO understands that when your business has a fire, you are no longer making money and your staff is no longer getting paid. You will want your business operating again in the shortest amount of time possible. This is why you need to hire a company that can clean up, work with your insurance company, and make the process as smooth as possible.

As soon as SERVPRO professionals are given permission, they will start the cleanup process, which will include:
• A thorough assessment of the damage
• Determine what can be salvaged and what must be removed. Items that can be restored will be sent to an off-site storage
• Clean up all damage, including that from water, soot, and smoke
• Eliminate all leftover odors from the fire. Smoke can travel in cracks and crevices and the professionals at SERVPRO will investigate to find them and get your business back in order.
• Provide and thorough cleaning and inspection to make sure that your business is back to normal.

Things to Know about Commercial Fire Damage
Alsip commercial fire damage involves soot, smoke, and water damage. If not cleaned properly, it can cause many issues, including etched glass, tarnished metals, and untreatable odors in the wood. SERVPRO professionals have the correct training and equipment to clean up after a commercial fire so that your business can be back up and running quickly. From carpets and electronics to flooring and walls, the professionals will be sure that everything is cleaned up correctly so it does not cause further damage. Mold is a very common occurrence from leftover water.

With the use of heavy duty equipment, including industrial fans and large dehumidifiers, our SERVPRO technicians will get everything dried out to prevent this secondary damage from mold and other harmful contaminants.

Water Damage Repair and Restoration

5/23/2022 (Permalink)

Did you know that SERVPRO also cleans up sewage backups?

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Water damage can be classified by the three types of contaminated water. SERVPRO of Joliet technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Joliet Professionals are available 24 hours a day, 365 days a year. Our specialists are always here with specialized training, equipment and protective gear to safely restore your home or business.

Toilet Overflow or Sewer Backup?
Call our office today 815-436-5735.

Basement water damage in a commercial building

5/20/2022 (Permalink)

Last week this local commercial building suffered a large water loss. In this particular instance, our SERVPRO of Joliet team was called after hours to respond to the unpleasant surprise for the local building. Our SERVPRO team responds day and night and is always "faster to any disaster". 

In this case, the water affected a large portion of the basement in a massive building. The basement had concrete and carpet floors that were affected by the water. Unfortunately, some of the area was an office building. Luckily, the SERVPRO of Joliet team responds very quickly and they were able to minimize the water seeping into the carpeted area. 

The first night our SERVPRO team responded, the water level was higher than expected. But in just a few short hours our SERVPRO team had the water drained and were beginning to clean the area. After the water was drained, they could begin the drying process. Luckily, our team has all of the necessary equipment and we were out of there in just a few days! 

Mold: The Who, What, When. & Why

5/18/2022 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. We are here to help everyone in Joliet to get back to "Like it never even happened."

For Immediate Service, Call SERVPRO of Joliet

5/15/2022 (Permalink)

Emergency Service

SERVPRO of Joliet, IL provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (815)436-5735

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Important Do's and Don'ts for Fire and Smoke Damage

5/15/2022 (Permalink)

Important Do's and Don'ts for Fire and Smoke Damage
  • Limit movement in the area to prevent further damage.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Clearly mark the area with caution signs and safety tape.
  • If area is safe, list vital contents for emergency restoration/priority service. 
  • Be sure your staff wears proper personal protection equipment. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
  • Wash off both sides of leaves on indoor plants.
  • Change HVAC filters and tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 
  • Do not attempt to wash walls or painted surfaces without first contacting your SERVPRO Professional. 
  • Do not attempt to shampoo carpet or upholstered furniture without first contacting your local SERVPRO Professional. 
  • Do not attempt to clean any electrical appliances, computers, television, radios, etc., that may have been close to fire, heat or water without first contacting an authorized repair service.

After The Storm

5/15/2022 (Permalink)

This Spring and Summer has been quite a wet and stormy one and with that comes weather related injuries and fatalities. This is why it is important to educate both you and your family about post-storm safety.

Immediately after a storm where there was heavy rain, strong damaging winds, and lightening consider the following:

  • Do not let children play near storm drains. Every year children are sucked into storm drains and carried away.
  • Do not touch metal objects outside, there may be power lines down on the object which energizes the object. This could be a fence, guard rail, or baseball stop.
  • Do not touch or pick up any wires that you see either laying on the ground or hanging low. They may be energized or could become energized at any time.
  • Do not walk in flooded basements if your power is still connected. You could become electrocuted should water make contact with an electrical source.
  • If your home is out of electrical power, use extra caution when using candles for light.
  • Be careful using a gas powered generator which could cause Carbon Monoxide poisoning if not vented properly.

Please remember to keep you and your family safe and remember that SERVPRO of Joliet is always available to help you with your restoration needs. 815-436-5735.

Storm Damage Tips

5/12/2022 (Permalink)

Storm Damage Tips 

  • Listen to the radio for advisories
  • Do not venture outside until it’s declared safe 
  • Stay away from downed power lines, standing water, and metal objects near downed wires
  • Watch out for snakes and wild animals 
  • If you smell gas, turn gas off at the meter 
  • Avoid using candles or open flames indoors
  • Operate generators outside
  • Be careful when entering or leaving buildings with structural damage. It is best to avoid entering until the damage has been assessed 
  • Once things have been properly assessed, make sure you have plenty of pictures of storm damage to your property 
  • Contact SERVPRO of Joliet to come out for board up and get started on water mitigation. 
  • SERVPRO of Joliet will work with you and your insurance to get your property back to preloss condition

SERVPRO of Joliet 815-436-5735

Finding and Preventing Mold Growth

5/10/2022 (Permalink)

Mold damage in your Joliet, IL, home can be a serious problem. However, knowing a little about mold growth patterns can help you catch the problem early and maybe prevent it altogether.

Common Places for Mold Infestation

Certain areas of your home are more susceptible to mold growth than others. It is important to keep these areas as dry as possible, inspect them frequently for any hidden mold and check for water stains or a musty odor:

  • Ceiling tiles and drywall
  • Paper goods
  • Wood products
  • Humid areas such as bathrooms
  • HVAC vents

Tips for Preventing Mold and Mildew Growth

Mold needs certain conditions to grow, such as mold spores, warmth and moisture. Unfortunately, most homes naturally have all of these conditions. Keeping mold spores and moisture to a minimum will go a long way toward preventing mold damage in your home. The following interventions may prevent mold infestations:

  • Use a dehumidifier
  • Use an air purifier to trap mold spores
  • Repair leaks and dry up any standing water
  • Open windows and use fans to circulate air
  • Invest in mold-resistant paint, décor and
  • furniture
  • Inspect HVAC ductwork for mold

Mold Remediation

Even the most meticulously maintained homes can experience a mold problem. In this case, you should address the concern as quickly as possible to keep the mold from spreading. For small areas, a diluted bleach mixture and a little elbow grease will likely be enough to take care of the issue. You can also use a commercial cleaning agent designed for mold. Whenever you are working with mold or chemicals, make sure to open a window or door for fresh air and wear gloves. Depending on the extent and type of mold present, you may need a respirator mask and other protective gear.
In many cases, you can prevent mold growth and address small infestations yourself. However, you may require the help of a certified restoration company for severe mold damage.

What To Do Immediately After A Home Fire

5/9/2022 (Permalink)

In the scary aftermath of a housefire, it's hard to know what to do first. While waiting for help to arrive, safety should be your number one concern. 

  • Assess whether it’s safe to stay in the house.
  • Look out for electrical and “slip and fall” hazards.
  • Only attempt activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!
  • If safe to enter, and weather permits; open windows and doors to “air out” structure and reduce smoke odors.

We understand you have many questions about what to do next. The restoration professionals at SERVPRO of Joliet have the experience and training needed to assess your situation and help you through the process of returning your property to its preloss condition.

Is It Safe To Stay in My Home After a Water Damage?

5/3/2022 (Permalink)

When customers call us after their home has been damaged by unwanted water, one question we often hear is how safe is it to remain in the home? There are several factors to keep in mind in the immediate aftermath of a water damage situation. What is the source of the water? Water that has come from a broken sewer line or an unknown source should be considered contaminated and is not safe to touch or handle without taking proper safety precautions. Standing water in and around your home, no matter the source, can be dangerous and pose the risk of electrocution as electrical outlets and appliances may still be live.  If your home has experienced unwanted water, call the restoration professionals at SERVPRO of Joliet. Our technicians will be on site quickly to help create a plan of action to get you and your family back in your home and make your property "Like it never even happened."

Emergency Services For Your Healthcare Facility

4/28/2022 (Permalink)

Hospital systems operate on numbers. So does the one company they call when fire or water damage strikes. The #1 Choice in Commercial Cleanup and Restoration. SERVPRO. 


At SERVPRO of Joliet, our professionals are trained in adhering to the highest sanitation standards. We understand that time is crucial for both your operations and your patients. Our employees know how to handle regulated medical waste and undergo specialized training to work in operating rooms and other restricted areas, always adhering to HIPPA regulations. We also coordinate with environmental and infection control teams to establish containment areas, monitor progress and make sure that all necessary health certifications are obtained prior to completing any job.

Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients.

Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following:

  • Hospitals
  • Assisted Living Centers Outpatient Surgical Centers
  • Hospice Facilities
  • Rehab Facilities
  • Medical Office Buildings

Tornado Season

4/28/2022 (Permalink)

Cartoon Tornado Call the experts at 815-436-5735.

Here we are, folks! Once again, we have reached Tornado Season. Spring and early summer attract tornadoes due to the temperature constantly fluctuating between hot and cold. Tornado season peaks in the Southwest region during April and May while the Midwest region peaks during June and July. The US, however, records the highest number of tornadoes occurring during May, with a whopping average of 1,200 tornadoes per year.  

Meteorologists and weather services can sometimes provide advanced notifications of potential threats, but tornadoes can still occur with little to no warning at all. With the threat of tornadoes being the highest this month and the next for our community, SERVPRO of Joliet wanted to give you a few tips and tricks to prepare.  

Stay Weather Alert  

Have a reliable source for severe weather. It is a great idea to keep your cell phones charged when you know a storm is coming. However, there is a chance of power loss, and there is no telling when power will return. Use your phone sparingly to conserve battery life. Keep a weather radio and batteries on hand to be able to receive potential warnings. Often, the threat is not over after the first storm blows through, and you must prepare for what might come next.  

Know the Difference Between Watches and Warnings  

A Tornado Watch means severe thunderstorms capable of producing tornadoes are in the area. Watches should be considered just as dangerous as a warning. A Tornado Warning means there is a confirmed tornado in the area. It was either sighted or indicated on radar. You should ALWAYS take shelter when there is a tornado warning and remain there until the all-clear is received. 

What To Do and Not To Do During a Storm 

DO:

  • Keep away from windows, doors, and open spaces 
  • Take shelter in the innermost part of your home such as a pantry, bathroom, or closet 
  • Watch the weather forecast and be aware of your surroundings  
  • Ensure your safe space has flashlights, batteries, a first aid kit, and a helmet to protect you from potential falling debris 

DO NOT: 

  • Run outside to watch the storm 
  • Think that you have plenty of time to get into your safe space when you hear the tornado coming  
  • Leave your home during a storm unless you live in a mobile home or trailer. Seek shelter in another home or building before the storm. 

What Should You Do After a Storm? 

  • Be mindful of your surroundings when leaving your safe space. Downed power lines, fallen trees, and gas leaks pose a dangerous threat to your safety.  
  • Do not turn on anything electric until you are positive there isn't a gas leak. Clean any flammable liquids if possible. Leave the structure if you smell gas or chemical fumes.  
  • Listen for shifting or unusual noises around you. These noises could indicate a structure is caving and may collapse. Watch your step and guide your family to a safe location.  
  • Receive first aid when appropriate. If someone is severely injured, do not move them unless there is a danger of further injury.  
  • Take pictures of the damage to your home and contents for insurance purposes. Documenting on-site will go a long way in speeding up the restoration process from the insurance side.  

How Finding Mold Can Affect The Sale of Your Home

4/21/2022 (Permalink)

You've decided to sell your home and are ready to put it on the market. Your walls are touched up, you've removed the clutter and every surface is shining. As you prepare to put the for sale sign in the yard, don't overlook one important detail that could seriously hamper your efforts to sell: mold.

Mold exists all around us and is present everywhere indoors and out. Mold thrives and grows in areas where moisture can accumulate, such as bathrooms and basements where there may be undetected water leaks.  Because certain types of mold have the potential to cause health issues, potential homebuyers will be understandably cautious about purchasing a home where mold has developed. 

As you prepare your home for the market, carefully examine areas where mold may be growing. Pay attention to musty odors and address any sources of moisture that may be inviting mold to grow.

If you are concerned that your home may have a mold problem, call the restoration specialists at SERVPRO of Joliet at 815-436-5735. Our trained experts will inspect and assess your property. If mold is found, our technicians have the training, tools, and expertise to take care of your mold problem safely and efficiently.

What To Do Immediately After A Home Fire

4/17/2022 (Permalink)

In the scary aftermath of a housefire, it's hard to know what to do first. While waiting for help to arrive, safety should be your number one concern. 

  • Assess whether it’s safe to stay in the house.
  • Look out for electrical and “slip and fall” hazards.
  • Only attempt activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!
  • If safe to enter, and weather permits; open windows and doors to “air out” structure and reduce smoke odors.

We understand you have many questions about what to do next. The restoration professionals at SERVPRO of Joliet have the experience and training needed to assess your situation and help you through the process of returning your property to its preloss condition. Call us anytime day or night at 815-436-5735. 

Storm Safety Tips

4/14/2022 (Permalink)

Lightning Safety Tips:

  • Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead.
  • Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.
  • If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.
  • Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.
  • If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!
  • 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder.

For more information on lightning safety go to www.lightningsafety.noaa.gov.

Flash Flood/Flood Safety Tips:

  • Nearly half of all fatalities in a flash flood involve a person driving a vehicle. Do not drive into a flooded area – Turn Around Don’t Drown! It takes only 2 feet of water to float away most cars. It’s amazing how powerful we feel when we get behind the wheel – don’t do it!
  • It takes only 6 inches of fast-moving water to sweep a person off their feet – don’t walk through a flooded area!
  • If you are camping in a river valley, move to higher ground if thunderstorms with heavy rains are in the area. Do not attempt to drive away.
  • Don’t operate electrical tools in flooded areas.
  • Most flash flood deaths occur in the middle of the night when it is more difficult to see rising water levels judge the depth of water covering road surfaces.

Is It Safe To Stay in My Home After a Water Damage?

4/13/2022 (Permalink)

When customers call us after their home has been damaged by unwanted water, one question we often hear is how safe is it to remain in the home? There are several factors to keep in mind in the immediate aftermath of a water damage situation. What is the source of the water? Water that has come from a broken sewer line or an unknown source should be considered contaminated and is not safe to touch or handle without taking proper safety precautions. Standing water in and around your home, no matter the source, can be dangerous and pose the risk of electrocution as electrical outlets and appliances may still be live.  If your home has experienced unwanted water, call the restoration professionals at SERVPRO of Joliet at 815-436-5735. Our technicians will be on site quickly to help create a plan of action to get you and your family back in your home and make your property "Like it never even happened." 

Biohazard Contamination Tips to Stay Safe

4/9/2022 (Permalink)

Biohazard contaminants should be considered very dangerous as they can pose a serious health risk. Sewer backups and flood water are two common biohazard scenarios that can affect homes and businesses. SERVPRO of Joliet has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

Here are a few tips from our website that can help while you are waiting for help to arrive:

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

When your home or business needs biohazard remediation services, SERVPRO of Joliet has a team of highly trained technicians on-call and ready to respond 24-hours a day.

IICRC Trained and Certified Employees

4/7/2022 (Permalink)

Property restoration includes a wide area of services all with the primary purpose of cleaning of damage and messes caused by flooding and excess moisture, fire smoke and soot, mold, biohazard, and severe weather such as tornadoes, hurricanes, hail and more. Property Restorers want to protect fragile properties against further damages.

Although property restoration professionals may have training and expertise in specialized areas, most are required to have met some certifications. The IICRC, or Institute of Inspection, Cleaning, and Restoration, is a certification organization that sets standards for the related industries. The IICRC is recognized by the insurance industry and restoration professionals as the global standard for restoration.

What Is the Institute of Inspection, Cleaning, and Restoration?

The IICRC is a third-party certification agency that also oversees the training and education of restoration and cleanup technicians. Some of the classes that technicians study includes fire and water restoration, carpet cleaning, upholstery cleaning, and structural drying. Technicians may also earn certificates in mold remediation, restorative drying, and tarping services. If performing work with biohazards, special training courses must be completed.

What Is Mitigation?

Mitigation is an important element of cleaning and restoration services. The goal of mitigation is to reduce losses by limiting the effect of disasters. When a property has been damaged by flooding or fires, it may seem that the extent of damages is complete. However, secondary damages are often a possibility. For example, mold growth can take place after floodwaters have been cleaned up. Once the flames of a property fire are gone, the structure may suffer secondary damages because moisture has been absorbed from the water used to fight the fire. A mitigation certificate shows that technicians have demonstrated their ability to prevent further losses.

The Importance of Industry Standard Makers

The IICRC plays a vital role in preparing property restoration and cleanup professionals to perform their jobs with top quality results. It also keeps industry standards high, protecting clients from all walks of life. 

Commercial Fire Damage Cleaning Services

4/5/2022 (Permalink)

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur.

Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO of Joliet at (815)436-5735 because we have the training, experience, and equipment to manage your commercial fire damage emergency. We will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready.

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of Joliet to get the job done right the first time. We’ll respond promptly and make your workspace look its very best.

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Joliet has the training and expertise to help make it “Like it never even happened.”

We are available throughout New Jersey 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.

Steps to Take Immediately After Storm Damage!

4/4/2022 (Permalink)

Storm damage can occur at any time and can cause an immense amount of harm to your home. Heavy rains can cause flooding, and powerful winds can cause roof damage plus downed trees on your property. Some post-storm damage can create safety and health hazards as well, so having a strategy to deal with damage will help you to be ready immediately after the storm.

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roof materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact a reputable property restoration company to help secure your property and make it safe for your family’s use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living conditions.

Photograph the Damage

If it is safe to move around your property, photograph the damage so that you have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjustor to determine the extent of the damage so that payment for repairs can be made.

Commercial Fire Damage Cleanup

4/4/2022 (Permalink)

SERVPRO of Joliet has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

We provide:

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1950 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

We have a wide range of experienced technicians:

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

When your business has been damaged by fire, SERVPRO of Joliet has a team of commercial fire restoration technicians ready to respond 24-hours a day.

Fire Restoration Pack-out:101

3/29/2022 (Permalink)

We provide services for our clients to take their SERVPRO experience to the next level. Our team goes above and beyond so that our clients don’t have stress more than necessary. A fire restoration pack-out is when our team takes the contents from the client, and they will clean and deodorize them. Our team works to restore the preloss condition. Once that level is achieved, they will pack up the contents, store them, and deliver them back once the owner accepts them. SERVPRO offers this service because we can recognize the importance of having sentimental items during a difficult time.

Pack-Out Inventory

When we obtain contents from a client after performing a pack-out, we generate a complete list of all the contents. This list contains the item's condition when received and other information to help protect the client’s property and reduce contractor and insurance company liability. One of our content technicians will document the condition when obtained and restore the preloss state when observing the contents. When boxed/canned foods encounter heat from the fire, they must be appropriately documented before it gets disposed of.

Attention to Detail

As a company, we hope that your or your family will never need our services. Still, there are so many unpredictable factors that we can’t control. With that being said, if you are ever in need of a pack-out service or any assistance, please call our SERVPRO of Joliet office at 815-436-5735.

Mold In Vacant Homes

3/25/2022 (Permalink)

Vacant homes can be breeding grounds for mold growth. Quite often we are called to a vacant home that is up for sale or the renter has moved out. The realtor/rental agent has come to show the home and finds mold growing on the walls. Mold can be seen growing most often in the upper wall locations, though it is not unusual to see growth at the lower wall levels as well. Closets that have been closed will quite often have the worst mold growth, partly because they are dark and mold loves the dark.

What could cause this? No broken water lines are found, the water is usually turned off to the home. Sometimes the HVAC system is off and that is the source of the problem. Having the heating and air turned off creates a high humidity level in the home. When the HVAC system is off there is no airflow circulating in the home therefore the air becomes stagnant. This is the perfect scenario for mold development.

Here are some tips on preventing mold issues in vacant homes:

  • Always keep some heat and air running in the home. Set temperature so heat or air runs periodically during the day.
  • Open closet doors to allow for airflow and light to enter.
  • A ceiling fan left on low can help circulate the air in the home.
  • Open window treatments/blinds at least ¼ open to allow in extra light. Remember, mold loves the dark.
  • Visit the home occasionally. Just opening the doors and entering the structure allows for the exchange of fresh air and extra airflow. It’s also a great way to catch any issues before they become serious problems

Removing Moisture from Materials

3/23/2022 (Permalink)

When our crew approaches a water job, we evaluate many different variables. All of which are very important, but there are two variables that we look at the most: type of material and the degree of wetness. This means that we will evaluate each material's permeability, the ability for water to pass through the material, dampness, the moisture movement. The liquids will be presented in one of these forms.

Surface Water

Like the name, you can find this type of moisture on the material's surface. It is a visible liquid and can evaporate. When mitigating this type of moisture, you must remove the moisture using mechanical extraction. The next component needed to be addressed: airflow, which helps control temperature and humidity, which helps evaporate any remaining moisture.

Free Water

Unlike surface water, the name of this absorption doesn't give you many clues on how to find it in a material. Before the moisture can form a chemical bond to the material, free water happens. You can find this type of moisture in cavities, open pores, and other air spaces within the material. When mitigating this form of moisture, you will want to use lower humidities and warmer temperatures. By maintaining these factors, you ensure that the moisture is going to evaporate.  

Bound Water

More work is needed to fully mitigate this type of moisture material as this form is when the moisture has made chemical bonds. You will have to release it to get the moisture out of the material when this happens. Unlike the other categories, controlling the airflow won't help remove the chemical bonds. The moisture will dry fastest when it is warmed. The essential factor to keep in mind is maintaining the surrounding humidity. Keep in mind that this type will take the longest to dry out of all categories.

This is why you should hire our team of professionals here at SERVPRO of Joliet because we know what to look for. We evaluate each material to create a precious course of action to provide results and restore to the preloss condition. 

Preventing Cigarette Fires

3/23/2022 (Permalink)

People frequently will do something even when they know they shouldn’t. One more significant problem is smoking cigarettes inside the home, which increases the risk of starting a fire. We aren’t going to tell you to stop smoking, but we hope you consider not smoking inside the home for the following reasons.

  • Overloaded Ashtray
    • Smokers commonly sit the ignited cigarette down while inhaling nicotine if they can’t finish it in one sitting. This becomes a potential fire waiting to happen as most ashtrays have some accumulated reminisce of last cigarettes. When you have an ignited cigarette sitting, it collects hot ash, which gets naturally ashed, creating the perfect conditions for a fire. We suggest that if you can’t finish a cigarette, you put it out by lightly pushing the ignited end against a quarter. 
  • Catching Z’s with an Ignited Cigarette
    • Believe it, or not more people have fallen asleep while smoking than you would think. One in twenty (5%) home fires are started when someone falls asleep with a cigarette still ignited. The scary part is that most of those fires were created at an unsafe distance which doesn’t leave the person with much time to react, causing severe burns and death in some cases. 
  • Discarding Properly
    • One of the most common fires starts when the person smoking doesn’t properly put out the fire. This includes smoking outside as an ignited cigarette butt can easily ignite a bush.

We understand that it is tempting to smoke inside your property due to winter. We don’t advise this as there are health concerns when smoking inside, but the risk of starting a fire also increases. Knowing the common ways cigarettes create home fires helps you understand how to prevent falling victim to a house fire.

Different Types of Home Fire Extinguishers

3/17/2022 (Permalink)

Smoke and fire damage is something all of us at SERVPRO of a would like to see you avoid. In the event that the worst happens and you're faced with this kind of disaster, you can count on us to lend a helping hand.

We have a team of highly trained professionals to walk with you each step of the way when repairing the damage from smoke, water, and fire in your home or office.

SERVPRO of Aurora recommends you have at least one fire extinguisher and know how to use it in case of a fire. 

Types of Home Fire Extinguishers: 

Classes A, B, and C fire extinguishers are found in both homes and businesses

  • Class A is for cloth, wood, and paper
  • Class B is for liquids that can burst into flame or explode, such as grease, gasoline, oil, or oil-based paints
  • Class C is for electrical equipment like computers, tools, or anything else that is plugged in
  • Most home-improvement stores sell multi-purpose fire extinguishers: Classes A:B:C

A fire-extinguisher may prevent fire damage and smoke damage from spreading throughout the home.

If you are faced with a small fire, use the following tips. Remember: If you aren't sure you can put it out yourself, everyone should exit the building and call 9-1-1 when you are outside.

SERVPRO of Aurora wants you to know that you should try to fight a small fire only if:

  • You can get to the fire extinguisher quickly. Fire is fast. Fire damage and smoke damage are less painful than personal injuries
  • You know how to use the fire extinguisher
  • You have the correct class of fire extinguisher

SERVPRO of Joliet Content Packout Services

3/16/2022 (Permalink)

Content Vaults For Packouts Content Vaults For Packouts

Efficient Content Cleaning Solutions After Kent House fires

Content management is one of the most discussed actions taken in your home during fire recovery. Each decision made about the belongings in your residence can have a substantial impact on the salvageability of these items and how soon they can be back in your possession. Taking the time to determine the best approach ensures that the entire management process is as efficient and cost-effective as possible.

Because there are multiple approaches for what can happen with damaged contents when our team contends with fire damage in homes, understanding all of these potential choices can put you more at ease. Your belongings are what turn a structure into a home, and when these fall victim to effects like soot and smoke, it can be a stressful situation. We can offer multiple solutions to give each of your possessions the treatment they deserve to avoid being another loss from the disaster.

In-House Cleaning Solutions
Our SERVPRO team has an entire line of potent cleaning products capable of both deodorization and surface cleaning for hundreds of lightly damaged items in your home after a fire. In some situations, these items do not even need to get relocated with the right focused attention.

Relocation Services
Moving your belongings to a different area of the house is a reliable option to prevent exposure to migrating fire damages. If there is a room or region of your house unaffected by the fire loss, many of your at-risk possessions could get moved here to avoid further damages.

Pack-Out Procedure
While it is among the costliest of options for your belongings, contents can get moved to our 20,000 square foot state of the art facility at SERVPRO of Joliet's warehouse for cleaning, drying, deodorization, and other restorative efforts. With in-house tools like immersion tanks and ozone chambers, we can protect many of the heavily soiled items to keep them from becoming losses.

Content management is one of the most significant considerations that restoring professionals like ours must make when recovering your damaged home. Our SERVPRO of Joliet team can help with many potential cleaning and protective practices that can restore the things that matter most in your fire-damaged home. Give us a call today at (815) 436-5735.

Will My Joliet Home Fully Recover from Burst Pipes?

3/3/2022 (Permalink)

With Prompt Action, SERVPRO Restores Your Home with Professional Water Cleanup Techniques

A burst pipe sends copious amounts of water into your home, which calls for fast response to get it cleaned up. Should you find yourself facing emergency water loss, SERVPRO arrives quickly with all of the best equipment to handle your water removal needs. Our Green Fleet is available 7 days a week, 24 hours a day to provide prompt results. The goal is to ensure that your interior is restored to preloss condition with our specialized drying and disinfecting techniques.

Can I Try to Clean Up the Water Myself?

Most homeowners have a mop and bucket or a decent wet/dry vacuum handy within their homes. However, these tools are not able to measure up to the industrial-strength equipment and training that skilled water restoration technicians (WRT) bring to the job site. Our team is fully trained through the Institute of Inspection Cleaning and Restoration Certification (IICRC). We work to ensure we meet or exceed all of the expectations for water cleanup, so that your home is restored to make it “Like it never even happened.”

What Happens During Water Damage Restoration?

Water migration is a critical concern that our team has once we arrive on the scene. We must spring into action as quickly as possible to keep water from moving into other areas of the home. Our technicians wear removable shoe covers while we work through each area of the home to limit damage from spreading. Moisture detection tools that do not penetrate materials are also available to the team that allows us to take moisture readings without causing further damage.

How Fast Will the Water Removal Process Be?

SERVPRO technicians follow distinct steps to expedite the water damage restoration process, including:

    •    Assessment
    •    Movement of Contents
    •    Water Removal
    •    Moisture Control
    •    Water Detection

After we assess the site of the loss, our team formulates a plan involving the best equipment and techniques to get the job done. Just a sampling of the equipment that our vehicles are equipped with to address water restoration projects include:

    •    Water Extraction Tools: We have truck-mounted extractors that allow us to remove hundreds to thousands of gallons of water in a short span. Submersible pumps are also available to facilitate targeted water removal.
    •    Air Movers: Industrial fans and high-speed air movers help improve airflow over the flooring, carpets furnishings, and walls to make moisture evaporation go faster.
    •    Dehumidifiers: Dehumidification is critical with any water cleanup project. Our technicians have industrial-grade dehumidifiers that lower humidity levels within the home. This equipment removes damp air from the space and prevents secondary water damage like swelling or warping of walls, flooring, and furniture.
    •    Moisture Detectors: No moisture must be left behind, so our team has access to a range of moisture detection tools. Moisture meters, moisture sensors, and thermal imaging cameras help us to located hidden moisture pockets in cracks and crevices. Failing to find leftover moisture zones can cause hidden damage due to harmful mold and mildew growth.

Why is Water Migration Something to Worry About?
All standing water within the loss zone must be entirely removed before the drying process begins. If there is any moisture left behind in the walls or behind baseboards, it can destroy the building materials or turn into a breeding ground for bacteria and microbes. In a situation where moisture lurks behind walls, our technicians may need to drill holes in the walls to bring warm air in, which facilitates better drying.

SERVPRO is Here for Effective Water Restoration When You Need It

When we are called for water cleanup, there is more to the job than taking care of visible water. Moisture migrates to dry spaces, which means that your carpets and padding, floors and subfloors, drywall and studs are all prone to damage. Even if it seems as though your floor may be dry after extraction, there could still be hidden moisture found in the subfloor below. This is why we have professional equipment allowing us to detect and measure the moisture levels throughout your home.

Once the water cleanup and drying are complete, our trucks are loaded with a full range of antibacterial agents, cleaning projects, and deodorizers to ensure your home is ready for you to resume your daily life. Our cleaning technicians work closely with our other restoration team members to ensure your project moves along cost-effectively and efficiently.

Never let a water loss situation create stress in your life. SERVPRO of Joliet is available 24/7 for emergency service when you need professional water cleanup. We’re Faster to Any Size Disaster, and you can reach us by calling (815) 436-5735 so that a team can be deployed to begin an assessment.

Emergency Ready Profile For Your Business

2/28/2022 (Permalink)

When disasters hit and you aren’t prepared, your business may have only a slim chance at survival. According to recent research, as many as 50% of businesses shut down following a disaster, which speaks volumes to the importance of emergency preparedness so you’re equipped to beat the odds in the case of an emergency. 

Enjoy greater peace of mind by proactively creating a SERVPRO Emergency READY Profile for your business so that you won’t have to scramble in the wake of a disaster. Having a plan in place will enable you to minimize fire or water damage that may occur to your business, ensuring timely mitigation and successful cleanup when your business experiences the unexpected.

SERVPRO of Joliet offers a comprehensive SERVPRO Emergency READY Profile advantage that provides you with the following:

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. 
  • A guide to help you get back into your building following a disaster. 
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. 
  • Identification of the line of command for authorizing work to begin. 
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Creating your Emergency READY Profile is a simple process, and getting started consists of just 5 steps.

  1. Visit SERVPRO.com/ready. Register for an account using your email address as your username and choose a password.
  2. Choose your preferred SERVPRO Franchise Representative to contact in the event your home or business experiences water, fire, mold, or other types of damage.
  3. Begin creating ERPs for all of your properties.
  4. Download the SERVPRO Ready Plan Application on your iPhone, tablet, Android, or Blackberry device from the respective App Store.
  5. Launch the Ready Plan App and sign in using the same username and password from STEP 1.

For more information regarding the Emergency READY Program best practices, getting help if damage occurs, and sharing your plan, head to this website. 


Are you ready to create an Emergency READY Profile with SERVPRO of Joliet to protect your business’s future?  Visit SERVPRO.com/ready and select SERVPRO of Joliet as your preferred SERVPRO Franchise Representative to contact if your home or business experiences water, fire, mold, or another type of damage. This franchise is independently owned and operated.

Preparing For Inclement Weather

2/24/2022 (Permalink)

Inclement weather is common here in Joliet, IL during the summer months, so as a smart business owner we know you’re already thinking about keeping your business investment safe ahead of an event like this. Lots of rainwater can be devastating to a commercial building, causing damage that can take a significant amount of time and expense to repair. 

Today we here at SERVPRO of Joliet are sharing some preventive measures you can take that will reduce the amount of flood damage your business sustains, as well as the time and costs it can take to get your operations back to normal. 



  • STORM DRAINS: The storm drains on your commercial property need to be maintained properly at all times, but most especially this time of year. Storm drains are in place to move excess water away from buildings and parking areas. Your local government is usually responsible for this, but keeping an eye on them around your property will allow you to be able to report a problem right away and to be ready for storm waters. 
  • GUTTERS: Well-maintained gutter systems are going to divert excess water to proper drainage areas. If your gutters are clogged with dead leaves and debris, rainwater can overflow and saturate the ground around the foundations, causing damage there while backed-up water can spill into wall structures. A regular cleaning schedule for your gutters is a good idea, as well, since mold spores thrive in damp areas and can begin to grow rapidly if left alone in just 24-48 hours.
  • RESPONSE PLAN: Have a plan ready for your business employees before any inclement weather comes to your area. In the event of flooding, make sure you have a communication plan for everyone as to their safety and are able to let them know whether it’s safe to come into work or not. Your staff should not feel as though they should be driving through floodwaters or other potentially dangerous areas. Listening to weather updates will tell you what you need to know. Make sure you have an emergency kit on site for any emergencies that contains first aid materials, batteries, radios, flashlights, and snacks. 


SERVPRO of Joliet is always standing ready to help if your business does sustain storm damage. We handle water damage, fire damage, and mold prevention, and we can get your business Certified: SERVPRO Cleaned, too.

SERVPRO of Joliet's State Of The Art Equipment

2/17/2022 (Permalink)

At SERVPRO of Joliet, we stay trained and equipped with state-of-the-art technology that helps us restore your commercial and residential properties back to their preloss conditions. No matter the disaster that has occurred--whether it’s mold damage, fire, flooding, storm damage, or a biohazard situation--our team of professionals and technicians are well-versed in advanced technology that allows us to safely remove hazardous materials from the site that has seen disaster.

How Can SERVPRO of Joliet Help After Water Damage?

Moisture Detection and Measurement Equipment


Nowadays, infrared cameras and other detectors allow us to identify the source and extent of moisture damage so we can deal with it appropriately.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

When it comes to water damage, mitigating the extent of it as quickly as possible is key to salvaging your property. Our water extraction equipment allows us to do that.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

After extracting water, drying the affected areas is a huge next step to avoid mold growth and the troubles that come with that. 

  • High-speed air movers cause moisture to evaporate at a faster pace.
  • Industrial-grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Odors can be hard to identify and remove due to the small particles that carry them. However, our technology allows us to do both safely and efficiently. 

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Antimicrobial Treatments

Odors and contaminants like to linger after damage occurs, which is where sanitizing agents come in to remove them for good.

  • Cleaning agents help to stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

For disaster restoration specialists equipped to get your property back to its preloss condition, contact SERVPRO of Joliet at (815)436-5735. This franchise is independently owned and operated.

Ways To Protect Your Joliet Home From Fires

2/14/2022 (Permalink)

Fire Damage to back of a home Fire damaged caused from an electrical outlet.

Your home is a special place, full of happy family memories and history. You have spent both time and money on your home over the years to make it truly yours, so it’s a significant investment, too. Losing any part of your home from a house fire would be costly and devastating. 

Being aware of the most significant hazards will help to keep your home safe from the damages of a house fire and help you avoid the costs associated with its recovery. Here are three ways to protect your Joliet home from a fire: 

How Can I Protect My Joliet Home From An Electrical Fire?

Electrical fires are all too common. An equipment malfunction can cause an electrical fire due to:

  • An overloaded circuit
  • A bad extension cord
  • An overheated light bulb
  • Various other types of electrical home appliances

Taking the proper safety precautions when it comes to electrical systems will help you to avoid a fire. 

Some tips to help avoid a fire includes:

  • Overload outlets or electrical cords
  • Leave halogen, holiday, or outdoor lights on overnight or when away from your home

You can also schedule an electrician to come and perform an annual checkup of your home’s wiring.



How Can I Avoid Fires in My Joliet Kitchen?

Another way to protect your home from a fire is to be safe in the kitchen. Ensure you have the proper tools to use for all cooking projects, such as:

  • Pans and pots in good condition
  • Hot pads that don’t have holes in them
  • Afire extinguisher, and someone who knows how to use it properly.

There may be some people in your household that need special help when working in the kitchen, such as young children or people with physical disabilities; be sure they have a helper with them to avoid accidents that could result in a fire. 

How Do I Prevent Fires From Open Flames In Joliet?

Any type of open flame needs to be handled correctly, such as:

  • A fire in your fireplace
  • Candles
  • Matches

A fire in your fireplace needs to be extinguished before everyone goes to bed. Matches should be stored out of the reach of children. Candles are a lovely way to add pleasant scent and ambiance to your Joliet home, but they also become a fire hazard if left alone. Always ensure that candles are not left to burn when the household is asleep or away from the house.


These three fire hazards prevention practices are just a few of the ways you can protect your Belle Meade/West Nashville home from a fire. Here at SERVPRO of Joliet, we are proud to serve the Nashville community. We restore homes and businesses after fire damage, as well as flooding, accidents, vandalism, biohazards, and more. We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

Mold Growth After Water Damage

2/10/2022 (Permalink)

Water damage can cause serious issues in your home or your business, one of which is creating the perfect environment for mold growth. Experiencing water damage and mold growth within your home can pose hazards to your health, and we can’t emphasize the importance of taking care of water damage as soon as possible to avoid the dangers that mold brings in mere hours after an incident occurs.

Yes, you read that right. After water damage takes place, mold can start growing within 24-48 hours after various elements of your home like your carpet, your drywall, and your furniture experience water exposure. As the Federal Emergency Management Agency (FEMA) states, mold and mildew start growing as early as a day after water damage occurs and will continue to grow indefinitely until the moisture and water are removed from the area. Since mold is a fungus, it thrives in moist environments and reproduces by quickly generating spores, which are tiny, lightweight seeds, that travel through the air and digest materials that are organic like ceiling tiles, drywall, fabrics, plants, and more. 

Have you identified mold in your home? First things first, figure out where the source of moisture is coming from and get that addressed. However, it’s not quite enough to just eliminate moisture. The existing water damage must be restored and the mold and mildew that has already grown need to be completely removed.

Although you can gear up with protective gloves, masks, and eye protection to attempt to remove the mold yourself, your safest bet is always going to be contacting local mold remediation professionals.

Leaking Appliances?

2/7/2022 (Permalink)

Coming home to a puddle on the floor under one of your household appliances is a cause for concern that warrants investigation. After all, a leaking appliance can cause some serious water damage that affects the structural integrity of your home and can cost thousands of dollars if it isn’t caught and cleaned up in time.

So, what should you do when you discover that your fridge, freezer, or washing machine is leaking? We recommend taking the following steps.

Is Your Appliance Level? 

If your appliance isn’t gushing water and the puddle is small, take measures to clean up the water and double-check that your fridge or freezer is level. If your appliance isn’t set on level ground, there’s a good chance that it may be leaking since the water source is off-kilter. Especially if the appliance is new, your floors have recently been remodeled, or you moved your appliance recently, an appliance that is not sitting level may be the reason behind your leak.

How Can I Stop The Water Leak From Getting Worse?

Whenever water is gushing out of an appliance or you discover an obviously long-standing leak that hasn’t been tended to, the first step you should take is to turn off your water main. Having water actively run to your appliance is probably making the leak even worse, which is why water is pouring out of it in the first place. Once your water main is off, you can hopefully spot where the leak is coming from.

What Can I Do To Clean Up After A Water Leak?

Use towels and any mops that you have to clean up excess water that is pooled on your floor. This allows you to mitigate further damage and assess the existing damage. Do you see:

  • Mold
  • Warping
  • Stains
  • Discoloration

Anything that has tears, holes, shows signs of mold or is obviously completely soaked and unlikely to dry soon should be looked at by a professional. 

How Can The Professionals Help?

Water damage left untreated can wreak havoc on your home, which is why a leaking appliance should always be checked out and taken care of so the leak is identified and permanently resolved. SERVPRO of Joliet has a highly trained water damage restoration team who is ready to take care of your emergency at a moment’s notice. We suggest putting our number into your phone in case of emergencies: (815) 436-5735.

Here at SERVPRO of Joliet, our water damage restoration process is comprehensive, helping you identify and remedy any water damage that your appliance leak may have caused. For water damage, storm damage, fire damage, mold, or other disasters or commercial cleaning services, contact us at (815) 436-5735. This franchise is independently owned and operated.

Water Damage Timelines

1/25/2022 (Permalink)

SERVPRO  provides 24-hour fire and water damage restoration services.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO  arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants can cause health effects.

What To Expect With SERVPRO of Joliet

1/25/2022 (Permalink)

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO of Joliet is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO of Joliet can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO of Joliet's fast response will save the agency money and allow your client to have their home back sooner.

Smoke Vs. Soot

1/18/2022 (Permalink)

Smoke and soot are invasive and can infiltrate various cavities within your home, furthermore, causing hidden damage and odor. Our expertise within smoke damage allows us to inspect and accurately assess the extent of the damage and develop a comprehensive plan of action.

Smoke and Soot facts:

  • Smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go floor to floor.
  • The type of smoke may significantly affect the restoration process.

Different Types of Smoke

There are two different types of smoke—wet and dry; therefore, different types of soot and residue exist after a fire takes place. Before restoration begins, SERVPRO of Joliet will test the soot to determine which type of smoke damage is present. The cleaning procedures will then be based on the information identified during pretesting.

Here are more details about the various types of smoke and fire residue:

  1. Wet Smoke – Plastic and Rubber

Signs: Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

  1. Dry Smoke – Paper and Wood

SignsFast burning, high temperatures, heat rise – therefore smoke rises.

  1. Protein Fire Residue – produced by evaporation of material rather than from a fire

Signs: Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each situation is different, your fire damage requires a unique solution tailored to its specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. We will treat your family with empathy as well as the respect and care your property needs.

Emergency Ready Profile

1/18/2022 (Permalink)

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
 The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give us a call today and set up your ERP!

Carpet Cleaning

12/22/2021 (Permalink)

Since 1907 SERVPRO has been handling stains and soils of all types, from residential homes to commercial facilities. Using IICRC standards for carpet cleaning care as a guide, SERVPRO of Joliet Professionals will guide you in the best decisions to care for your carpet. This includes:

  • Showing you what cleaning options would be best for your level of soiling
  • Giving you an estimate of time and cost for the carpet cleaning
  • Explaining the benefits of soil protection and the advantages of a clean carpet for good indoor air quality

Here are some examples of our carpet care options:

Bonnet Cleaning-cleaning/maintenance for light soiling

Hot Water Extraction-cleaning for light to moderate soiling

Deluxe Precondition and Rinse-cleaning for moderate to heavy soiling; pre-treat and rinse

Showcase Premier Cleaning-cleaning for moderate to heavy soiling

Call SERVPRO of Joliet and we will help will all of your cleaning needs. 815-436-5735

Emergency Fire Damage Tips

12/18/2021 (Permalink)

Emergency DOs AND DON'Ts

These emergency tips will assist you in taking proper action until a SERVPRO of Joliet Professional arrives. Follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration.

  • Limit movement in the home to prevent spot particles from being embedded into carpet and avoid tracking
  • Keep hands clean. Soot on hands can further soil upholstery, walls and artwook.
  • If electricity is off, empty freezer and refrigerator completely and prop door open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • Don't attempt to wash any walls or painted surfaces without first consulting your SERVPRO of Joliet Professional.
  • Don't attempt to shampoo carpet, rugs or upholstered furniture without consultation.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without first consulting with an authorized repair service. 

If your home or business has been affected by fire, call SERVPRO of Joliet.

815-436-5735

Storm Damage? SERVPRO of Joliet can Help.

12/15/2021 (Permalink)

Regardless of the Storm Damage, We Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Joliet can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Tornadoes and wind damage
  • Wild fires

Here in Joliet we can get severe weather any day of the year, but spring and summer bring more opportunities for severe thunderstorms. SERVPRO of Joliet professionals are highly trained and prepared for all storm related damages. Give us a call at 815-436-5735 if your home or business has been affected by a storm. 

Trust The Restoration Specialists With Your Belongings

12/7/2021 (Permalink)

When your home is impacted by a water damage, it is often the loss of your personal belongings that is the most devastating. Clothing, furniture, photo albums and other keepsakes are the items that often can't be replaced and are the most important to your family. The restoration professionals at SERVPRO of Joliet are trained in the most up-to-date cleaning methods to restore these precious items that make your house a home. 

Our technicians utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

We always pre-test surfaces to determine the safest and most effective cleaning method for each item. Our "restore" versus "replace" mentality means our priority is to preserve your precious belongings and keep your costs low. 

If you have experienced a water damage in your home, call the restoration experts at SERVPRO of Joliet.

Commercial Services Spotlight: Hospitality Facilities

12/7/2021 (Permalink)

After months of canceled and postponed weddings, concerts and conventions, it is exciting to see the return of in-person social and business events to central Indiana. At SERVPRO of Joliet we understand that resuming these activities is especially important to the hospitality industry. Therefore, when disaster strikes in the form of fire, smoke or water damage, it is imperative that facilities are able to quickly get back to business. From small independent venues to large convention centers, we have the knowledge and experience to assess your situation and restore the affected area with as little inconvenience to your guests as possible. Our priority is to isolate the impacted areas of damage so that your facility can continue to function and maintain your high level of service to your customers. We offer a variety of services to the hotel, casino, entertainment and convention industries:

Our Experience Includes:

  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Biohazard
  • Odor Removal
  • Air Ducts and HVAC Cleaning
  • Smoke and Soot Cleanup
  • Mold Removal
  • Vandalism Cleanup
  • Document and Records Recovery
  • Total Project Management

If your commercial property has been impacted by fire, smoke or water damage, contact SERVPRO of Joliet. We are the locally-owned, trusted leaders in the restoration business and we can make it "Like it never even happened."

Emergency Ready Profile

11/20/2021 (Permalink)

We’ll help minimize interruption. This can be done with our Emergency Ready Profile which is a cost free option for your business. We gather all he contacts needed during a disaster. With this, we now offer a matterport camera scan with the profile that can also be utilized. Preparation is key to making it through a disaster, so plan Now. SERVPRO® staff sets the profile up for you.

Emergency Ready Profiles contain critical information for quick response times.

Information gathered:

  • Property Details

  • Location Information

  • Building Access Points

  • Utility Contact & Shut-Off Information

  • Key Emergency Contacts

  • Additional Building Specifics

A concise profile with critical info needed in the event of an emergency. It remains a no cost assessment. Get you back to your building faster and get your life back up and running while also identifying the line of command for authorization before work begins.

Ew! What's that smell?

11/15/2021 (Permalink)

Good news! We are able to deodorize your home whether it's a water job or fire job or it's merely animal smells. We have the equipment to get the job done. Our team of professionals will use Ozone generators to remove any odor after the source is removed. Ozone gas (O3) is very effective in eliminating odors. When the Ozone generator is on, plants, animals and the team member need to get out of the area that is being treated, because ozone can be toxic when inhaled at significant levels. It is meant to make O2 turn to O3 as it is an olfactory desensitizer. Ozone works slowly, but is very effective. Depending the disaster, the ozone generator can do the trick, or it can a necessary deodorization step.

Winter is Coming! Tips to Get Your Fireplace Ready for the Season

11/10/2021 (Permalink)

Days are getting shorter and the temperatures are dropping fast. With most of us spending more time at home than ever before, now is the time to get your home ready for cold weather. One way to do that is to prepare your fireplace for a winter's worth of cozy fires.

Before that first fire of the season, have your fireplace and chimney inspected by a qualified chimney inspector. They will look for signs of deterioration and be sure your fireplace is properly ventilated. The type of fuel you use and how often you use your fireplace will determine if your chimney will need to be swept. 

When it's time to collect wood to burn, use dry and well-aged wood. Wet or green wood creates more smoke and causes more soot to accumulate in the chimney. 

Clean out ash from previous fires. Only one inch of ash should remain in the base of the fireplace. More than that can create more smoke and impact proper ventilation. 

If possible, keep a window cracked while you utilize your fireplace to encourage proper ventilation in your home.

Never leave a fire burning unattended. Do not go to bed or leave your home while your fire is still burning. 

Check to be sure your smoke and carbon monoxide detectors are in good working order. Also, keep a fire extinguisher on hand and teach family members how to use it if necessary. 

Keep the area around the fireplace clear of items that could easily catch fire such as furniture, draperies, books, newspapers, rugs, etc. 

Teach children about the dangers of fires and never leave children unattended near a fire. 

Cozy fires are a joy during the winter months in Indiana. Follow these tips to keep your family safe while staying in. If your home or business is damaged by fire or smoke this winter season, call the restoration professionals at SERVPRO of Joliet.

Trust The Restoration Specialists With Your Belongings

11/2/2021 (Permalink)

When your home is impacted by a water damage, it is often the loss of your personal belongings that is the most devastating. Clothing, furniture, photo albums and other keepsakes are the items that often can't be replaced and are the most important to your family. The restoration professionals at SERVPRO of Joliet are trained in the most up-to-date cleaning methods to restore these precious items that make your house a home. 

Our technicians utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

We always pre-test surfaces to determine the safest and most effective cleaning method for each item. Our "restore" versus "replace" mentality means our priority is to preserve your precious belongings and keep your costs low. 

If you have experienced a water damage in your home, call the restoration experts at SERVPRO.

Ask The Experts: What's That Smell?

9/29/2021 (Permalink)

Does your home have a mysterious bad smell? If you've already checked the fridge and your trash bins and can't find the source, it could be that you're in need of a carpet cleaning or carpet deodorizer.

Just like stains, carpet fibers can trap odors, making them linger in your home indefinitely. If you think your carpet could be the problem, consider the possible sources of the odor.

Moisture or dampness

Sometimes, moisture can get underneath the carpet and carpet pad, leading to musty odors.

This moisture can come from humidity, spills or potted plants that drip onto the carpeting.

A flood can also cause carpet odor, such as when a finished basement floods during a rainstorm.

If not addressed properly, continued moisture exposure can cause mold and mildew to grow under the carpet padding. Not only will it increase the smell, but it also creates a health risk.

Pet odor

When pets use the carpet as a bathroom, the smell can really linger.

Even after a carpet cleaning, the smell of pet urine may return. This is due to the gases released by the bacteria that are digesting the urine. If any of the urine remains in the rug fibers, it will continue to smell.

The same is true for vomit, another common problem associated with pets and carpeting.

These bacteria are activated by water, which is why the smell may intensify after a thorough cleaning.

Dry carpet cleaning treatments or treatments that use enzymatic odor removal products are the best solutions for eliminating pet smells. Enzymes are particularly effective because they attack the bacteria, thus eliminating the source of the smell.

Cigarette smoke

If a smoker lives in the home, the carpet can collect the cigarette smoke odor.

While the homeowners may not notice the stench because they live with it, visitors or someone who purchases the home will definitely notice the smoke smell.

A professional carpet cleaner may be able to remove the smell, but if the smoking was excessive, a carpet deodorizer may not be enough, and the carpeting may need to be replaced.

Old age

Carpeting is made from fibers. Over time, those fibers break down. When the carpet begins to smell old, there is little that can be done.

Carpet cleaning cannot take the old, musty smell from carpet. This is when it simply needs to be replaced.

In addition to the smell, old carpet starts to release dust, which can contribute to indoor allergies.

Food and drink spills

Food and drinks that spill onto carpet can lead to odors.

Like pet smells, these organic products attract bacteria. As the bacteria break down, they release smelly gasses. Again, professional carpet cleaning is the best solution to remove the smell.

Once you find the source of your carpet odor, you can decide on the best treatment. For organic smells like pet odors or food spills, consider two professional cleanings to thoroughly remove the bacteria.

For other problems, like old age or mold, you may need to replace the carpet. Knowing where the odor is coming from will help you make the right decision for treatment.

Emergency Fire Damage Tips

9/21/2021 (Permalink)

Emergency DOs AND DON'Ts

These emergency tips will assist you in taking proper action until a SERVPRO of Joliet Professional arrives. Follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration.

  • Limit movement in the home to prevent spot particles from being embedded into carpet and avoid tracking
  • Keep hands clean. Soot on hands can further soil upholstery, walls and artwook.
  • If electricity is off, empty freezer and refrigerator completely and prop door open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • Don't attempt to wash any walls or painted surfaces without first consulting your SERVPRO of Joliet Professional.
  • Don't attempt to shampoo carpet, rugs or upholstered furniture without consultation.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without first consulting with an authorized repair service. 

Ask The Experts: Do I need a professional to help clean up commercial water damage?

9/17/2021 (Permalink)

Dealing with a flooded company is never something a business owner wants. Unfortunately, many businesses will eventually experience some kind of water loss, whether a broken pipe, leaking roof, or storm-related event. Fortunately, business owners don’t have to go it alone. A water remediation and restoration professional will have the latest knowledge, equipment, and techniques to get your business back to "Like it never even happened."

Damage Cleanup
Water damage is never a simple situation. Restoring it back to its former glory requires different methods for different materials. Every structure has many porous and nonporous materials, all of which require their own methods for cleaning. In some cases, drywall or carpeting will need to be removed and replaced. In many cases, much more can be saved. An expert will do the following to help you minimize your loss.

  • Inspect and assess the damage
  • Extract water
  • Dry and dehumidify affected areas
  • Clean, sanitize and deodorize, including odor removal from air
  • Restore structural components

Content Cleaning
Along with restoring the structural integrity of your flooded company, a certified professional is trained to salvage as much affected content as possible. From furniture to documents and equipment, they use an array of advanced techniques to clean items on-and off-site. These methods include:

Dry Cleaning – Best for minimal residue or pre-treatment before wet cleaning Used for cleaning light
Wet Cleaning – Method for the removal of heavy residues
Spray Cleaning – A solution safe for items too delicate for wet cleaning.
Foam Cleaning – Ideal for textiles that can be wet cleaned.
Abrasive Cleaning – Used for heavily soiled areas.
Immersion Cleaning – Items are dipped in an industrial solution.

When faced with a flooded company, getting back to normal can seem like something that will never happen. By finding the right help that adheres to industry standards and uses innovative equipment and techniques, you can get your business back to normal faster.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Storm Damage? SERVPRO of Joliet Can Help

9/9/2021 (Permalink)

Regardless of the Storm Damage, We Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Joliet can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Tornadoes and wind damage
  • Wild fires

Here in Joliet we can get severe weather any day of the year, but spring and summer bring more opportunities for severe thunderstorms. SERVPRO of Joliet professionals are highly trained and prepared for all storm related damages. Give us a call at 815-436-5735 if your home or business has been affected by a storm. 

Whether a flood or leaky pipe, SERVPRO of Joliet can help

9/9/2021 (Permalink)

NO WATER DAMAGE IS TOO BIG OR SMALL

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO professional will be on site to help ensure a water damage is handled by completing the following steps. 

Inspection

SERVPRO will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services

Our professionals will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and prepare the area for drying. They will explain the needed emergency services to you step-by-step. 

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, we will monitor the drying process. The updates will be consistently communicated to you.

Restoration Services

We will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition. 

How To Test for Mold in Your Home

9/9/2021 (Permalink)

Mold damage in Colorado Springs, CO.

A musty smell when you walk in the door of your home probably means that you have a mold growth somewhere. You search throughout the house but can't see any patches on the wall, in the bathroom or near windows. There are many other places mold can hide, though. A certified environmental hygienist can conduct a mold assessment that reveals the information you need for proper mitigation.

Advantages of Professional Assessment

You can get a test kit for black mold at your local hardware store, but it won't tell you what you need to know. It will simply reveal that there is mold in your house, which is true even when you don't need mitigation. A professional assessment, however, reveals several factors about the problem:

  • Concentration of spores
  • Location of growth
  • Type of mold

This is the information that mold mitigation experts need when they arrive at your home. The results of a professional test allow them to concentrate their efforts on the affected area so that they can take care of the problem before it gets out of hand.

Remediation Process for Mold Growth

A professional mold assessment guides the whole cleanup process. Once the mold or mildew has been identified, technicians know which techniques to use and the equipment needed to clean your home. For example, if the air quality test reveals a high concentration of spores around HVAC vents, the mold growth is likely inside the ducts. Technicians use this information to contain the affected area so that the growth doesn't spread throughout the house. After the cleanup is complete, a final test assures you that the problem is gone.

If you suspect that you have a fungus problem in your home, you need a professional mold assessment. It's only after specialists have the right information that they can make an action plan for getting rid of the growth.

What Do SERVPRO of Joliet Fire Damage Cleanup Crews Typically Encounter After a Fire?

7/29/2021 (Permalink)

When a fire ravages your home, it usually leaves behind certain kinds of damage. These fire-related scars affect surfaces around your residence, foul its air in at least a couple of ways, injure its structure and contents, and ultimately impact its overall livability.

After years of performing fire damage cleanup work in the Joliet area, SERVPRO technicians have grown accustomed to finding particular types of fire and smoke damage. While completing their house fire clean up efforts, our professionals have generally found:

  • Foul, smoke particle-laden air throughout fire damaged homes
  • Acidic, fire-related residues that discolor and corrode, or otherwise harm any surfaces they are deposited on
  • Scorched or charred structural elements and household contents
  • Seriously damaged rooms or areas of houses that require substantial reconstructive efforts.
  • Smoke particle-coated HVAC ductwork that could facilitate the further fouling of interior air

After discovering such issues, SERVPRO employs its specialized fire damage restoration expertise and equipment to return your residence to its pre-fire condition as soon as possible. Some of the state-of-the-art tools that enable us to do this are air movers, air scrubbers, ozone machines, advanced foggers, and a wide array of commercial-grade deodorants.

So, if you ever suffer a house fire and need fire damage cleanup assistance, call your helpful neighbors at SERVPRO of Joliet. We are always ready for your call at (815)-436-5735.

Keep Your Commercial Buildings Free of Mold

7/29/2021 (Permalink)

Mold and mildew don’t need very much encouragement to grow. Once it starts, it can spread very quickly. Not only can it cause damage, but it can affect people’s health.

Mold can grow on a variety of surfaces, cloth, carpets, drywall, and wood. With a large commercial building keeping everyone cool or warm, condensation can form and provide the mold the moisture it needs to spread.

5 Tips for Keeping Your Commercial Building Free from Mold

Regular cleanings and maintenance inspections will help keep mold from taking over the building, in particular, areas that are not often used.

1. Deep Cleaning

Start with your HVAC system. Getting it cleaned, changing or cleaning the filters, and keeping it in great form will help stop the spread of mold spores. The vents, ducts, and the rest all need to be maintained.

When the air is not moving through the vents, dust and mold can just sit there, so when you turn it back on, the room fills with it all. Any amount of hair, dust, dirt, animal hair and waste, and mold can be in the vents.

The mold can get inside these areas and grow. There are times when you don’t need the system, so have it maintained in the spring and fall, to be safe. Reducing the movement of the mold will help considerably.

2. Dehumidify

Condensation can form during the hot months, during the cold months, at any time. A commercial building will have a lot of people, and people can cause condensation.

A dehumidifier will help draw moisture out of the air. It can make a big difference in a building that is very populated and turning off the heat or air conditioning is not an option.

Put them in areas when moisture is prevalent. Basements, upper floors, kitchens or cafeterias, shower rooms, laundry rooms, and anywhere that has excessive moisture. They are available in different sizes.

3. Make Repairs

Fixing small problems will help them from becoming big problems. Leaks in the roof or foundation, cracks in the walls or foundation, gaps around windows, taps or pipes that drip, or leak, and faulty thermostats.

These can all allow heat and cold air in or out, which means it makes it harder to control the humidity inside the building. Damp patches or pooling water, or a recent flood, should all be taken care of right away. Hire a professional.

4. Regular Checks

Building maintenance should be looking for anything suspicious on a regular basis. Keeping an eye on areas that have higher concentrations of moisture or humidity for signs.

Dark spots, fuzzy patches, musty smells, can all appear anywhere. Carpets, walls, ceilings, floors, and under sinks, behind walls in shower rooms, laundry room, bathrooms, and kitchen areas.

5. Regular Inspections

It’s a great idea to have your maintenance team take care of regular checks and repairs, but hiring a professional to inspect the building can be a great help. They can spot areas that may be developing mold that you are not aware of.

They are also great at finding areas of potential mold, too, so you can stop it before it gets a chance to start.

Water Removal and Restoration in Homes Done Right by SERVPRO!

7/29/2021 (Permalink)

Why SERVPRO Can Help Reduce the Impact of Water Damage in Your Home

When water spills occur, it can lead to widespread damages unless the right actions are taken immediately. Water is a natural solvent that causes a wide range of materials to deteriorate, especially when left exposed over extended periods. A professional water damage restoration like SERVPRO has the skills and other resources to deal with the issue reducing the overall impact it might have on your property.

Working Faster

Time can be a friend or foe after water damage incidents in Joliet area. Taking long before responding to an incident creates an opportunity for secondary damages like mold and degradation of building materials and contents to add to the restoration service. Our SERVPRO crews work faster because we have the necessary resources, such as equipment. For example, we have truck mounted water extractors, and high-speed pumps to hasten water removal. We also have cavity drying systems such as the injecti-dry devices, which reduce the amount of demolition work needed to dry property. Because We're Faster To Any Size Disaster, we can often salvage hardwood flooring from permanent damage with the use of drying mats and injecti-dry equipment. Customers always appreciate it when our team can cut costs, deconstruction, and restore their homes to preloss condition as rapidly as possible.

Using Superior Techniques

Fixing water damage takes skill, especially when saving wet items. Issues such as the setting of stains, mold development, and damage to electrical appliances can drive the cost of restoration higher because such items have to be replaced. Our SERVPRO technicians use various superior approaches such as freezing documents to halt deterioration, then drying them through sublimation. We also quicken the drying process of wet areas by regulating temperature, air movement, or isolating them by creating drying chambers.

Identifying Potential Long-term Issues Early

Some effects of water damage can have long-term implications if not addressed. An issue like moisture remnants in semi-porous materials can lead to health effects in the future due to mold development. Our SERVPRO technicians can preempt mold development by drying all materials to normal levels. We have many moisture detection devices, including borescopes, thermo-hygrometers, penetrative, and non-penetrative moisture meters, and infrared camera imagery, which help us, identify whether there is any hidden moisture that might cause future problems.

Water loss incidents can have far-reaching effects. Call SERVPRO of Joliet at (815) 436-5735 to help clean up and dry your property, restoring the preloss conditions. "Like it never even happened."

How to Make Sure Your Home or Business is Free of Mold

6/30/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Call SERVPRO of Joliet for all your mold remediation needs at 815-436-5735

Storm, Storm Go Away: How SERVPRO Can Help When it Comes To Storm Damage

6/29/2021 (Permalink)

Ice damage, hail damage, storm damage, flooding and wind damage all have the potential to cause far-reaching damage when they strike. However, not all is lost. Storm restoration can help salvage most of the items in a house. Homeowners count their losses too quick before engaging the services of storm restoration experts.

It is important to know the effects of harsh weather so that homeowners understand the need for storm remediation. Wind damage, for instance, can cause heavy roof damage. Roof damage is mainly from loose tiles or shingles. Wind damage after winter can also cause moisture from ice damming or formation of ice dams to sip through the roof. Homes with wooden roofs can experience wood swelling. This leads to further roof damage necessitating immediate repair.

There are various strategies that homeowners can take as measures of storm remediation. For instance, those who live in areas more prone to winter damage or wind damage can consider installing roofs with a higher slope. This goes a long way in reducing the cost of regular roof leak repairs. It also minimizes roof leaks.

Postponing roof repair especially from ice dams and ice damming only leads to more costs. A simple roof leak repair can turn into a roof replacement if not handled immediately. It is also crucial to conduct roof inspection, especially after a storm warning. This minimizes the costs to be incurred in roof repair after the storm damage happens. A roof inspection will identify all the damaged places, and the roof repair will be handled in time. All roof leaks are also sealed to ensure that the roof is able to withstand the coming weather damage.

Hurricane damage, flood water damage, hail damage, wind damage, ice damage, storm damage and river flooding experts are trained to handle such harsh weather conditions. The water restoration arrive at the scene of the damage immediately. Water restoration efforts must be done promptly so as to prevent further damage. These activities are done after an assessment of the extent of flooding, ground water levels, and the flood water. An assessment is what informs their actions to deal with the storm damage, ground water, and flooding.

Homeowners need to explain the type of damage so that the home restoration experts can come with the right tools and gear to carry out storm remediation. One such tool is a flood pump. These flood pumps are used to drain water after a flooding or water damage. A flood pump can also work automatically. It can be left in a room to drain the ground water. The pumps are able to handle the ground water even as it rises. Commercial flood pumps are also available to deal with massive flood water situations such as river flooding. In a home application, the flood pumps can be used with vacuums.

Another common issue is frozen pipes, especially after a winter damage. Frozen pipes prevent a free flow of water through the pipes. If the temperatures are still low, it may take time before the frozen pipes unfreeze. It is not advisable to apply heat to the frozen pipes. Handling of these frozen pipes should be left to the storm restoration or home restoration experts.

So give us a call today! We are faster to any disaster and ready to make things "Like it never even happened."

Ask The Experts: What do I do if fire has destroyed my commercial business?

6/21/2021 (Permalink)

Commercial fire damage repair may not be something you think you will ever need for your business, but the unfortunate reality is some businesses will experience a fire damaging event. Fires can be caused by an electrical shortage from overloading an extension cord to a lightning strike. Especially common are cooking accidents in restaurants. As soon as the flames are extinguished by firefighters, you may begin to worry about what steps are required to resume business as usual. The best advice is to be prepared for this possible event and have a plan.

The Damage Caused by a Fire 
When you experience commercial fire damage to your business, you may reflect on the mess left behind in the charred ruins of the property. However, the damage you need to contend with will go far beyond the ashes. To repair the property entirely after experiencing a damaging fire, you will need to seek the help of a professional team like SERVPRO. Water may have to be extracted after the firefighters' efforts. The smoke damage may cause more of a problem that the burnt materials from the fire. While a fire may be contained in one area of the building, smoke can fill most or all of the areas, and it can cause significant damage and odors. Our trained Fire & Smoke Damage Restoration Technicians (FSRT) can resolve these issues. When smoke and water damage are dealt with appropriately, the structure will not show any aftereffects. "Like it never even happened."

A fire loss within your enterprise, whether a retail store, rental apartment building, professional office or a warehouse, costs you customer goodwill and loss of profitability when a business cannot be conducted. We can generate a corporate program called the Contents Claim Inventory Service (CCIS.) This report will categorize all affected materials, furniture and equipment, stock, electronics, and documents. We suggest what is salvageable, non-salvageable, or questionable. The final decision rests with you and your insurance company as to how we proceed. SERVPRO is a preferred commercial fire damage restoration company to more than 300 insurance companies, federal and municipal entities, and property management companies. We willingly coordinate efforts with your insurance adjuster to efficiently and economically restore your business in the best manner possible.

When to Make the Call 
After you have dealt with commercial fire damage, you may ask yourself when do you need to make the call to a professional for assistance. The time to contact SERVPRO as soon as the fire is out.

We are faster to any disaster and ready to put our expertise to work for you!  

Proven Experience for Your Fire or Smoke Damage

6/16/2021 (Permalink)

After a fire or smoke damage at your home or business, trust the restoration professionals at SERVPRO of Joliet to return your property to its preloss condition. With over thirty years of experience in Central Indiana, we have a proven system to not only restore your property but to make the process as stress-free as possible for you. 

Step 1: Emergency Contact

The restoration process begins when you call our office at 3815-436-5735, which is answered 24 hours a day. We will ask a series of questions regarding the fire damage event that will help us make a plan of action for your situation.

Step 2: Inspection and Fire Damage Assessment

Our restoration professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

Our trained professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We will also remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We understand that when faced with a recent fire or water damage, you need help quickly. You can trust the expertise and experience of SERVPRO of Joliet to get the job done right and make your property "Like it never even happened."

Why Call SERVPRO When Water Damage Strikes?

6/12/2021 (Permalink)

When water damage strikes your home or business, it can be tempting to "go it alone" and try to clean up the mess and resulting damage on your own. Unfortunately, water damage is often sneaky, creating wet walls, damaging flooring and leaving musty smells in its wake. Trust the restoration professionals at SERVPRO of Joliet to clean and restore your property the right way utilizing the latest technologies in drying and deodorization. Have the piece of mind that comes with knowing you have experts in your corner to make the process of restoring your home as painless as possible. Our technicians receive continuous training to stay up to date on the most effective techniques in the industry to quickly and efficiently restore your property. Call us anytime day or night at 815-436-5735 and let us help you make your home "Like it never even happened."

Emergency Water Damage Tips For Your Home

6/7/2021 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. Call SERVPRO of Joliet at 815-436-5735! We will be there as soon as possible, but here are some Emergency Water Damage Tips to follow until we arrive:

  • Shut off the water source if possible
  • Turn off circuit breaker for wet areas of the building when access to the power distribution panel is safe from electrical shock
  • Remove as much excess water as possible by mopping and blotting
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Move any paintings, art objects, computers, documents and other sensitive valuables to a dry place
  • Do not ever affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards
  • Don't use your household vacuum cleaner to remove water, this could cause electrical shock or damage to the vacuum cleaner
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water

Commercial Mold Remediation

5/27/2021 (Permalink)

Besides causing a major business interruption, a mold problem can present health effects for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. If you suspect your property has a mold problem, call SERVPRO of Joliet who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry
  • Highly Trained Mold and Water Damage Restoration Specialists

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Joliet can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. SERVPRO of Joliet  technicians are trained and have the following certifications:

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Have a Mold Problem? Call SERVPRO of Joliet today. 815-436-5735

Actions to Avoid Following a House Fire

5/22/2021 (Permalink)

Once a home fire has been extinguished, it’s a natural impulse to try and clean up as quickly as possible but doing so may cause more damage than good. Below is a list of actions to avoid following a house fire to help you recover quickly and safely.

Avoid using electronics

After a fire, it’s best to wait until a professional arrives on the scene to ensure electronics are safe to use. This includes TVs, computers, and DVD players. Even the A/C needs to stay off until you get the all-clear. Turning on electronics can create greater damage.

Don’t try to clean possessions on your own

While it’s tempting to grab a bucket of water and get to work, it's best if you do not clean walls, ceilings, and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice. In some cases, different types of approaches to cleaning are necessary for different items to avoid causing further damage, so it’s best to wait for a fire remediation professional to give you advice before trying to clean on your own.

Toss all food in your home

Never eat anything that was in the home during the fire. Smoke, soot, and chemicals can get into everything and it’s better to be safe than sorry. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished. That includes canned goods. Heat damage may not be seen on the outside of canned goods, but the heat can re-cook the ingredients in the can causing harm.

Refrain from cleaning up after firefighters

Unfortunately, extinguishing a fire can cause a mess on its own as fire retardants and other foams or powders may have been used to stop the flames. Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the cleanup of these areas as they have the equipment to handle different types of chemical cleanup on a variety of surfaces.

It’s always tempting to start the cleanup process immediately and do as much as possible. The best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires specialized tools and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible.

We Are Cleaning Experts

5/18/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

May Showers....

5/13/2021 (Permalink)

A basement can flood at any time, but flooding often happens during heavy rainfall. And in our area we get plenty of rain during our spring storm season. Basements are prone to flooding because they are the lowest level of a house and are built below ground level. Water runs from high to low ground and unfortunately straight into your basement. Excessive rain in a short period of time can saturate the earth around your basement and push through foundation cracks. THIS is when you call SERVPRO of Joliet. 815-436-5735. We can answer any questions you have and get our highly trained technicians out to you right away! 

Ask The Experts: Do I need a professional to help clean up commercial water damage?

5/13/2021 (Permalink)

Dealing with a flooded company is never something a business owner wants. Unfortunately, many businesses will eventually experience some kind of water loss, whether a broken pipe, leaking roof, or storm-related event. Fortunately, business owners don’t have to go it alone. A water remediation and restoration professional will have the latest knowledge, equipment, and techniques to get your business back to “Like it never even happened.”

Damage Cleanup
Water damage is never a simple situation. Restoring it back to its former glory requires different methods for different materials. Every structure has many porous and nonporous materials, all of which require their own methods for cleaning. In some cases, drywall or carpeting will need to be removed and replaced. In many cases, much more can be saved. An expert will do the following to help you minimize your loss.

  • Inspect and assess the damage
  • Extract water
  • Dry and dehumidify affected areas
  • Clean, sanitize and deodorize, including odor removal from air
  • Restore structural components

Content Cleaning
Along with restoring the structural integrity of your flooded company, a certified professional is trained to salvage as much affected content as possible. From furniture to documents and equipment, they use an array of advanced techniques to clean items on-and off-site. These methods include:

Dry Cleaning – Best for minimal residue or pre-treatment before wet cleaning Used for cleaning light
Wet Cleaning – Method for the removal of heavy residues
Spray Cleaning – A solution safe for items too delicate for wet cleaning.
Foam Cleaning – Ideal for textiles that can be wet cleaned.
Abrasive Cleaning – Used for heavily soiled areas.
Immersion Cleaning – Items are dipped in an industrial solution.

When faced with a flooded company, getting back to normal can seem like something that will never happen. By finding the right help that adheres to industry standards and uses innovative equipment and techniques, you can get your business back to normal faster.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

How To Use IICRC Classifications To Assess Flood Damage

4/28/2021 (Permalink)

If you have endured flood damage to your Joliet home – SERVPRO can help you. We are an experienced flood damage restoration and repair team, with access to sophisticated tools and the finest equipment. If your property needs saving, we are the right choice. The first that thing we do, once we arrive on site, is to conduct a full inspection. This is designed to help us determine the extent and nature of the damage. The IICRC (Institute of Inspection Cleaning and Restoration Certification) categories flood damage according to four key classifications. The SERVPRO technicians will use this guide to shape their plan of action and decide which repairs are required.

Here is some more information on the IICRC classifications and what they might mean for your property.

Class One: Limited Intrusion
This is the least severe type of flood damage. A small amount of water has entered the home. There is minimal damage to walls and soft furnishings. Depending on the size, shape, and location of the affected space, large fans can likely be used to dry it out.

Class Two: Intrusion With Some Spread
Here, flood water has started to spread. If your house was impacted by a storm, the damage is almost going to have advanced beyond small pools of water. It may have risen into the walls and started to soak into timber, concrete, and insulation materials. The water has reached the subflooring beneath carpets. Industrial drying machines (and carpet lifters) will be brought in to absorb the excess moisture.

Class Three: Invasive Liquid
The walls, ceilings, soft furnishings, and floors are all damp and need to be dried quickly. Most are fully saturated with water. Water lines on the walls extend more than two feet above the floor. This tends to occur when ceilings leak (during heavy rainfall), and water seeps through the walls. Dehumidifiers and dryers can be used to restore the home, but some materials may be unsalvageable.

Class Four: Severe Invasion
In the most severe cases, objects not usually affected by flooding have been compromised. For instance, paintings high up on walls, attics (if the danger is from natural flooding), and crawlspaces. At SERVPRO, we’re committed to saving as many of your possessions as possible, but extensive damage can render some items irreparable. We will, however, inform you of the fact before disposing of any materials. Serious flood damage may require you to move out of the property while we secure its structural safety and install heavy duty drying machines.

Whether your home has been damaged by a storm or by something more familiar, like a burst pipe, assessing the damage is an important part of formulating a response. SERVPRO of Joliet is a locally based service, which means that our response is always fast.

What To Do If Water Damage Occurs

4/22/2021 (Permalink)

Water Damaged Affected Room with Drying Equipment Drying Process in Place

Step 1 – Stop the Water, if possible

Step 2 -- Call SERVPRO of Joliet at 815-436-5735

 We will ask for:

  • Your name.
  • Address (please let us know if your mailing address is different than the property address).
  • Telephone numbers.
  • How did you hear about us?
  • What type of damage occurred (water, fire, etc) and what caused the loss?
  • How many rooms are affected and the type of flooring in the affected rooms?
  • Is your home on a concrete slab, crawlspace, or basement?
  • Year your home was built.
  • We will ask what company your homeowners’ insurance is with. If you have a claim number and / or adjuster information already (if not, no worries).
  • What your deductible amount is?
    • The deductible is the amount you pay before insurance starts to pay. We generally collect this amount at the start of service, but this can vary depending on the insurance company. 

Step 3 – Call A Plumber, if needed

Step 4 – Call Your Insurance Company

In order to get things under way quickly, contact the Claims number for your insurance company.  They will ask for some information about the loss and what damages there are.  If you’re unsure what your deductible amount is, they will be able to tell you.  If they assign a claim number and / or adjuster, please take that information down and give it to us.  Tell them you have SERVPRO of Joliet is on the way.  Some people like to speak to their agent, which is fine, but the agent isn’t typically available at all times and many times there’s a delay before the agent has some time to file the claim. 

We will extract the water and move any necessary contents when we get there.  Just keep yourself safe, it's very easy to be injured during a water damage situation.  

We Do Commercial Cleaning

4/17/2021 (Permalink)

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Joliet. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again.

Certified: SERVPRO Cleaned:   Our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Joliet Professionals to bring a higher standard of clean to the places we gather.

All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities.  SERVPRO of Joliet offers proactive disinfecting to help minimize the spread of viruses such as COVID-19. 

Document Restoration: In the aftermath of a disaster, some of your most valued contents could be lost forever. As a leader in the restoration industry, we know that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, our restoration professionals will help you recover your paper goods before it’s too late.

Vandalism:  Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Learn more about our commercial cleaning services by contacting us at 815-436-5735. 

What about Lightning?

4/14/2021 (Permalink)

During a storm, a lot of things have the potential to cause some pretty serious damage.

Besides wind driven rain, a few other things can play a role.

Today, let’s talk lightning!

Some people think lightning never strikes the same place twice. However, lightning often strikes the same place twice, especially if it’s a tall, pointed object. Reportedly, the Empire State Building is struck nearly 25 times a year!

It is also believed that lightning only poses a threat when it is cloudy or raining. The truth is lightning often strikes more than three miles outside of a storm and has been known to travel as far as ten to fifteen miles before it even strikes the ground.

Many people are confused by the term “heat lightning” and think it only occurs as a result of a very hot summer day. The term “heat lightning” is used to describe lightning from a thunderstorm too far away to be heard.

Lightning can be scary and has the ability to do more than just make a loud noise. Keep SERVPRO of Joliet in mind the next time a storm comes your way!

Proven Experience for Your Fire or Smoke Damage

4/10/2021 (Permalink)

After a fire or smoke damage at your home or business, trust the restoration professionals at SERVPRO of Joliet, IL in to return your property to its preloss condition. We have a proven system to not only restore your property but to make the process as stress-free as possible for you. 

Step 1: Emergency Contact

The restoration process begins when you call our office at 815-436-5735, which is answered 24 hours a day. We will ask a series of questions regarding the fire damage event that will help us make a plan of action for your situation.

Step 2: Inspection and Fire Damage Assessment

Our restoration professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

Our trained professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We will also remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We understand that when faced with a recent fire or water damage, you need help quickly. You can trust the expertise and experience of SERVPRO of Joliet to get the job done right and make your property "Like it never even happened."

Fire Extinguisher Readiness

4/9/2021 (Permalink)

It’s also a great time to review your fire extinguisher knowledge.

  1. Do you have a fire extinguisher? Do you know where it is?
  2. Do you know when your fire extinguisher expires? “You can tell the difference between the two by the head; a rechargeable extinguisher has a metal head with a gauge that reads Charge/Recharge, and a disposable extinguisher has a plastic head with a gauge that reads Full/Empty.”
  3. Do you know how to use your fire extinguisher? The time to read the instructions is not when you reach for it in an emergency.

You should always familiarize yourself with the instructions for your specific extinguisher, but there arefour basic steps to follow with a standard foam model. You can remember them with the acronym PASS:

  • P—Pull the pin on the fire extinguisher.
  • A—Aim the nozzle or hose at the base of the fire. Keep a safe distance away.
  • S—Squeeze the handle to release the extinguishing materials.
  • S—Sweep the nozzle from side to side.

Continue directing the foam at the base of the fire until it is completely extinguished.

If you have experienced fire damage, call SERVPRO ofJoliet to find out how we can help you make it “Like it never even happened.”

Important Fire Safety Tips

4/9/2021 (Permalink)

According to statistical data from the National Fire Protection Association (NFPA), in 2012 an estimated 1,375,500 res were responded to in the United States. These blazes caused 2,855 deaths and 16,500 civilian injuries while costing more than $12.4 billion in damage.

Though some fires are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable. The following tips, courtesy of the NFPA, can help reduce the likelihood of a fire in your business or home.

1. Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2. Give space heaters space - Keep space heaters at least three feet from anything that can burn.

3. Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

4. Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.

5. Inspect electrical cords - Replace cords that are cracked, damaged, have broken plugs or have loose connections.

6. Be careful when using candles - Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

7. Have a fire escape plan - Make a fire escape plan and practice it at least twice a year.

8. Install smoke alarms - Install alarms on every level of your of ooffice or home and inside bedrooms. Interconnect them so they all sound at once.

9. Test smoke alarms - Test alarms once per month. Replace batteries once per year or as needed.

10. Install sprinklers - Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

And always remember SERVPRO of Joliet is available 24/7. 815-436-5735

Certified: SERVPRO Cleaned

4/8/2021 (Permalink)

Certified: SERVPRO Cleaned Place cards on a table Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard—you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills— always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s: Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult—Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean—Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify—Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help —24 hours a day, seven days a week—until life is back to normal in the communities we all call home.

Call SERVPRO of Joliet today at  815-436-5735 for your Certified: SERVPRO Cleaned consultation.

Storm Damage Tips

4/7/2021 (Permalink)

Storms can occur with little warning in Joliet, IL and have devastating effects on your home or business. If your property has been damaged by a sudden storm, follow these helpful tips to minimize damage and keep your family safe: 

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Call the restoration specialists at SERVPRO of Joliet, IL if you have experienced storm damage. We will respond quickly and begin the process of expertly restoring your property. We are available 24 hours a day, 7 days a week at 815-436-5735. 

Flood watch or warning. What is the difference?

4/2/2021 (Permalink)

When a storm hits your home, SERVPRO of Joliet, IL has storm damage experience and expertise with the capabilities and professional personnel to quickly respond to your storm damage concerns. 

Here is some descriptions of flood terminology to help you better prepare.

Flash Flood Watch:A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning:A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch:A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning:  A Flood Warning is issued when flooding is imminent or occurring.

When Winter Weather Strikes, Be Prepared to Strike Back

4/2/2021 (Permalink)

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Joliet can respond immediately to storm and flooding conditions. Here are some helpful tips that better prepare your home and business during these harsh winter months.  And remember to add our phone number to your contact list as your choice for emergency fire and water damage cleanup; 815-436-5735. PREPARE YOUR HOME:

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pips for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it off.
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

 PREPARE YOUR BUSINESS:

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect walkways, and parking lots, for proper drainage to alleviate flood hazard potentials.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.
  • Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of Joliet about starting a Disaster Recovery Plan for your business.

Preparing For A Storm

4/1/2021 (Permalink)

Sometimes a storm can bring some serious water damage, even a flood. Are you prepared for a flood? Most people aren’t, so here are a few tips to be storm and flood ready!

  • Water (A 3+ day supply; one gallon per person per day.)
  • Food (3+ day supply of non-perishable, easy-to-prepare food.)
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid Kit
  • Medications (7 – day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family and emergency contact info
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of any damage

SERVPRO of Joliet Always Ready To Respond

4/1/2021 (Permalink)

When a storm or disaster strikes your home or business, SERVPRO's Disaster Recovery Team is poised and "Ready for whatever happens." With a network of more than 1,900 franchises nationwide, the SERVPRO system strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO's Disaster Recovery Team is expertly trained and readily equipped to handle the largest storms and highest flood waters. Providing experience, manpower, equipment, and other resources, the Disaster Recovery Team is always on call and available to assist SERVPRO of Joliet. SERVPRO's Disaster Recovery Team has responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective: to help you make it "Like it never even happened."

The Do’s and Don’ts with Fire and Smoke Damage

4/1/2021 (Permalink)

Fire damage can be scary , until help arrives here are some tips to help minimize damage.

Do’s:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on the house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of North Central Austin.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO.
  • Attempt to clean any electrical appliances (TV sets, Radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Contact the Experts at SERVPRO of Joliet @ 815-436-5735

The Science of Drying

3/31/2021 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Joliet employees are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damage. If your business suffers a water damage, SERVPRO of Joliet will:

  Inspect the building to detect every component that is wet, to help prevent secondary damage from happening. 

  Measure how much moisture is in what materials and monitor whether the materials are drying properly. 

 Speed up Mother Nature by using professional drying equipment.

Fire Fears

3/31/2021 (Permalink)

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home.  Fear, uncertainty, stress and doubt can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared.  The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Joliet can help prevent fire damage from creating long term problems.  SERVPRO of Joliet provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible.

So after the first wave of heroes have rescued the property, let SERVPRO of Joliet help you restore it.  With the industry approved training to employ rapid response, the utmost professionalism, cutting edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind as well.

SERVPRO of Joliet is available 24 hours a day, 365 days a year to help you regain control quickly.

Mold Damage

3/31/2021 (Permalink)

Intrusion of water into your home or place of business can result in mold growth.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  SERVPRO Professionals handle water damages every day and know prompt action is required to prevent mold growth.  Mold is more likely to spread when an environment has been subject to moisture for a long period of time.  If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly.  If there is an ongoing moisture problem in the building, it is important to be alert for the following:

-The presence of visible mold

-Strong musty odors which may indicate mold is present

-Any evidence of past moisture problems that might have caused undetected mold growth

-Excessive humidity.

These conditions may require the expertise of a SERVPRO professional along with a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. 

We Are Cleaning Experts

3/30/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today

Insurance Tips For Making a Storm Claim

3/30/2021 (Permalink)

Here at SERVPRO of Joliet we work closely with many Insurance companies. One in particular is American Family Insurance. Here are some tips from them on making a storm damage claim. 

Act Quickly. Filing a claim with your insurance company in a timely matter is very important. Most insurance policies limit your time to file a claim, so being quick is essential. You will want to repair the damage before it has a chance to get worse.

Review your policy. Every insurance policy and claim is different. If you know what your policy covers, you will be better prepared to plead your case. 

Document everything. Keep a log of the storm and the damage. Do NOT start to clean up until you have documented as much of the damage as is safe and wait to handle the big messes until a claims adjuster has assessed the situation. 

Mother nature likes to shake things up and if your home didn't weather a storm as well as you'd hoped it would, keep these tips in mind to help you along the way. 

If you have experienced storm damage in your home or business call SERVPRO. We specialize in finding, assessing and repairing damage from storms!

Gym/Fitness Center Cleaning

3/30/2021 (Permalink)

Gyms play a vital role in keeping people healthy and happy. Allow us to help protect what matters most! 
SERVPRO is being called upon by many businesses to perform the necessary services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. Call SERVPRO of Joliet, we are here to help.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust us to bring a higher standard of clean to the places we gather. 

Entrepreneur Magazine Franchise 500 SERVPRO Top 10

3/5/2021 (Permalink)

SERVPRO ranked #1 in its category in 2021, rounding out the TOP TEN for the year. SERVPRO of Denver West joins the #1 brand in cleanup and restoration. This is SERVPRO's eighth time in the top 10.  This year's accomplishment rounds out a couple of big years of growth, and it helped catapult the company back into Entrepreneur's top 10.

SERVPRO of Joliet is a first-response company, we go in when everyone else is running out!

As your local fire, water, cleanup and restoration company. SERVPRO of Joliet's IICRC certified professionals will make it "Like it never even happened."

Thank you to all our past customers, and cheers to all the new relationships we will build.

Ways to Prevent Wind Damage Due to Spring Storms

3/5/2021 (Permalink)

Booming thunder and howling winds that rattle your home are characteristics of severe storms, which are becoming more prevalent as we turn the corner into spring. Strong wind, in particular, can cause damage to homes by breaking shingles and sending tree branches flying.  Wind strength varies from storm to storm, ranging from calm wind with speeds below 1 mph to hurricane-force when the strength exceeds 73 mph. FEMA states that doors, roofs, windows, and garages are the most vulnerable areas of the home. If any of these four areas become damaged during a storm, the structure of your home may also be negatively impacted, which may require major repairs. To make sure that your home is protected from wind damage before a severe storm even appears in the forecast this spring, consider the following three tips:

Maintain Landscape and Trees

   Strong winds can wreak havoc on the area surrounding your home, resulting in fallen trees and broken tree branches, which can prove to be dangerous to your home if the trees are located close to your home. Be sure not to over-water trees because doing so can weaken the root systems of trees, decreasing their ability to withstand the overwhelming force of strong winds. Finally, be mindful of outdoor objects and equipment, such as outdoor furniture, grills, or sports equipment, as these objects can be moved or manipulated by strong winds, which can risk damage to your home. During storms with strong wind, keep such items either stored in a safe structure, such as a shed, or anchored to the ground if they must remain outside.

Inspect the Roof

   Damage to our roofs often goes unnoticed unless it creates a major problem because we cannot see it Therefore, it is important for roofs to be surveyed at least twice per year, during the summer and winter, in order to identify any damage and make sure that it is repaired. When surveying the roof, be on the lookout for loose or missing shingles and water damage in the attic. Hiring a roofing professional may be beneficial in this sense, as he or she may be able to spot hidden damage due to their experience, which could save your roof from devastation in the event of a storm occurring with strong wind. When it comes time to replace your roof shingles, consider choosing weather-resistant shingles that would be able to further protect your roof from wind damage.

Reinforce Windows and Doors

During storms with strong wind, different types of debris, such as tree branches or other outdoor objects, can pound against your home’s windows and doors. In combination with the power of strong wind gusts, these objects can inflict serious damage on vulnerable areas of your home, including doors and windows. To limit the extent of the damage to these areas, install storm shutters as a protective barrier between debris and the window or door. Storm shutters can either be purchased or makeshift storm shutters can be created with plywood. Garage doors are also a vulnerable area of the home during strong wind, so it may also be beneficial to purchase a garage door bracing kit in order to protect your garage door during severe wind and weather.

Commercial Pipe Breaks

3/5/2021 (Permalink)

As we transition from February to March, spring is just around the corner. Spring brings warmer temperatures, but cold temperatures will linger for a while longer. With fluctuating temperatures, the risk of pipes bursting increases, as water within the pipes expands and contracts in response to different temperatures, resulting to increased pressure within the pipes, which can cause pipes to rupture and burst. The water damage that commonly results from burst pipes can have devastating effects on commercial businesses. Therefore, in order to best protect their commercial businesses, it is necessary for business owners to understand the ways in which burst pipes can be avoided, as well as how to effectively react in the event that pipes burst.

Prevention

   Protecting your commercial business with an insurance plan that covers water damage resulting from burst pipes is of the utmost importance, given that cleanup services are often costly. In terms of preventative measures, business owners can wrap pipes that are located outside or in unheated places in insulated sleeves. These insulated sleeves can keep pipes warm in cold temperatures, preventing them from freezing. If pipes do freeze, however, it may be beneficial to run water through the pipes in order to prevent them from rupturing. In order to catch leaking pipes before they burst, inspect pipes for small leaks on a regular basis.

If Pipes Burst…

In order to limit the amount of damage inflicted upon your business, be sure to turn off water, heating, and electricity systems immediately upon noticing burst pipes. Important items, such as physical documents and inventory, should be moved to a safe, dry place where they will not be exposed to water damage. In order to spot water damage, look for physical signs, which include discoloration or stains, musty smells, and mold or mildew growth. You can facilitate drying by opening doors and windows in your building, which will help to prevent the growth of mold and mildew. You can trust SERVPRO to work quickly and efficiently in order to remedy water damage caused by burst pipes in your commercial business, so as to avoid any major workplace interruptions.

Call the experts at SERVPRO of Joliet @ 815-436-5735

STORM DAMAGE RESTORATION

3/5/2021 (Permalink)

5 Steps of Flood Damage Restoration

  1. Assessing the extent of the water in the home or business. Through the use of our advanced technology, our technicians will be able to determine if there is water in the structure that has seeped in to the point past what the naked eye is capable of seeing. If the water stems from a pipe break or supply line break, the flow will be stopped.
  2. Remove the water. The faster the water is removed from the picture, the better. Moisture can lead to mold growth and can compromise the strength of the material it exposes itself to. 
  3. Begin the drying process! Our industrial-strength drying equipment is placed in a pre-planned manner so that the area is dried in the most efficient way possible. Fans are used to circulate the air and dehumidifiers are used to remove the water from the air.
  4. Ensure the property is dried. Depending on the severity of the water damage, drying can take anywhere from 2-5+ days. Once our experts believe that the area is dry, they will check again using our various tools.
  5. The cleanup team moves in for the kill. Any items that were removed from the property will be thoroughly cleaned. We will use environmentally friendly and safe chemicals that are capable of cleaning a wide variety of items from photos to books to furniture. In addition to cleaning items, our technicians will sanitize the area. This product will eliminate any nascent mildew or mold growths that commonly occur after water logging. 

Our goal is to restore, not to replace. Once the cleanup process is complete, the property will be restored to its pre-disaster condition. Most often this process will take less than 24 hours as hour technicians are capable of arriving to any storm damage situation within an hour from your phone call. 

Water Damage Prevention Matters

2/17/2021 (Permalink)

Water damage is very unpredictable and usually leaves the customer with costly repairs. While many homes and buildings are protected against fire damage by installing fire alarms and detectors, only few have protected their properties against water damage. What makes it worse is that water damage, oftentimes, is unrecognizable until the damage caused is already huge. The best way to prevent water damage and costly repair services, it is important to protect yourself, your home, and your business against it by following the tips below.

  • Perform regular inspections and maintenance on your plumbing systems
  • Repair and protect your home or building’s exterior

  • Winterize any exterior water shutoff valves each winter to protect from frozen pipes.

Finally, in case water has penetrated your home, the best option to take is to call a professional water damage repair services to minimize the damage caused. SERVPRO has professional tools and water extraction systems that can quickly remove water inside your home or building and prevent the damage from spreading.

Fireplace Safety

2/15/2021 (Permalink)

45% of all home-heating fires and hospital visits can be attributed to improper or unsafe use of fireplaces. Therefore, we at SERVPRO want to keep you informed about safe fireplace practices. Remain warm in the crackling heat and celebrate the holiday season by comforting flames, but do so while minimizing the threat of an uncontrolled fire.

  1. Burn safe materials – It is important that you only burn natural materials in your fireplace. This includes tinder (e.g. pine needles or tiny sticks), kindling (e.g. small sticks or pinecones), and fuel (e.g. large logs). Never introduce foreign substances such as cardboard, newspaper, and paper trash as they burn poorly, produce a lot of smoke, and release chemicals into the air.
  2. Avoid using flammable liquids to start fires – The volatile nature of gas means that you should never put it in your fireplace as it could easily cause an uncontrolled fire. It is best to simply use matches and tinder, however, if you require an accelerant to start your fire, use a small amount of lighter fluid.
  3. Clean out the ashes after every fire – Regularly clearing your fireplace of ashes will prevent live coals from burning while you are away while simultaneously keeping your fireplace clean and visually attractive.
  4. Keep a fireplace screen in front of the fireplace when in use – A fireplace screen (3 ft. high or taller) will catch live sparks that leap out of the fire and prevent large logs from falling out. This ensures that the fire does not spread beyond its non-flammable containment and that nearby persons are not injured.

We understand that while temperatures remain in the upper 90s, fireplace safety seems unnecessary. However, we are soon to experience cooler weather and hope to preemptively equip you with the knowledge necessary to safely operate your fireplace.

If your home is affected by a fire, due to a fireplace mishap or otherwise, call SERVPRO of Joliet at 815-436-5735 for fire cleanup and reconstruction services.

Signs That You May Have Hidden Water Damage in Your Home

2/11/2021 (Permalink)

Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored materials

Many materials common in homes show water damage through discoloration. Pigments used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Unusual or musty odors

Several complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly soaked wood, and other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells. If you notice an unusual smell in your home, call the pros to get the problem handled quickly!

Dripping or other water sounds

Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss. It might be a whooshing sound or even a hum. If you hear anything unusual behind those walls, give us a call!

SERVPRO of Joliet helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at 815-436-5735 if you experience water damage of any kind.

Excellence in Our Marketing Team

1/25/2021 (Permalink)

When you have an emergency, you want a team who can help you. Our marketing team has achieved a high level of excellence this year. We want to take this time to recognize them.

We are so proud of how hard they have worked during this uncertain year! Congratulations to each member of the team for the fantastic results. 2020 has been anything but easy-- our team has worked their tails off to succeed and help others!

When an emergency damage hits, you want a team that is efficient and professional. Our team in each office knows how to help you. They are knowledgeable, trained, and officially, some of the best in the business. Call SERVPRO of Joliet when disaster strikes.

5 Ways To Prevent Your Pet From Causing a Fire

1/25/2021 (Permalink)

Pet Preparation Measures

When working to avoid a fire emergency from breaking out in your residence, remember that there are steps you can take to prevent your pet from triggering an inferno. Here are five pet preparation measures that will reduce the chances your fur baby inadvertently sparks a blaze.

1. Reduce Flames
Open fires create pleasant atmospherics but always contain an element of danger. Place candles away from tables that might be jiggled by wagging tails or knocked down during overzealous rounds of fetch. Consider substituting electric candles, which also come with fun features, like dimmers and funky colors. Whatever you do, never leave your pet alone with anything that is burning.

2. Address Cords
Puppies and kittens chewing on electrical wires can cause a fire emergency. Cord protectors help keep temptation at bay. Pet stores also offer bitter sprays that can be applied to inhibit your feline’s gnawing impulses.

3. Take Away Oven Knobs
Despite lacking opposable thumbs, curious canines are capable of switching on stoves. If the dials on yours are removable, set them aside every time you leave home. Safety covers are another option that may prevent wayward paws from switching on burners.

4. Institute Monitoring Technologies
Install a camera to observe Fido in your absence. Using your phone, you can easily see what is going on at any time. Have a responsible neighbor on speed dial in case you detect a threatening situation.

5. Restrict Your Pet’s Movement
Use gates to bar animals from entering rooms where danger resides. Knowing Fluffy’s exact location during a fire also enhances pet safety. Quick access to your dog or cat during a crisis is essential. Leave hiring a residential fire restoration expert to repair your home’s damage until after your creature’s safety has been secured.
A fire emergency threatens your pet as much as it does the rest of your family. Inhibit your beastie from triggering a blaze in Joliet, IL by observing the above precautions.

5 Things You Need to Know About Water Damage

1/25/2021 (Permalink)

As a homeowner, you need to make sure that you're prepared to protect your Joliet, I, home from peril. Water damage can manifest itself in all sorts of ways, whether it's from excessive rainfall, a pipe burst or toilet overflow. Arm yourself with knowledge and study the following tips regarding residential water damage.


1. Call Your Insurance Company Immediately.
If you discover flooding or another type of water damage, you need to contact your insurance company immediately. Your insurance agent can file a claim much more quickly, as well as walk you through the initial damage remediation steps.


2. There's No Time to Waste.
Remediating water damage is all about efficiency. Once the initial accident occurs, it's a race against the clock to see how quickly you can resolve the situation. Secondary damage, such as mold growth, only requires 24 hours to set in.


3. Flood Water Comes in 3 Different Categories.
Flood water is categorized based upon the types of contaminants present. Category 3, also known as black water, poses a significant health hazard and must be handled much more carefully than Category 1, which originates from your water line. Black water floods are also capable of inflicting significantly more damage.


4. Flood Damage and Water Damage Are Not the Same.
Your insurance company treats each disaster differently, depending on the source of the damage. Damage caused by a pipe burst, or other internal accident, is considered water damage. Damage that resulted from a nearby body of water that overflowed onto your property is considered flood damage.


5. Flood Damage is Not Covered by Homeowner's Insurance.
If you live in an area that is more susceptible to flooding, then it's a good idea to purchase a separate flood insurance policy. You also should sit down with your insurance agent to discuss exactly which scenarios your current homeowner's insurance policy actually does cover.
There are steps you can take to help deter water damage, but there's no way to guarantee absolute immunity. If your property has recently suffered a pipe burst, severe flood or other type of water damage, make sure to contact storm remediation experts as soon as possible.

Top Causes of Fires in Commercial Buildings

1/25/2021 (Permalink)

House fires spike when the weather gets colder. The leading cause of these house fires is the use of heating equipment. According to the National Fire Protection Association, the US Fire Department responds to an average of 50 thousand fires per year just from heating equipment.

Here are a few simple tips that you can follow to prevent house fires in your home this winter:

1.) Be mindful when using space heaters.

Space heaters account for more than two in five of house fires due to heating equipment (source: NFPA). Of these fires, 86% result in fatalities. The biggest cause of space heater fires is having them placed too close to flammable objects. To prevent this, you can follow the "3 feet" rule (see tip #2).

2.) Follow the "3 feet" rule.

A good rule of thumb is to keep anything that is flammable a minimum of three feet from any heating equipment, such as the furnace, fireplace, wood stove and portable space heaters. This will lessen the chance of anything accidentally catching fire. 

3.) Turn off all heating equipment before going to bed.

Most heating equipment fires do not occur overnight. However, the ones that do account for almost half of house fire fatalities from heating equipment. Make sure to turn off all heating equipment before going to bed. You are better off using an extra blanket or two than unnecessarily risking your life.

4.) Remember that ovens are not heaters.

Ovens should never be used for a source of heat. This is an inefficient way to heat your house, and it can cause carbon monoxide poisoning. Stick to using your oven to make food as it is designed to do. 

Top Causes of Fires in Commercial Buildings

12/8/2020 (Permalink)

A fire or smoke damage to your commercial building can have catastrophic consequences. No matter the source, the damage to your business can be costly to you and your customers. Understanding the most common causes of fire damage to commercial properties allows you to better mitigate your risks to your business.

1. The number one cause of commercial fire damage is cooking. Although most commonly occurring in restaurants, any building that has a working kitchen is at risk. High cooking temperatures, flammable oils and grease and multiple people working in close proximity make this an ideal situation for a fire or smoke damage to occur.

2. The second most common cause of fires in commercial buildings is heating equipment. Malfunctioning heaters, boilers and radiators can overheat and lead to fire or smoke damage. Improperly utilized space heaters can also be dangerous.

3. Electrical and lighting equipment is the third most common cause of damage to commercial buildings. Old wiring and overloaded circuits can lead to overheating that can spark a fire or smoke damage. 

Knowledge of these common causes of fire and smoke damage to your commercial property is the first step to prevention. Proper maintenance by qualified HVAC technicians and electricians is a first step to minimizing your risks. If your commercial property suffers a fire or smoke damage call the experts at SERVPRO Joliet at 815-436-5735 anytime day or night. Our trained restoration professionals will be on site quickly to assess the damage and create a plan to make your property "Like it never even happened."

What is a Storm Team?

12/1/2020 (Permalink)

When you call SERVPRO of Joliet, you are calling on the resources of a network of strategically positioned "storm teams" that will jump into action and come to your rescue if your home or business is damaged in a storm. Although each franchise is independently owned and operated, we work together closely to bring equipment, manpower and expertise wherever it is needed. 

Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

If your home or business is damaged by a storm, no matter how big or small, call the trusted professionals at SERVPRO of Joliet want to make your property "Like it never even happened." We are available 24 hours a day, 7 days a week at 815-436-5735.

Thanksgiving Day Tips for Emergency Prevention

11/20/2020 (Permalink)

Did you know that Thanksgiving is the peak day for home cooking fires, followed by Christmas, and Christmas Eve? We want you to enjoy these days with your loved ones, so here are a few safety tips for when you are cooking that scrumptious meal.

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids or toys.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

Be especially aware when Deep Frying a turkey, people tend to put too much oil in which causes overflow and spreads to the open flame causing a mass fireball. Also putting in a frozen or very wet bird can cause major problems which they call B.L.E.V.E which stands for Boiling Liquid Expanding Vapor Explosion.

  • Always use fryer outside away from any structure
  • Keep oil under 350 degrees, the hotter the oil the more combustible it is
  • Don’t overfill the pot with oil
  • Thoroughly defrost turkey(24 hours for every 10 pounds the turkey weighs)
  • Turn off flame before putting turkey in
  • Keep grease fire approved extinguisher on hand
  • Lower turkey into pot slowly

If by unfortunate event you have an emergency this Holiday Season please know your SERVPRO of Joliet, IL is available 24 hours a day, 7 days a week, even on Holidays. Contact us if need be at 815-436-5735 and we will be there to help. Happy Holidays!

Commercial Mold Damage Tips

11/17/2020 (Permalink)

If your commercial building recently experienced water damages, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your business. Mold can affect indoor air quality, can cause significant property damage, and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in Joliet, IL.  

  1. Get Rid of Moisture - This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.
  2. Protect Yourself  - You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, protect yourself by wearing protective clothing, such as gloves and a face mask.
  3. Hire a Professional - The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds are properly remediated. We promise it could save you a lot of time, money, and headaches in the future. 

SERVPRO of Joliet, IL is ready to help you ensure your commercial property is cleaned and ready to support your business. Give our team a call at 815-436-5735.

Halloween Safety

10/6/2020 (Permalink)

With a season full of tricks and treats, SERVPRO wants to provide with fire safety tips to ensure a safe and fun Halloween. Halloween decorations are the first thing to ignite in over than 1,000 reported home fires each year. Whether you are trick or treating, throwing a party, or staying inside, decorations can be a lurking fire risk and it is important to be aware.

From the National Fire Protection Association, here are five Halloween fire safety tips:

  • Use a battery-operated candle or glow stick in jack-o-lanterns.
  • When choosing costumes, stay away from long trailing fabric.
  • Teach young children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Keep all decorations away from open flames, especially cornstalks, dried flowers, and crepe paper.
  • Provide young children with glow sticks or flashlights to carry with their costume.
  • Remember to keep all exits clear of decorations so escape routes are not blocked. Also, make sure all smoke alarms are working properly.

Everyone one is entitled to one good scare on Halloween but let’s keep a house fire out of it. Don’t be haunted with fire damage. Follow these steps to enjoy your spooky season with tricks and treats.

Your friends at SERVPRO are wishing you a happy and safe Halloween. As always, if the unexpected happens, SERVPRO is here to help with fire and water damage.

Commercial Mold Issues

10/6/2020 (Permalink)

Mold just needs two things to grow: water and humidity. It can infest your business in as little as 48 hours and even the tiniest of unchecked leaks can produce an infestation.

If you think you have mold in your building, you may consider the usual suspects. Mold often shows up in damp, humid places such as basements, attics, and bathrooms. You may discover it under sinks and behind appliances. You also cannot forget to check in air ducts. HVAC cleaning is essential to keeping fungal growth at bay. If you neglect this duty, you could soon discover a mold infestation.

What Causes Mold Growth

Mold spores travel in through the air but can make their way into office buildings through doors and windows as well as on people who come inside. Mold becomes visible and spreads when the following conditions are present:

  • There is standing water
  • There are damp areas in the building
  • There is poor airflow

Mold and Your HVAC System

If you smell a foul odor in the air ducts of your office, mold could be the culprit. Not only can this fungus develop where there is water, but it can also collect on dust. It is common for dust to gather in the HVAC ducts. The challenge is, you will not be able to see the mold inside the duct work, so you will have to pay attention to smells and whether the system is not working efficiently.

Here to Help

HVAC cleaning is the most effective way to eliminate mold from your heating and cooling system. Your best move is to hire an experienced mold remediation company to tackle this job. The professionals have the knowledge, training, and tools to remove dust from the ducts and thus get rid of accompanying mold. You should focus on cleaning vents in your building at least once a year, especially if you have had mold in the past.

We are always “here to help," and have the training, equipment, and expertise to take care of your mold problem. Our goal is to get you back to a clean, healthy home and make it "Like it never even happened.”

Benefits of Air Scrubbers

10/6/2020 (Permalink)

Air scrubbers, or negative air machine, is a portable air filtration machine. It draws air from the surrounding environment and passes through a series of filters. These filters efficiently remove particles from the air to help improve indoor air quality.

Why does SERVPRO® use Air Scrubbers?

The goal of every restoration job is to safely and efficiently return the indoor environment to preloss condition for the customer.

Any job that involves cleanup of sewage, mold and or fire damage will generate significant amounts of particulates and odoriferous (smelly) gases.  These contaminants are a direct result of the damage itself, as well as the necessary process of treating and cleaning damaged materials. An air scrubber helps prevent these undesirable and potentially harmful particles and gases from remaining in the indoor environment.

Mold Remediation

Mold remediation projects can release large quantities of mold and fungal spores into the air.  These indoor air pollutants can affect the health and comfort of occupants.  Air scrubbers are equipped with multiple pre-filters for removal of visible airborne particles. The final stage filter, HEPA, captures microscopic particles and microbes such as fungal spores. HEPA filters can capture particles as small as 0.3 micros.

If you have odors from sewage, mold, fire or water damage, let one of our professionals remove and remediate odors “Like it never even happened.”

Driving in a Storm Tips

10/6/2020 (Permalink)

Since we are entering into spring showers and severe storm weather season, here is a refresher on driving in the rain!

Did you know nearly half (47%) of all weather-related car accidents — more than 700,000 a year — are due to rain? Read below for our tips on how to drive safely in the rain.


Here are 10 tips for driving in the rain:

Step 1. Exercise caution. Engine oil and grease build-up on roads and highways over time, and when combined with precipitation, you’ve got the equivalent of an automotive Slip ‘N Slide.

Step 2. Slow down. Wet pavement causes tires to lose traction and vehicles become more difficult to handle.

Step 3. Use headlights. Always use headlights in the rain – even if it’s just a sprinkle. Headlights help you see and be seen in wet weather.

Step 4. Keep your windshield wipers in tip-top shape. Summer can wreak havoc on your blades, so get them checked before fall’s showers arrive.

Step 5. Defog your windows. Precipitation can cause your windshield to quickly fog up, so use the front and rear defrosters to maximize visibility.

Step 6. Avoid pooling water. By splashing through puddles you can impair your vision and other drivers’. Additionally, standing water often shields potholes and debris from view and it can reduce the effectiveness of your vehicle’s brakes.

Step 7. If your car begins to hydroplane, do not brake or turn the wheel abruptly as this may cause your vehicle to go into a skid or spin. Take your foot off the gas and keep the wheel straight until your car reclaims traction.

Step 8. Increase your following distance. Slick roads, wet brakes and reduced visibility can lead to collisions. Give other vehicles plenty of room and brake early with reduced force.

Step 9. Don’t use cruise control. It can cause your car to accelerate when hydroplaning and reduces driver attentiveness.

Step 10. Drive in the tracks of the car in front of you. This allows the vehicle ahead to displace any standing water that’s on the road.

By employing these safe driving techniques you can keep yourself and your passengers safe during spring drizzles and downpours. Rainy roads can be dangerous, but if we all slow down and use extra caution, rainy days might actually be a little brighter.

Sink Overflow Damage

10/6/2020 (Permalink)

Overflow Cleaning Procedure:

  1. Mop up as much water as possible from floors, pantries, and cabinets.
  2. Leave cabinets and doors open so that all dampened areas have a chance to dry out. 
  3. To more thoroughly dry out the area, use cross-ventilating electric fans. 
  4. Thoroughly clean all surfaces with antibacterial cleaner.

Sink Overflow Prevention Tips

We can avoid the hassle of a sink overflow by being proactive to keep drain clogs from happening in the first place. Drains are not built to handle everything that winds up in the sink, so grating the drain is the best way to avoid these issues

  • Food - Minimal food should end up in the sink. Throw food scraps into the trash and use a sink strainer to catch food particles that end up in the sink. Coffee grounds, pasta, rice, and fibrous foods are common culprits for clogging drains, so keep them out of the sink as best you can. Use a strainer and empty it regularly to keep the sink clean and clear.  
  • Grease - Hot grease looks clear and fluid like water, but when it cools it becomes gummy. Fatty grease and oil will build up along the sides of plumbing and create stubborn clogs.
  • Hair - Loose hair clogs up a vacuum cleaner hose and it will do the same to your drain. Bathroom sinks are especially susceptible to hair clogs because it’s a place for personal grooming. Use a cover that collects the hair but still lets the water through the drain. This way you can swiftly toss the hair collection into the trash instead of having to fish it out of the drain.

Sink strainers can also catch things you don’t want to get into the drain like expensive rings, fallen eye contacts, and small toys. These sink accessories are typically inexpensive and are found in stores everywhere.

Call SERVPRO of Joliet about your water damage today! 815-436-5735

When Sewer Backups Strike

9/8/2020 (Permalink)

Sewer Damage in basement Sewage Damage in basement

The sewer system fails which causes backups into homes and businesses. This unfortunately is a reality and occurs often. SERVPRO of Joliet has the training and equipment required to safely mitigate, clean and repair sewage damaged basements.

Sewage water is classified as category 3 water which means there are potential health effects to it and should always be cleaned by a professional cleaning company. If not done properly the secondary effects could be dangerous mold and health effects for the occupants.

Odor is another big issue with sewer backups and without the problem equipment could cause a serious disruption to your home or business. Cleanup is the first step but address the air quality is also a function of a proper remediation.

SERVPRO of Joliet is a full service specialty cleaning company with the capability to remediate any size sewage backup.

Commercial Fires

9/8/2020 (Permalink)

Before and after cleaning of wall Before and After Picture showing cleaning

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. Here you can see the amount of soot which gathered in the lobby of this apartment high rise after it suffered an apartment fire. Ironically, the actual fire was contained to a single unit but secondary damage to the building was extensive. If this is the damage in the lobby you can image what the adjacent hallways looked like.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO of Joliet has certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO of Joliet is the leader in smoke, fire and water cleanup and restoration.

SERVPRO of Joliet Does It All

9/8/2020 (Permalink)

Building Framing Home brought down to just framing and rebuilt from there.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Joliet can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Joliet can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Joliet can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

We are the area leader in smoke, fire and water clean up and restoration. We can handle any size disaster. Call us 24 hours a day, 7 days per week at (815) 436-5735. 

4 Things to Do to Prevent Further Damage During a Power Outage

8/26/2020 (Permalink)

Power Outage Sign Storms often come with power outages.

Power outages are not only an inconvenience; they can also end up causing costly damages. At SERVPRO of Joliet, we’ve seen first-hand the kind of property damage that can come as a result of a power outage. Even though it may seem counter-intuitive to think that a power outage itself can cause damage, the truth is that it can start a chain of events that becomes gradually more destructive. 

To help protect yourself against the compounding damage that can come in the wake of a power outage, take these five steps. 

#1: Exercise extreme caution when using candles, stoves, and generators. 

It’s not uncommon to have a stash of long-burning candles tucked away for just such an emergency as a power outage. The use of candles isn’t itself necessarily dangerous; however, unattended, lit candles can quickly start a structure fire, potentially causing thousands in damage. 

A good rule-of-thumb to keep in mind during a power outage is never to use a gas stove to stay warm. As tempting as it may be, gas stove emissions contain carbon monoxide, which can accumulate in the air and cause serious personal harm—even death. 

When it comes to the use of gas-powered generators, always be sure that they’re operated in a well-ventilated area, ideally near a window or exhaust fan. For the same reason using a gas stove to keep warm is a bad idea, generator emissions can also be very harmful. 

Also, never use a charcoal grill as a means of producing warmth indoors. The smoke from burning charcoal can be incredibly dangerous to inhale.

#2: Defend against food spoilage by using ice coolers to preserve existing food.

If the power is going to be out for an extended period of time, then you’re going to need a strategy for preserving your refrigerated food.

While a typical freezer can be expected to stay cool for about 48 hours, the rest of the fridge is going to succumb to higher temperatures by about the 4-hour mark. For this reason, it might make sense to fill a cooler full of ice and preserve whatever refrigerated foods you can. 

Also, try not to open freezer or refrigerator doors more than is absolutely necessary, to conserve the cool. 

#3: Deactivate and unplug appliances. 

This especially applies to older appliances that may not have modern surge protection built into them. 

When the power comes back on after a power outage, it’s possible that the sudden surge of electricity could cause damage to whatever is plugged in. After a power outage has taken place, walk through each room and check to ensure that appliances are in the ‘off’ position and/or unplugged from the wall. 

[Tip: If you live in an area where power outages are especially common, it might be worth investing in a 12-volt battery and inverter combination. Most auto parts stores carry power inverters that can turn 12-volt DC power into 120-volt AC power for supplemental use by critical appliances.]

#4: Stay tuned in to local news outlets or radio transmissions for updates.  

During a prolonged power outage, staying current on developments is critical to mitigating damage. Keep yourself apprised of the power outage status by opting into SMS text alerts from your local utility provider. 

While it is possible for power outages to affect cellular transmission towers, this is very rare, which means you’re likely to still have a cell phone connection during an outage. Use your phone to stay abreast of what’s going on around you. 

Identify the Causes Behind Your Flooded Basement

8/11/2020 (Permalink)

Rain water flowing from metal downspout during a flood. Make sure downspouts are extended to at least three feet away from your house to avoid flooding

When water starts filling your basement, it can be hard to find the source of the problem. Without a proper solution, the flooding can cause major damage to your home and require water damage repair services. Knowing the various causes behind a flooded basement can help you prevent future incidents.

Common Causes of Flooding

The source of the problem can stem from several different places, including:

  • Downspouts
  • Gutters
  • Slanted pavement
  • Sloped landscapes

You can conduct your own home inspection to find the cause of the flooded basement. Regular gutter and downspout checks can prevent debris from accumulating and causing backups. It is also advised that you regularly inspect the perimeter of your home to determine whether the paving has settled in a way that is filtering water back into your home. Keeping a watchful eye over your property will curb future problems. Sewage Backups and

Flooding
Sometimes the problem is not visible on the surface. Sewer systems can also cause backing up, especially if your home has a combined system. This type of system handles both water run-off and sewage. During a heavy rainstorm, the system can become overwhelmed and send water pouring back into the home. Older homes have the additional issue of being connected to the system in your Joliet, IL. If run-off or sewage water floods the system, then you might experience severe back-ups. If the system is the cause of the flooding, then a professional repair service is the best source of assistance. Identifying the Cause of Water Build-up
There is no one cause of a flooded basement. Though it can be difficult to identify the source of the problem, you can be proactive by regularly inspecting your home for potential problems. If your home has recently been flooded, then you are advised to seek out a professional service to repair the damage. This is the best way to restore your home to its former state.

The Drawbacks of DIY Testing for Mold

7/25/2020 (Permalink)

The Microbial test kit isolated on white background Home test kits are notorious for providing false positive readings

The Drawbacks of DIY Testing for Mold

If you suspect your home in New Lenox, IL, has mold, it's important to verify that suspicion with certainty. While it is possible to buy mold testing kits from a home goods or hardware store, this isn't always the best option. Home test kits are notorious for providing false positive readings. This happens because most homes contain enough mold spores in the air to trigger a positive reading even though the level of mold is nothing to be concerned about. It's only when mold forms into colonies, usually as the result of excess moisture in a home, that the fungus becomes a problem.

Limitations of a Mold Kit

In most cases, a DIY mold kit provides very little information to the homeowner. Its limitations include the following important areas:

  • It doesn't inform you what type of mold is present
  • It rarely tells you how serious the mold problem is
  • It doesn't advise you on the next step to take

Professional mold testing is administered and interpreted by a trained environmental hygienist. This technician can verify with accuracy if you have a serious mold problem. The technician in consultation with a mold remediation company can develop a plan of action to rid your home of mold.

Benefits of Quality Mold Cleanup
High-quality mold testing is just one area where a mold mitigation company uses its expertise to help homeowners affected by mold. An experienced company understands the best practices to treat a mold infestation. Technicians will use equipment such as air filtration devices, HEPA vacuums, and negative air pressure barriers to contain and remove the fungus. Since a water problem is often a precursor to mold growth, they will also locate, fix, and eliminate any sources of excess water in the home. A quality cleanup will remove the unsightly blotches on walls and the musty odors associated with a mold problem. It will restore your home "Like it never even happened."

Common Water Issues for Businesses

7/14/2020 (Permalink)

Common Water Issues for Businesses

For a commercial property owner in Joliet, IL, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action. Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

Understand Your Commercial Insurance Rates

7/5/2020 (Permalink)

Afro american businessman signing partnership agreement concept It's important to understand what factors are involved in determining your commercial insurance rates before a disaster strikes

Damages from a fire can be devastating to your commercial property in Crest Hill, IL. A fire damage assessment is critical in getting your business up and running again. It's also important to understand what factors are involved in determining your commercial insurance rates before a disaster strikes.

How Are Insurance Costs Determined?

There are a few considerations involved in deciding your insurance costs.

Type of business - If your business has a high risk of being unsuccessful, your insurance rate will be higher than for a business with lower risks.
Location - If your property is located in a high crime area, your rates may be high. In addition, if your business is near a large body of water or in an area prone to natural disasters, this will increase your insurance costs.
Revenue - The money that your business brings in each year impacts your insurance premiums.
Length of time - The longer you've been in business, and your business is successful, the lower your commercial insurance rates will be.
Building construction - Buildings that are constructed with materials that are potentially combustible can expect higher premiums than those made with fire-resistant materials.

If you are considering adding to your existing building, talk with your insurance agent before you begin the remodeling project. Any additions or changes may affect your fire rating. Make sure to use walls and flooring that reduce the risk of fire damage.

What Factors Should You Consider When Choosing a Location?
Check how far the closest fire hydrant is located to your potential property. Determine how far away the fire station is situated as well. Other important considerations that reduce your insurance premiums include the installation of fire alarms and sprinkler systems. A good security system will also reduce your insurance rates.
Speak with your insurance agent about the circumstances involved in determining your commercial insurance rates. It will help you keep costs down.

The Role of the IICRC in the Restoration Field

6/10/2020 (Permalink)

Audience in the lecture hall. Right top of the picture IICRC logo The IICRC plays a major role in the restoration industry

The Institute of Inspection Cleaning and Restoration Certification plays a major role in the restoration industry. While this agency does not have the power to create mandatory regulations, the IICRC and its guidelines influence much of the work that is done for addressing water damage, mold containment, and cleaning of materials. The organization was founded in 1972. Since then it has worked to improve the voluntary standards of the cleaning and restoration industry to benefit consumers and cleaning franchises. These standards have been developed over time with the input of professionals. A mitigation certificate is awarded to technicians who take classes to learn more about specific techniques and standards.

The Role of Training

A quality disaster mitigation company in  Romeoville, IL, must keep up with the evolving standards of cleaning and restoration. The SERVPRO company runs an approved IICRC training school. It operates year-round classes in the following categories:

  • Water restoration
  • Fire restoration
  • Upholstery cleaning
  • Carpet cleaning
  • Applied structural drying

Trained technicians perform work to the highest standards in the industry. This not only ensures the work is completed at a high-level, but it also provides benefits in the areas of safety. Much attention is paid to the use of the best cleaning methods and materials for a variety of situations.

The Importance of Learning
The IICRC promotes an ongoing learning process, and the SERVPRO organization embraces continued education for its workers and franchises. Each new franchise can take a 15-day course at a corporate training facility that covers such topics as mold mitigation and carpet and upholstery cleaning. Technicians also have access to self-paced learning that involves videos and testing. As a leader in education, SERVPRO also holds classes for insurance agents, insurance adjusters, and real estate professionals. The programs are designed to provide more information on how disaster mitigation works in all of its forms. Classes can be taken for credit or non-credit.

Will Your Insurance Rates Increase After Filing a Claim?

6/4/2020 (Permalink)

A businessman pressing an Insurance Claim button on a transparent screen. Insurance claims are part of your agreement with your provider

An insurance claim can help you pay for the cost of cleanup and restoration services after a home flood or similar disaster. Yet you may have also heard that filing a claim can cause your insurance rates to increase. Read on for more information.

What Are Insurance Claims?

Insurance claims are part of your agreement with your provider. In exchange for a regular fee, also called a premium, the insurer will cover the expenses that result from:

  • Damage
  • Loss
  • An emergency

What Can Cause Your Rates To Increase?
Some factors that affect your insurance rates are beyond your control. For instance, if you live in an area that is prone to floods and hurricanes, you may have to pay higher premiums than those who live in drier climates do.
When you file your insurance claim, the provider will also determine the cause of the damage. If the disaster was ultimately your fault, your rates will likely increase.
Certain losses, such as water damage, are often red flags to insurers. Even if you did not cause the harm, your rate could still go up by 20 to 40 percent. Depending on your provider, the increase could stay in effect for years.

When Should You File a Claim?
You should avoid filing too many water claims. That’s because insurers will look at how many claims you file. If you file numerous claims in a short amount of time, the insurance provider could hike your premiums or cancel your policy completely.
Since making a claim can increase your rates even if the damage was not your fault, you may want to pay for minor floods or leaks on your own. Save the insurance claims for major water disasters.
An insurance claim may greatly reduce your out-of-pocket costs following a home disaster. Yet your premiums could also increase, especially if the flood was your fault. For more information, contact your specific insurance provider in New Lenox, IL.

Cleaning Electronics After a Fire

6/4/2020 (Permalink)

ic or chip in circuit board fire burn The team can save electronics even when there is extensive damage

The thought of a fire raging through your home is enough to cause nightmares. You never hope this disaster occurs. You may think of the scorching flames as being the biggest concern you'll face. Indeed, the fire itself can devastate your home. While the fire cleanup may be extensive, you also have to think about what the smoke can do to your electronics. Fortunately, a professional smoke cleanup company has the skills to restore your items.

What You Should Do About Damaged Electronics

If you're like most people, you rely on electronics every day for entertainment, work, and other conveniences. You may find it difficult to manage without your televisions, computers, stereo system and other belongings. If there is a fire in your home, you'll probably face smoke damage as well. To reduce the risk of losing your electronics, the following steps will help:

  • Unplug all electronics.
  • Carefully wipe off all electronics with a damp cloth.
  • Do not attempt to move badly burned or damaged materials.

Why Call the Pros
When there is extensive damage to your electronics, more advanced cleaning will be necessary. Professional technicians in Joliet, IL, have experience in fire cleanup and electronics restoration. The team will have the necessary skills and tools to thoroughly clean all items. Technicians will use proven techniques to safely restore your electronics.

What the Pros Will Do
Technicians will begin by evaluating the extent of the damage. There will likely be soot and ash over the electronics. Many items may also be wet from the water that firefighters used to put out the fire. The cleanup company will clean off the smoke damage with safe chemicals. Technicians will also dry the outside and inside of each electronic device. The team can save electronics even when there is extensive damage.
For all your fire cleanup needs, make sure you call a professional company. You don't want to lose your electronics. Luckily, the pros can salvage most items.

Smoke Webs

6/1/2020 (Permalink)

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

The picture is from a fire damage that our large loss division assisted with out of state. The building had 35,000 square feet that was affected, it took our team a few weeks to completely clean the facility. 

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Call SERVPRO of Aurora (630) 862-3930

Is Your Business Covered for Water Damage?

5/11/2020 (Permalink)

Broken water pipe in a building Commercial water damage in Romeoville, IL

Water damage to your Romeoville, IL, property means much more than potentially costly repairs. It can also mean loss of vital equipment, materials, and other belongs, as well as extensive downtime while water and mold remediation and restoration professionals get your business back to normal. Even if it might seem that facing water damage is a rare risk your business faces, ensuring your business insurance include water damage can save big headaches and bills if the “what-if” happens.

Damage Sources

When it comes to the reasons for water issues, there are three main culprits:

Broken Pipes: A frozen pipe can crack and burst, dumping massive amounts of water into a business. Even if there is no visible damage, the right conditions can result in an unexpected pipe break.
Slow Leaks: Usually plumbing or equipment related, gradual leaks can lead to big problems. Sometimes the leaks are hidden, such as if from underground or behind-the-wall plumping, but some leaks can be detected. Not regularly maintaining and inspect HVAC systems, fire sprinklers, toilets, and faucets may turn a slow leak into extensive mold and water damage.
Nature: Heavy rainfall and melting snow can wreak havoc on a property, especially if there are existing foundation issues.

Policy Coverage
The water damage covered by a policy is not always standard. While most allow claims for a pipe burst, damage that could have been prevented is often not covered. In areas prone to natural flooding, an additional policy is required to cover flooding damage. Working with your insurer and understanding the policy is vital to better prepare for the water cleanup process and what it will cost. If a business uses equipment that relies on water, there are often riders or endorsements to increase water damage coverage.
When it comes to water damage, any coverage is better than no coverage. Although not all the repairs may be covered, a little help can still make a big difference in unexpected expenses.

The Steps of Mold Remediation

5/11/2020 (Permalink)

Technician holding a door, the door has plastic covers. Concept mold containment Mold remediation in Crest Hill, IL

The Steps of Mold Remediation

Black mold, or any mold, can easily become an issue on your Crest Hill, IL, property. It only takes a few widely available things to establish a colony:

  • A single airborne spore
  • A bit of moisture
  • Some air for the spore

Most types of mold prefer warmth but thrive in cold environments anyway. Unfortunately, a lot of mold issues start in out of the way areas, such as dark basement corners, in the attic, or behind the drywall. Once you notice the problem, it's time to contact mold cleanup and remediation professionals.

Containment
The first step professionals take when preparing for mold cleanup is establishing containment. This may be as simple as closing the doors between affected and non-affected areas, but it could also involve putting up plastic barriers and wearing personal protective equipment.

Personal Protection
This protective equipment, or PPE, often includes a specialized jumpsuit, gloves, and boots. The purpose of wearing this gear is to protect the technicians and also prevent tracking spores from the containment area through the rest of the property.

Tear Out
As mold spreads and feeds, it does a lot of damage to the structural elements of your home. When cleaning up black mold, technicians will tear out drywall and other materials to prevent further spread and then replace those materials. This step may also include making repairs to dripping faucets or leaky plumbing.

Cleaning and Disinfection
Once the bulk of mold-affected materials have been removed, technicians use specialized cleaners and disinfectants to remove the last vestiges of infection. Although new mold can be reintroduced to the property, technicians do their best to prevent new growth.

Drying of Wet Materials
One of the most important steps to preventing future outbreaks is containing moisture and bringing humidity levels down. Without moisture, new mold spores can't develop into colonies. After professionals have finished, you can takeover mold remediation by regularly inspecting your property for moisture, leaks, and areas of mold. Provide plenty of ventilation and keep your property dry.

Mold Spreads Faster Than You Think

5/4/2020 (Permalink)

Mold growth. The water damage started the situation. It needs to be repaired immediately, and the possibility of fungus should be seriously considered.

Building owners in Joliet, IL, wince at the thought of water damage. Those stains and soggy floors are a sign of more than needed reconstruction. They are also an awareness that mold could begin developing within the space, attacking the structure and causing major hazards. Those little spores are reproducing swiftly, ready to take over the premises. As a proprietor, then, cleanup should become a top priority, working right away with professionals to understand the depth of the issue.

1. Mold Is Already Present
Something to remember is that fungus exists everywhere. Those little tiny spores are so small you don't even realize that they are all around, moving into the rooms through your clothing, shoes, and bags. They blow in through windows and doors, and the air handler even brings them in from outside. While harmless on their own, should water mix with them mold growth can begin. At that point, it becomes just a matter of time.

2. Mold Advances in Days
Your water damage became the catalyst for microbes to breed, seeping into porous materials and making themselves cozy. That means getting into walls, within carpets, and on any other organic substances. Within 24 to 48 hours, contamination begins, and it won't stop until the active growth is removed and the moisture is eliminated. For that reason, there is no wait time. As they multiply, they eat away, attacking the building.

3. Mold Can Move Through Rooms
Remember that it's not isolated to the bathroom wall or under the sink. It can carry to other sections simply through the air conditioner and people's movements. The count continues to increase, and mold prevention becomes key. A mold remediation company in Joliet, IL, can detect the level of infestation and develop a plan for sanitizing and restoring. Cut off the air supply and establish a tightly sealed barrier.


The water damage started the situation. It needs to be repaired immediately, and the possibility of fungus should be seriously considered.

The 5 Clear Advantages of an ERP

5/1/2020 (Permalink)

SERVPRO Logo. The emergency profile is a simple way to prepare for a disaster. It puts organization and clarity into a chaotic time.

You never know when a major challenge to your company in Joliet, IL, will strike, but that doesn't mean you can't prepare for it now. An Emergency Ready Profile puts all of your planning together and makes it easy to access when a disaster happens. The emergency profile is easy to compile and costs little or nothing to get it started.

It's your insurance policy against a flood or other forms of water damage. It provides a number of advantages that give you a road map through a difficult time.

1. It's Concise. The last thing you need is to go through a confusing mix of documents to find priority contact information. Having it all in one place, without irrelevant information, quickens your response.

2. It Is Low Cost. The emergency profile begins with a no-cost assessment of your facility by SERVPRO technicians. Professionals look over your company with an eye toward mitigating a water or fire disaster.

3. It Provides Vital Information. The document will contain information on how to get back into your building safely after a flood or other disruptive events. It will also direct a water remediation team or your employees to shut-off valves for water, electrical and other utilities.

4. It Provides Peace of Mind. Just knowing you have done the work ahead of time to make your company stronger is a good feeling. Also knowing that help is nearby and available 24/7 365 days a year by calling in a mitigation franchise builds confidence.

5. It Is on Your Phone. The ERP app enables you to put all of this information on your phone or mobile device, making it accessible to you and key personnel even during a power outage. You can always share this vital information with emergency personnel.


The emergency profile is a simple way to prepare for a disaster. It puts organization and clarity into a chaotic time.

A Fierce Winter Storm Can Shred a Roof and Ruin Your Home

4/29/2020 (Permalink)

Flash light, sleeping bag, bottled water, first aid, portable radio, matches, medicine, band aids, whistle, blanket. Disaster preparedness supplies

Residents in Joliet, IL, are no strangers to a winter storm. Most will pass with little or no damage, but a severe blizzard can leave an entire region reeling from the impact. Just one example, the 1993 “Storm of the Century,” impacted 40% of the population in the United States, caused 10 million homes to lose power, and killed 208 people.

Be Prepared

With some simple steps, you can be ready for even the nastiest winter storm. The National Weather Service recommends that all homes that may expect winter weather should have

  • Extra batteries for flashlights
  • A portable weather radio (consider also having a hand-cranked one)
  • Emergency no-cook rations and clean water
  • Extra pet food
  • Diapers and baby formula
  • Emergency heat

Be Extra Careful With Emergency Heat and Generators
There are many options for providing heat in an emergency. However, it’s very easy to cause accidental fires with portable heaters and candles. Even more insidious, ventless heaters and generators create carbon monoxide, a deadly, odorless gas that kills over 400 people per year. Read the instructions very carefully and always have a carbon monoxide detector installed when using them. Also, never, ever use a portable generator inside.

Heavy Snow Drops Trees and Caves in Roofs
When snow is wet, it clings to trees like sticky syrup. Ice storms also cause build-up on trees. In both cases, it’s normal for a few homes to suffer major roof damage from falling trees and limbs in a major winter storm.
Snow and ice also build up on roofs. Most modern homes in Joliet, IL, are designed to withstand normal snowfalls, but for roofs without steep pitches, it’s still recommended to remove excess snow to reduce the stress. A roof rake is the simplest way to do this, but you should never attempt to use one while on a ladder or climb onto the roof itself.
If your roof has been damaged, you’ll need a local storm damage restoration company to tarp over the exposed areas as soon as possible. They can then begin the repair process and fix internal water damage as well.

3 Reasons to Use Board-Up or Tarp Services After a Fire

4/19/2020 (Permalink)

Windows and doors boarded up of a commercial building Commercial building board up in New Lenox, IL

3 Reasons to Use Board-Up or Tarp Services After a Fire

A large fire in your New Lenox, IL, building can cause damage in a variety of ways. One issue that you might have is missing areas in the roof. If this is the case, you should consider having your roof boarded up or covered in tarp during the fire cleanup and restoration process. The following are some reasons that this is beneficial.

1. Prevent Further Damage From Bad Weather and Debris
Depending on the severity of the fire and the extent of the damage, it might take a while for fire cleanup to be completed. During this period, you don’t want anything to cause further damage as this can cost you precious time as well as money. Rain can cause water damage, and wind can carry debris into the building. Keeping your roof covered will help prevent this.

2. Keep Out Animals
Along with debris, you might find that some furry creatures have found their way inside the building if it is not properly covered. This can cause a variety of problems, so it is best to cover any open spaces to keep any rodents, birds or larger animals out of the property until roof repair is finished.

3. Reduce the Chances of a Break-In
Unfortunately, many people might see your damaged building as an easy target for theft or vandalism. Your building likely has a variety of valuable property inside that would be costly to replace. If there are areas of the building missing, it can be easy for others to take advantage of the situation. Using board-up or tarp services will help deter this, as it will be more difficult to get inside.
Along with fire cleanup and repairs, a fire damage restoration company can perform services to cover up any missing parts of the building. This will help keep your property safe during the process and can help reduce the amount of time and effort it takes to return your building to its previous condition.

Kitchen Fires

4/14/2020 (Permalink)

Chef cooking with flames While the kitchen is the heart of the home, it is also the most likely place for fires to begin.

Kitchen Fires: Four Risk Factors

While every home should have a smoke detector in the kitchen, there are several other tips for keeping your home and yourself safe when cooking. From rolling up your sleeves and tying back your hair to keeping flammable materials, like paper towel and dish towels, away from the stove, cooking safety is essential when it comes to fire prevention. However, many homeowners can be complacent about the following four risk factors.

1. Appliances  Fire Damage is devastating, but the fact that so many fires are caused by faulty or mishandled appliances is shocking. Appliances, if not maintained, are a leading cause of home fires. Be sure to service all your appliances properly. Additionally, unplug small countertop appliances as they draw electricity even when not in use, which can lead to overheating.

2. Too Much Oil or Grease One of the most overlooked cooking tips is to use less oil and grease. In cooking, a little goes a long way when it comes to these two substances. Using too much of either can lead to grease fires which, if left unattended, can get out of hand quickly. It is important to remember not to throw water on a grease fire because it will only splash the pan and cause the fire to spread, instead use salt or baking soda. 

3. Spills Another common cause of many kitchen fires is a dirty stove or oven. Always wipe up spills immediately and clean cooktops after use. Leftover grease, oil or food can ignite on the burner, causing a fire. This is another reason why it is essential to keep an eye on food as it cooks because these types of fires require a quick response, or they can spread quickly. Unfortunately, while the kitchen is the heart of the home, it is also the most likely place for fires to begin. The above tips offer several suggestions for helping you maintain a safe and fire-free home.

SERVPRO of Joliet (815) - 436-5735

Fires are Preventable

4/14/2020 (Permalink)

Short circuit - burnt cable Make sure all extension cords are in good working condition.

When it comes to your property, certain safety precautions can be taken to help prevent fires. Below are some tips that can help you to prevent a fire.

Electrical and Appliances Safety

  • Replace frayed and old worn electrical cords on appliances. Also make sure all extension cords are in good working condition and do not run cords under rugs or furniture.
  • If an appliance has a three prong plug, use it only in a three slot outlet. Never force it into a two slot outlet or extension cord.
  • Immediately shut off light switches that are hot to the touch and lights that flicker and have replaced by a trained professional.

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check for damage or obstructions monthly.
  • Always use a fireplace screen heavy enough to stop a burning log from rolling out and big enough to cover the entire opening of the fireplace to catch flying embers.
  • Make sure that the fire is completely out before leaving your home or going to bed.

For more fire safety tips, visit ready.org and if a fire should occur call SERVPRO of Joliet at 815-436-5735 and our trained professionals will make it "Like it never even happened."

Prepare Your Building's Exterior for Storm Season

4/7/2020 (Permalink)

Roof with damage. Creating an exterior maintenance plan will not only keep your building maintained during storm season.

It is important to keep your building’s exterior well maintained all year long. A small spot of rust or a tiny crack may appear to be no big deal, but if it isn’t repaired quickly it can turn into a huge problem. During storm season, the risks of damage become that much greater. Setting up a routine exterior maintenance inspection for your building in Joliet, IL is a wise idea.


Develop an Exterior Building Checklist
Designing a checklist for your building inspection will reduce the risk of overlooking an important area. Checklists can vary, depending on the type of building you own, but typical exterior maintenance will include the following items.

Roof inspection - Check for such things as:
Debris clogging the drainage system or evidence of pooling water
Structural damage, including cracks or punctures
Buckled or missing shingles
Discolored or stained surfaces

Exterior walls - Look for cracks, staining, rust, peeling and any structural damage.
Exterior windows - Inspect for broken panes, cracks and leaks.
Gutters - Make sure they are free of debris and have no visible cracks.
Outside lighting - Check to ensure all lights are working and in good repair.
Paved surfaces - Look for raised areas and cracks. Also, remove any trash or debris from the yard.

Create an Automatic Maintenance Work Order
After you have completed the checklist, have your maintenance staff review it to make sure it’s comprehensive. If you have an automated work order system, create an ongoing work order reminder for designated intervals. Depending on the structure of your building and the climate you live in, the inspections could be conducted monthly, semiannually or annually.


Designate the person responsible for conducting the inspections. You can rotate the responsibility to different employees and include the assignments on the checklist.


Creating an exterior maintenance plan will not only keep your building maintained during storm season, but it will also reduce the risk of costly repairs all year long.

3 Things To Know About Black Water

4/3/2020 (Permalink)

Sewage or domestic waste water or municipal waste water that is produced by a community of people. Sewage water counts in the black category

3 Things To Know About Black Water

When you expect a storm in Crest Hill, IL, protecting your company from water damage can be important. But did you know that flood water is classified as black water and can require some extra cleanup steps if your property experiences flooding? Fortunately, a local restoration team can help.

1. Water Is Categorized

It’s important to know that water is often broken into three categories. This is done to help restoration teams know what steps to use when cleaning up after a flood. White water is considered safe for human consumption and is mostly clean, often resulting from a broken faucet or pipe. Greywater is used water that may contain food particles or mild cleaners. Blackwater is any water that may have come in contact with fecal matter.

2. What Counts as Black Water

Any water that have potentially come in contact with sewage material, such as sewage, field runoff, or storm flooding can count in the black category. If this type causes water damage in your place of business it’s best to contact a professional for help as special cleaning and sanitation steps may be required.

3. Who Should Perform the Restoration

If you have damage from flooding it’s highly recommended to contact a local storm damage restoration service to conduct cleaning and repairs as quickly as possible. These professionals are trained in a number of restoration techniques, meaning than not only can they handle flooding, but mold mitigation as well. They will also be able to thoroughly clean and sanitize the affected area to prevent the spread of any bacteria that may have been present in the water.

Understanding what category flood water damage falls into can help you take the necessary steps during cleanup. Contacting a restoration crew is recommended as they have the proper tools to both clean and sanitize the area, making it once again safe for daily operations. If you have any questions, your restoration service can help.

Is Black Mold Cleanup Expensive?

3/25/2020 (Permalink)

Mold growth under carpeting Mold damage in Romeoville, IL

Black mold can grow on nearly every surface imaginable and in almost any region. That means it can be found in some measure even in desert climates. If, however, you live in an area where higher humidity is prevalent, then diligent monitoring is suggested to prevent the need for mold removal procedures in your home. This is especially true if there has been a leak or a broken pipe that leaves residual moisture for black mold to take hold.

Cost of Black Mold Removal

It is difficult to gauge the exact expense of mold cleanup. There are many variables, depending on the severity and extent of the damage in your home, but low estimates are $500 for black mold elimination in small areas or crawlspaces and as high as $30,000 for mold removal throughout a large or widespread structure. Some of the expenses involved may include:

  • Assessment by a qualified mold inspector to determine the extent of the mold growth
  • Air sampling needed to determine if spores are airborne
  • Removal and drying of all wet materials and affected areas
  • Replacement of structural materials such as subfloor, studs, cabinets, drywall or insulation if needed
  • Cleaning, filtering, and dehumidification of the air in the home to minimize spore propagation

When To Get Help

Mold damage is nothing to take lightly, and if the area is large, covers porous surfaces or goes very deep, then mold cleanup is not something you can take care of on your own. Finding a qualified black mold remediation and mold cleanup technician in Romeoville, IL, to properly remove the mold is worth the expense. If you are hoping for some help from your homeowners’ insurance, make sure to check the coverage with your agent before beginning the process.
In the long run, the need to immediately stop the mold growth outweighs any expense required for professional mold removal. Your family’s comfort and safety are worth the financial cost.

Preparedness for Pets

3/9/2020 (Permalink)

Dog lying on the floor on background of family resting at home Include your pet in your evacuation plans and don't leave them behind where they can be lost or injured.

After Hurricane Katrina it was estimated that over 15,500 animals were ultimately rescued. Of the 15,500, only 15-20% were reunited with their owners.

Pets are just as important as any family member to most people so make them part of your preparedness planning. Several things that you can do to make sure they stay safe during an emergency are:

Build a Pet Emergency Kit

  • Food - At least a three day supply in an airtight, waterproof container.
  • Water - At least a three day supply.
  • Medicines and medical records
  • Important documents - such as registration, adoption and vaccination papers.
  • First Aid Kit
  • Collar or harness with ID tag, rabies, tag and leash
  • Crate or pet carrier - Have a sturdy, safe crate or carrier in case you need to evacuate. There should be enough space for the pet to stand, lie down or turn around in.
  • Sanitation - Pet litter and litter box, newspapers, paper towels, plastic trash bags, and antibacterial wipes.
  • Picture of you and your pet together - If you become separated, the photo will help as documentation of ownership and help others to assist you.
  • Familiar items - Not only is this a traumatic time for, but also for your pet. By having some items such as treats, toys and bedding make help alleviate stress on your pet.

Most important of all is to include your pet in your evacuation plans and don't leave them behind where they can be lost or injured. It is very important to have your pet micro chipped. In the event that you do get separated from your pet, it will be much easier for the animal to be traced back to it's owner.

For more information visit ready.gov/animals and remember that SERVPRO of Joliet 815-436-5735 knows that not only are your personal items important to you but so are your family pets. Keep them safe and be prepared!

3 Tips For Avoiding Kitchen Fires

2/18/2020 (Permalink)

Young Man Using Red Fire Extinguisher To Stop Fire Coming From Oven In Kitchen Kitchen fire in New Lenox, IL

3 Tips For Avoiding Kitchen Fires

According to the NFPA, kitchen fires are the leading cause of home fires in New Lenox, IL. It often starts with a damaged cooking appliance or an unattended pot and ends up in expensive fire damage or worse. While you can never be prepared for a disaster of this magnitude, there are things you can do to prevent it.

Here are some safety tips for avoiding cooking fires in your home:

  • Never leave cooking food unattended
  • Wear fitting clothes while cooking
  • Clean the cooking area and remove combustibles

1. Stay in the Kitchen
Leaving cooking food unattended is the most common blunder most fire victims make. When you get distracted, oil or grease overheats and might end up catching fire. However, the situation is still manageable until the flames get to the cabinets and walls. Please turn off the appropriate heat source or leave someone else in charge if you have to leave.

2. Avoid Loose Clothing
Loose clothing is the number one cause of burns in the kitchen. Flowing sleeves can catch fire fast, especially when using all the burners on a stove. Try folding them whenever you get into the kitchen and also don’t forget to tuck in long shirts too. These safety tips will help you avoid nasty burns.3.

Remove Combustibles From the Cooking Area Always keep the cooking area free of any combustibles. That includes wooden cooking sticks, pot holders, and towels as they can easily catch fire.
Additionally, clean the oven regularly to remove any food debris as it can spark a fire in the oven if they burn long enough. It is also advisable to clean grease from the outside of pots to avoid a grease fire.
That said, it is worth noting that a kitchen fire can happen to anyone. That’s why it’s important to keep these tips in mind to avoid expensive damage.

Grievous Blunders to Avoid After a Home Flood

2/11/2020 (Permalink)

Broken pipe Broken pipe in Crest Hill, IL

Common Causes of Flooding

There’s no denying that water damage is a real concern among homeowners in Crest Hill, IL. In the best-case scenario, you might need to replace a row or two of vinyl flooring, but it can also lead to structural damage or worse. However, whatever you do after a flood determines if there will be dire consequences in the short and long term.
Common causes of flooding include:

  • Broken Pipe
  • Heavy downpour
  • Drain backup

Entering a Flooded House

The biggest mistake most people make is entering a flooded house without taking any precautionary measures. There could be a toilet overflow in there, and chances are, you don’t have any protective gear on arrival at the scene. First, wear rubber boots and gloves then cut off the electricity supply at the main switchboard. That mitigates the risk of electric shock and exposure to black water.

Ignoring Minor Leaks

Postponing broken pipe repairs can be the worst blunder you make as a homeowner. Regardless of how small it might seem, any water leak can spiral into a massive mess with time. The idea is to stay on top of all seepage to avoid mold, mildew, dry rot or something worse. Consider installing spill detection devices that sound an alarm when there is unwanted water in home.

Not Knowing Where to Find the Main Water Valve

There are two essential things every homeowner should know – how to find the mains for water and electricity. The last thing you want is to have a plumbing accident, and you don’t know where to turn off the water supply. That is comparable to knowing how to unclog a drain line. Both of these skills can save you from a lot of trouble.
Learning how to handle a broken pipe is the least you can do for your home. It will not only save your stuff from damage, but it will also help to keep your family and pets safe.

Preparing Your Building for Spring

1/28/2020 (Permalink)

Picture of the exterior of a building Commercial building in Romeoville, IL

3 Important Steps to Take Before Spring Arrives

Springtime flooding can wreak havoc on your Romeoville, IL, business. Fortunately, there are some things you can do to prepare your building for the inclement weather. The following are three important steps to take before spring arrives:

1. Know the Causes

It is important to understand the events that may lead to a spring flood, so you can monitor weather reports and understand the risks. In many areas, spring is a very wet season. The water can oversaturate the ground. When the ground does not absorb all the water, the excess runoff can flood nearby structures. Similarly, as snow begins to melt, the ground is often still frozen. The frozen ground cannot absorb the water, leading to a flood.

2. Make Sure Your Building is Covered

Many insurance policies will cover flooding from plumbing issues, roof leaks, etc. However, it is often necessary to purchase a separate flood policy to cover weather-related water damage. The conditions that cause many springtime floods are unlikely to be covered by a standard policy. Make sure to talk with your insurance agent about purchasing flood coverage early because many policies have a waiting period. This means your insurance may not kick in until a few weeks after you purchase it.

3. Prepare Your Building

Unfortunately, it is impossible to control the weather. However, it is possible to prepare your building for a potential flood. If your building has gutters, make sure they are clean and in good condition. Repair any roof leaks before heavy rains begin. Keep exposed pipes insulated until temperatures are consistently above freezing to prevent damage from a frozen pipe. If your building has a sump pump, make sure it is operable.
Preparation is key to preparing your business for springtime flooding. However, even the most well-prepared businesses can suffer water damage. If you need help restoring your building after a spring flood, a certified restoration company has the tools and experience to get your business back to preloss condition quickly.

Answering a Few Questions About Mold and Remediation

1/23/2020 (Permalink)

Specialist using protective gear while removing mold Mold remediation in Joliet, IL

If you are interested in protecting your commercial property from every conceivable threat, then you need to think of mold, even in Joliet, IL. However, to protect against mold growth, it is necessary to understand the fungus and the remediation process.

What is Mold?

Mold, quite simply, is a fungus. However, what most people imagine when thinking of this fungus is actually a collection of mold spores. It is necessary to understand that spores exist everywhere, and it is nearly impossible to eliminate the presence of these spores even indoors.

What Contributes to Mold Growth?

Moisture is the main contributor to mold development. Therefore, it is necessary to control moisture levels in your property to reduce the risk of a mold infestation. If you ensure that the facility is adequately ventilated and that humidity levels never reach levels of more than 50%, then you are doing more than many other commercial property owners.

Is Special Equipment Required for Mold Removal?

Due to certain risks to the lungs, it is necessary to wear protective clothing during mold removal. Depending on the severity of the infestation, a respirator may be required to protect your lungs and respiratory system from mold spores. In certain situations, it may even be recommended to wear full protective suits, gloves, and goggles.

Should You Hire a Remediation Specialist?

For severe infestations, it is recommended that you hire a remediation specialist in Joliet, IL. However, even small mold problems may require the expertise of licensed and certified professionals. A lot of concern has to do with the specific mold species you are dealing with. Therefore, testing may be required to determine whether the problem is something you can handle on your own.
The goal of prevention is to protect your property and yourself. Now that you understand what mold is and the importance of protective equipment for removal, you can make better decisions if you ever come across mold in your building.

What To Expect After Contacting SERVPRO of Joliet

10/24/2019 (Permalink)

Here is what you can expect during the first several hours after contacting the restoration company.

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO’s fast response will save the agency money and allow your client to have their home back sooner.

5 Tips for Broken Pipes

10/22/2019 (Permalink)

Review Tips for Broken Pipes

Bursting pipes can cause extensive damage in a commercial property. There are several steps you can take to limit the extent of the damage. 1. Call a Plumber Contact a plumber with an emergency work order to fix a broken pipe. If more than one person is on site, one person should make the call while the other shuts off or collects water. 2. Shut Off the Water Shutting off the flow of water to your building can limit the amount of water that can cause damage. Notify all occupants that the water is turned off. 2. Collect Water in Containers Collect as much water from bursting pipes as possible in any containers you have on hand. Once again, if more than one person is present, you should cycle out containers as each becomes full. These containers will be heavy, and a sturdy cart may help prevent strain or injury. 3. Fix Broken Pipes A plumber should resolve the source of the leak before you can start removing water and restoring the area. Continue to try to mitigate the damage until help arrives. 4. Eliminate All Standing Water Use any method available such as buckets, mops, towels, or a wet vacuum to start getting rid of standing water. You may want to call commercial damage restoration professionals with specialized equipment to pump out water. Water from a burst pipe is clean Category One water. If water leaks through building materials to another floor, it becomes contaminated Category Two water. 5. Dry the Affected Area Prevent mold or other secondary damage by completely drying the area affected by the leak. Use a dehumidifier to draw moisture out of porous or semi-porous building materials and contents. Follow these steps to deal with bursting pipes and water damage. A plumber can help stop the leak, and restoration experts can help prevent further damage.

How Technology Impacts Water Damage Restoration

10/16/2019 (Permalink)

Like everything in life, things change and processes get redeveloped to make things quicker, more efficient and with the end result in mind. This blog is going to talk about the various technologies that are used in water damage cleanup.

One such technology that is relatively new to the restoration industry is the use of drones to determine where water damage resides. Drones can find water damage in areas where it is deemed unsafe to roam into. With this access, the drone can also take pictures from angles that are not possible by a crew member and helps the insurance company to value out and determine what areas can be removed and what areas can be dried and or salvaged.

Another technological innovation within restoration is thermal imaging. This along with moisture readings can help to ensure that the structure can maintain a strong integrity after a water loss and keep the materials in line with the environmental conditions surrounding the material. 

In the event of water damage in the Joliet, Crest Hill, Romeoville area, you can call your local SERVPRO experts at (815) 436-5735.

Protective Containment

10/15/2019 (Permalink)

Actual job containment

With mold remediation, there are a few things that have to be done but one of the most important things is called containment.  Our technicians make a sealed off section with plastic around the area to be remediated in order to prevent mold spores from traveling to other places.  In this sealed off area the demolition and the removing of affected material begins. During the demo, mold spores will be in the air so an air scrubber is run during and after the whole process to ensure that no renegade mold spores survive.  Any affected materials are put in a sealed bag to be removed and disposed of and technicians have to be vacuumed to be sure no mold spores exit containment with them.  After the job is done, containment is broken down and disposed of properly. SERVPRO of Joliet guarantees our work so sticking to these steps helps us do the job right!

Tools for Water Detection

9/2/2019 (Permalink)

SERVPRO of Joliet knows the right tools for the job are important and understanding how to use them to dry a structure and property effectively is even more crucial.  The right tool is vital for timely mitigation and to help get the business up and running again.  

Water can damage in two ways - absorption through direct contact and absorption of moisture from the air.  SERVPRO of Joliet must understand how to alter humidity and temperature levels to produce an environment favorable for drying.

Our technicians have to locate the areas affected by water and to what extent moisture has been absorbed.  To do this they can use:

Moisture Sensors - detect moisture in carpets, baseboards and walls
Moisture Meters - determines actual moisture content of materials
Thermohygrometers - measure temperature and relative humidity which helps calculate specific humidity, dew point and vapor pressure.

All these tools help us start the process of making it "Like it never even happened."

(815) 436-5735

Get an Idea of the Areas We Serve

9/2/2019 (Permalink)

Our SERVPRO of Joliet Team

With the name “SERVPRO of Joliet,” you might think we only serve Joliet…BUT that is NOT the case.

Our team is able to go far and wide to help you recover from water, fire, mold and biohazard damage.

Let us paint a picture of our service area:

We cover not only Joliet but also Crest Hill, Romeoville, Rockdale and New Lenox.

If you’re in a different location and need help, but you’re unsure if we can serve you, give our office a call at (815) 436-5735 to find out. If we can’t help you, we will gladly refer you to a different, local SERVPRO franchise that can!

SERVPRO franchises are all locally owned and staffed, but have the backing of that strong, national, corporate brand. When disaster strikes, SERVPRO is ready to make it “Like it never even happened.”

Storm Power Outages

8/30/2019 (Permalink)

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

IICRC Certification: What It Is and Why It Matters for Your Restoration

7/16/2019 (Permalink)

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job. 1. Proven Knowledge In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor. 2. Required Training The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry. 3. Continuous Renewals Becoming a certified disaster restoration specialist in the Joliet area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday. The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification.

Sump Pumps

7/15/2019 (Permalink)

If you have a sump pump, most the time you don't realize how important it is until it stops working.  Power outages, failure and a sump pump that cannot handle the capacity are common problems.  Another is knowing how old is your sump pump?? Avoid potential problems by doing routine inspections or replacing your old sump pump. Usually sump pumps should be replaced every 5 years or according to manufacturers guidelines and each year the sump, switch and float should be inspected as well.  Pay attention to how often the sump pump is running and if it runs regularly or there is a higher water table, consider a sump pump with higher horsepower.  

Another way to increase the pump's efficiency and prolong life is to clean your sump pit, remove any dirt, sand, gravel and other debris routinely. Ensure that the discharge line opening is free of obstructions so that water can be pumped through the line and out of your basement or crawlspace and also be aware in the winter the discharge line may freeze bringing the water back into your house.  Regular checks can make sure you don't ever get surprised by your sump pump!

SERVPRO of Joliet - (815) 436-5735

Black Water Facts

7/15/2019 (Permalink)

1. It Can Contain Dangerous Chemicals Environmental experts often call contaminated water that stems from flooding Category 3, or “black water.” This means the water did not come from a sterile source and may contain a variety of hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in a flood damage and cleanup service is the safest way to have it removed. 2. It May Make You Sick Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water completely and wait for professional cleanup services to arrive. 3. Acting Quickly Can Be Essential Because contaminated water can become more dangerous the longer it sits, it is a good idea to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold.

The Science of Deodorization

7/15/2019 (Permalink)

When you’re dealing with a bad smell in your home or office, it can be downright distracting.

And depending on what’s caused the smell, it might be really tough to get rid of it. If the odor was caused by a fire and/or smoke damage, for example, the scent can linger for months, if not years.

If this is something affecting your home or business, you might be tempted to spray an air freshener and try to forget about it, but we have some bad news: you won’t be able to forget. The air freshener won’t make the smell go away.

The good news is, team SERVPRO of Joliet has the equipment and scientific know how to eradicate those bad odors. And we mean ERADICATE them. We don’t try to cover up the smell with perfumes, we use scientifically proven methods to get rid of them.

Here’s a few of the odors we can deal with:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

And we deal with those using a few different methods. One is by using a piece of equipment called an “ozone generator.”

An ozone generator works by pumping ozone into the affected area. Ozone is a gas that’s made up of three particles of oxygen. (Ozone is different from the “oxygen” or O2 humans need to breathe, which is made up of two oxygen particles). When the ozone comes into contact with the particles making the bad odors, whether they be smoke, bacteria, etc., the ozone will literally change the chemical makeup of those particles through oxidization. Changing the odor-causing particles’ chemical makeup destroys the smell. After use, the ozone then turns into O2, which we’re eventually able to breathe.

Another method our technicians use to destroy stinky smells is thermal fogging.

Through this method, a deodorizer is put through a machine that turns it into a fine fog. That deodorizer fog can then get into every nook and cranny of the affected area, even the smallest, most porous spaces. The fog is even able to reach under floors, into ceilings and behind walls. The fog is then able to alter the particles causing the bad odors and destroy them.

SERVPRO of Joliet - Construction Services

6/12/2019 (Permalink)

Rebuilding after a disaster.

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO has been known for their ability to respond to a disaster and fix your home to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of Joliet can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Joliet can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Move Out
  • Painting
  • Plumbing
  • Roofing Services

Commercial Facilities that SERVPRO of Joliet Can Service

6/6/2019 (Permalink)

SERVPRO of Joliet has serviced many different homes and facilities this year. We have done cleaning, flood cleanup and fire damage restoration for everything from Senior Living Facilities, to Campgrounds and everything else in between. 

Some examples of different structures and buildings we can clean and perform emergency cleaning procedures include:

  • Healthcare Facilities (Hospitals, Urgent Cares, Doctor Offices, Dental Offices, etc.)
  • Retail Centers and Strip Malls
  • Restaurants and Banquet Halls
  • Schools 
  • Hospitality Facilities (Hotels, Motels, Airbnbs)

Any facility that has a roof and structure we can clean and we aim to be the best restoration experience you will have. We work hard, so that you don't have to. 

If you find that you experience a flood, fire and or bio-hazard situation, call SERVPRO of Joliet at (815) 436-5735 and we will aim to make the situation within your home or business look "Like it never even happened." 

Do's & Don't After a Fire

6/5/2019 (Permalink)

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Joliet.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

SERVPRO of Joliet - Document Drying

6/4/2019 (Permalink)

Wet Documents

SERVPRO of Joliet offers a variety of services from water/fire damage restoration, mold mitigation, and commercial/residential cleaning services. But did you know that we also provide Document Drying and Restoration for our commercial clients?

Damage from a water or fire event is not limited to the building and furniture. Sometimes files such as patient records, invoices, and legal documents are impacted by water, smoke, and soot contact. SERVPRO’s document drying process is designed to stabilize damaged documents and prevent further damage quickly. The treatment facility is secured, the chain of custody follows HIPAA guidelines, and our Drying Chamber personnel is Master HIPAA certified allowing them to handle protected health information (PHI).

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

SERVPRO document services also include digitization services that reduce the need for large filing rooms and help make data access more accessible for businesses. Certified destruction services allow for sensitive information to be appropriately disposed of and provide peace of mind to businesses and their clients.

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Wireless Emergency Alerts

6/3/2019 (Permalink)

Wireless Emergency Alerts

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government-alerting authorities through your mobile carrier. Government partners include local and state public agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.

Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service. WEA may be used to share;

  • Extreme weather warnings
  • Local emergencies requiring evacuation or immediate action
  • AMBER alerts
  • Presidential Alerts during a national emergency

A WEA will look like a text message, and typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

Hire Professionals Who Understand

4/16/2019 (Permalink)

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

SERVPRO of Joliet (815) 436-5735

Make a Fire Escape Plan for Your Home

4/15/2019 (Permalink)

You had fire drills growing up at school, (hopefully) you have the occasional fire drill at work now that you are an adult, but do you ever have fire drills at home? Coming up with and practicing family safety drills can help to make sure your family is prepared in the event of an emergency. It is an important topic to discuss with your family, especially children.

The National Fire Protection Association has a helpful section on how to create a family fire escape plan. It includes how to draw a fire escape path for your home, how to reinforce fire safety to younger children, and tips how to stay as safe as possible during a fire.

Some of the tips include:

  • Call 911 as soon as possible, even if you think you can contain the fire
  • Know at least 2 ways out of each room
  • Have a designated outside meeting place a safe distance from the home
  • Assign “partners” for young, elderly, or family members with mobility issues
  • Close Doors behind you as you leave each room to slow the spread of smoke, heat, and fire

Your family’s safety is the first priority. After emergency services have done their job SERVPRO will be here to help you repair, restore, and recover your belongings.

Different Types of Water Damages

4/15/2019 (Permalink)

THERE ARE 3 BASIC CATEGORIES OF WATER Category 1: Clean water originates from a sanitary source such as a broken pipe, or other water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it meets other surfaces or materials. Category 2: Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Category 3: Black water is highly contaminated and filled with pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; Black water should always be handled by trained professionals.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

  • Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.
  • Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions and subfloor in virtually all the entire area is saturated.
  • Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

We have the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.

Moisture sensors, which are used to detect moisture in carpets, baseboards and walls. We have moisture meters that we use to test the actual moisture content of materials. The meters allow our technicians to accurately monitor the drying process. Our team also has thermohygrometers on hand to measure temperature and relative humidity, which ensures techs can calculate and create an environment that is most conducive to drying.

Stratagies to Avoid Flooding

3/5/2019 (Permalink)

It is also important to keep your building’s drains clear. Clean leaves and dirt out of gutters at least once every other month. Make sure that ditches around your property don’t become trash receptacles. Keep It Green Your landscaping can help with flood prevention. Adding plants around your building can slow the flow of floodwaters. Flower beds can be built with water reservoirs under them, giving excess rain a place to go, if necessary. Trees and other plants with extensive root systems can combat erosion, preventing mudslides and the subsequent damage to your foundation. Keep It Routine Flood cleaning experts recommend that you adhere to a consistent inspection schedule. Building codes are in place to protect both the city and the building owner from preventable damage. By noticing problems and repairing them quickly, you can protect both your building and the infrastructure that supports it. Flood prevention works best when every entity at every level works together. If you do everything you can do to protect your building and the property on which it is built, you can help the city with its emergency flood plan as well.

It Doesn't Take Long for Water to Damage Your Home or Business

3/1/2019 (Permalink)

Basement Water Damage in Joliet

Need Emergency Service? Call Us 24/7 – (815) 436-5735

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Joliet

SERVPRO of Joliet specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Is Your Commercial Business Prepared?

3/1/2019 (Permalink)

SERVPRO of Joliet (815) 436-5735

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Joliet has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips for Creating a Successful Emergency Ready Plan

  1. Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

(815) - 436-5735

As a trusted leader in the restoration industry, SERVPRO of Joliet has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened." Contact us for more information.

SERVPRO Working with Clients & Adjusters

3/1/2019 (Permalink)

Making, Processing and Settling an Insurance Claim

Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

1. Fast Response A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

2. Accurate Estimates A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

3. All-In-One Service Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

4. Electronic Claims Service In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements. All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in the Joliet area, you should consider hiring this Preferred Vendor for the best results.

Fire Clean-up

2/28/2019 (Permalink)

SERVPRO of Joliet - (815) 436-5735

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Joliet will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (815) 436-5735

Broken Pipes, Happy Customers!

2/21/2019 (Permalink)

From 50 degrees to -50 degrees, from snow, to ice, to rain, this winter has been a roller coaster of weather for the Joliet area. SERVPRO of Joliet did their very best in helping as many people as possible with their broken pipes due to the frigid temperatures we were experiencing. Below are actual quotes from customers that we helped in putting their lives back to normal.

"Very polite and professional." - Jorge C.

"Excellent service, professional." - Anne C.

"Keep on with the professionalism. Thanks for making this easy for us. Good job!" - Agata R.

"The process went much smoother than we anticipated. SERVPRO was very understanding and considerate of our situation. My husband uses a walker and they always made sure the fans were placed so that they were not in my husband's way." - Kathleen U.

"They worked hard and did a great job!" - Marian S.

Comments like these are what keep us committed to do the best job possible for all of our customers. We will be there for you. SERVPRO of Joliet 815-436-5735

SERVPRO of Joliet is an Esporta Certified Operator

2/8/2019 (Permalink)

SERVPRO of Joliet is an Esporta certified operator.  

We are capable of restoring over 90% of the soft contents in a house, and over 85% of the soft contents what were previously considered non-restorable when using the traditional cleaning methods.  

Types of damage and contamination we can restore:

  • Category 1,2,and 3 water damage
  • Heavy smoke and soot
  • Mold
  • Bio waste contaminated goods.

Third party independent laboratory testing has verified that the Esporta Wash System restores contaminated items to food grade clean by removing 99% of both organic and inorganic contaminants.

By utilizing the Esporta Wash System we provide you with a simpler and faster claim settlement process, as well as restoring your soft goods with sentimental value.

SERVPRO of Joliet prides itself on having advanced technology to ease the claims process for both the insured and the insurance company. 

What to Do After A Fire

2/8/2019 (Permalink)

What You Can Do Until Help Arrives

Should a fire occur in your home or business, here are some helpful tips you can use to help limit the damage until SERVPRO of Joliet arrives:

Do's

  • Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets.
  • Place dry, colorfast towels on carpeted traffic areas to prevent more soiling.
  • Wipe soot from chrome trim, then protect with a light coating of lubricant.



Don'ts

  • Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Joliet
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting with a SERVPRO of Joliet professional.
  • Do not attempt to clean any electrical equipment or appliances that may have been close to fire or water without consulting a repair service.

Disasters Happen

1/15/2019 (Permalink)

When you are a business owner, insurer or property manager, you can have the opportunity to be a leader in your community by setting an example for your employees and customers.

Join your community in preparing for all types of emergencies and disasters. It is important that your entire community as a whole is prepared. Disasters happen and not only devastate individuals and neighborhoods, but entire communities including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. We must all work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready. At Ready.gov/business, businesses can find information on how to be better prepared. You can also contact SERVPRO of Joliet at 815-436-5735 for information on the Emergency READY Program.

"Power to the People"

1/9/2019 (Permalink)

December and January are peak months for electrical fires due to holiday decorations and the usage of space heaters, however; with the increase in electronics per household, such as computers, wide screen televisions, and video and gaming systems, circuit overloads can happen at any time.

Electrical circuits in your home or businesses are designed to take a limited amount of electricity. Overloads occur when you draw more electricity than a circuit can handle. Overloaded outlets and circuits carry too much electricity which generates heat in undetectable amounts. The heat causes wear and tear on the internal wiring system and can start a fire. All wiring systems have circuit breakers or fuses to disconnect power when circuits become overloaded, however; an improperly sized fuse or breaker can cancel this built in safety feature.

Signs of overloaded circuits are:

1-Buzzing from outlets or switches.

2-Outlet or switch covers that are warm to touch.

3-Burning odors from outlets or switches.

4-Scorched plugs or outlets.

5-Power tools, appliances, or electronics that seem to lack sufficient power.

Prevention is the best way to eliminate an electrical fire to your home or business. You can never be too careful when it comes to the safety of your family, pets or customers. If you feel you may have circuit problems or want to check your electrical system before a problem occurs, remember to call a reliable licensed electrician and if a fire should occur, know that SERVPRO of Joliet is there to get your life back in order and make it “Like it never even happened.” Call 815-436-5735.

Tips for Thawing a Frozen Water Pipe

1/8/2019 (Permalink)

It is very important to thaw a frozen water pipe as quickly as possible, however: it is equally important to thaw the pipe correctly to avoid it from bursting and causing a flood. After locating the frozen pipe:

  • Open both the hot and cold faucet handles to help alleviate the pressure in the pipe and allow the water to escape once thawed.
  • Begin thawing the pipe closest to the faucet and work your way down which will help to ensure that the melting ice is able to escape through the faucet.
  • Several ways of thawing an exposed pipe is to use a hairdryer, heat lamp, portable space heater of hot wet towels. Never use an open flame and always remember to use the electrical devices according to safety regulations.

If the pipe has broken, turn off the water at the main shutoff valve which is usually near the water meter or the water main that enters the house. Call a licensed plumber as soon as possible to repair the broken pipe. If you feel you do not want to take a chance trying to thaw the frozen pipe, he can assist you with that also. If a water cleanup is needed, call SERVPRO of Joliet at 815-436-5735.

Be Ready in 2019

1/8/2019 (Permalink)

Each new year brings new beginnings , new opportunities and unfortunately new disasters. The time to prepare for a disaster is now. Make a resolution that helps protect you or your business and allows us to make any disaster “Like it never even happened.  Unexpected disasters like tornadoes, river floods, flash floods and even water main breaks can disrupt your life without warning.  There are many ways to get involved especially before a disaster happens. Get involved as a community and participate in programs and activities to make your families, your homes and your businesses safer.  The formula for making a safer homeland consists of volunteers, a trained and informed public, and a SERVPRO that is there for you 24 hours a day, 7 days a week and that is SERVPRO of Joliet, call 815-436-5735.

"Baby it's Cold Outside!"

12/18/2018 (Permalink)

Once again the cold weather is upon us and in an effort to stay cozy and warm, people turn to alternative heat sources such as fireplaces, wood burning stoves and portable heaters to provide that warmth. Heating is the second leading cause of home fire deaths making it important to review ways to reduce the risk of a heating-related fire.

Maintain heating equipment and chimneys by having them cleaned and inspected annually by a qualified professional.

Use heating equipment that has the label of a recognized testing laboratory.

Keep flammable objects at least three feet away from heating equipment.

Plug space heaters directly into outlets. Do not use extension cords or power strips.

When using fuel-burning heaters, use only the type of fuel specified by the manufacturer.

Never use kitchen stove burners to provide heat, they were made for cooking only.

Install and maintain carbon monoxide and smoke alarms inside your home. Test alarms monthly.

Stay warm and be safe. Start the New Year out the right way and if needed, call SERVPRO of Joliet at 815-436-5735.

Faster to Any Size Disaster

12/18/2018 (Permalink)

Being an industry leader with more than 1,400 franchises strong in cleanup and restoration, SERVPRO is equipped to handle any cleanup or restoration job no matter how large or small. With SERVPRO's Storm Response TeamSERVPRO of Joliet has access to vast resources at its disposal to help with any situation.

When a natural disaster sweeps through a region, whether it's a wildfire, blizzard, flood, tornado or hurricane; SERVPRO of Joliet Franchise Professionals knows your family can't afford to wait for your home to be restored to preloss condition. Every hour of unmitigated damage can cause more damage to your home or business and more stress and trauma to you or your family.

When disaster strikes, you need help, and you need it now. If the unthinkable happens and a natural disaster strikes your area, you can be sure SERVPRO of Joliet will be there, working to make it "Like it never even happened. Call 815-436-5735.

4 Signs of Frozen Water Pipes

12/14/2018 (Permalink)

Here we go again, another cold winter reeking havoc on your water pipes. How do you know your pipes are frozen? Below are a couple of signs to watch for:

  • Pipes will only freeze when it is cold enough outside to do so. When the temperature falls to 32 degrees Fahrenheit or lower, it is time to take precautions to prevent vulnerable pipes from freezing.
  •  If you turn on your faucet and only a small trickle or no water at all is coming out, the water pipe leading to the faucet may be frozen.
  • For pipes that can be seen, such as those under a sink; you may be able to see frost on the exterior of the pipe before you even turn the faucet on.
  • An odd smell coming from a faucet or drain can also mean that a pipe is partially or completely blocked. The only way the odor can escape is back up in the direction of your home.

Once you suspect or know you have a frozen water pipe, it is very important to act quickly to thaw the frozen pipe before it has a chance to burst and cause extensive damage to your home. If you cannot thaw the pipe or are unaware of where the frozen pipe is located, call a licensed plumber to assist with the situation.

If a pipe should burst, call SERVPRO of Joliet at 815-436-5735 and we will send our trained SERVPRO Professionals to make it "Like it never even happened."

How To Choose the Right Restoration Company

12/14/2018 (Permalink)

Disasters are devastating. Whether caused by fire or water, whether big or small, they can turn your world upside down in a matter of minutes.  Even the strongest of us can feel helpless, not knowing where to turn to get the best help possible; but fortunately for you, SERVPRO of Joliet is nearby and is ready to help 24/7.

But why SERVPRO? After all, there are other companies who make the same claims.  Consider this: if you have to undergo surgery due to a dangerous and life-threatening condition, wouldn’t you insist on having a surgeon the best surgeon possible with extensive training, years of experience, and a sterling reputation to get you back to good health? Well, your property is probably the biggest investment you’ll make in your lifetime, so it’s also very important to have a company with the knowledge, experience and reputation you can trust to return your property to its preloss condition or better. We offer a full line of construction and rebuild services so we are able to handle your disaster from beginning to end and make it "Like it never even happened."

Three of the Best Reasons to Use SERVPRO of Joliet, Illinois:

  1. Training – We never stop learning and honing our skills. We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup and restoration, biohazard and mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Additionally, our industry professionals regularly attend SERVPRO continuing education classes.
  2. Equipment – We use the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more. During the past few years, there’s been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Joliet to restore your property quickly, reliably, and more effectively.
  3. Experience – SERVPRO is very reputable. They started over 50 years ago and currently have over 1,700 franchises nationwide. Your very own SERVPRO of Joliet is proud to have been in business for itself for 13 years! The extensive knowledge we’ve gained during that time makes us the go-to-disaster restoration company to call. Our experience will enhance your experience with us!

We sincerely hope that you’ll never be in a situation where you need to call a restoration company, however if you are; give us a call and we’ll make it as easy as possible for you. Call 815-436-5735.

Holiday Decorating Tips To Keep Your Property Safe

12/11/2018 (Permalink)

The holidays are here and it is time to celebrate by getting in the holiday spirit with decorating your property. As holiday decorations can bring loads of happiness and cheer, they can also bring costly disasters if not done safely. A few tips to remember to keep your property safe and keep the holiday spirit going are:

Ensure that you keep all your walkways free from obstructions and make sure that no Christmas trees or holiday lights block any doorways or exists.

Adding a few strands of holiday lights around can be a festive way to brighten your property, however; it is important to inspect all electrical cords and lights for frayed or loose wires and avoid overloading electrical outlets.

Choose decorations that are made of fire retardant materials.

Avoid using decorations that have an open flame and never hang decorations from fire sprinklers.

Some of you may think, who in their right mind would not realize some of these suggestions, but each year approximately 1,300 people are treated in hospital emergency rooms for injuries related to improper installation and use of holiday decorations and lighting. Christmas tree related fires cost an average of $20 million in property loss and damage each year.

Keep your property festive and safe and know that SERVPRO of Joliet is there for you 24/7 even during the holiday season if needed. Call 815-436-5735.

SERVPRO of Joliet - Faster to Any Disaster

11/16/2018 (Permalink)

Commercial Water Job

SERVPRO of Joliet provides 24-hour fire and water damage restoration service in Joliet, Crest Hill and Romeoville.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Joliet provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Joliet arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 – 815-436-5735

Biohazard Cleanups Need a Specialist

11/15/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Joliet offers fast, reliable biohazard and crime scene cleanup and restoration services to both residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health issues for building occupants, employees, customers and owners. A failure to properly handle and safely remove hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Joliet professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and businesses. Our biohazard professionals have had special training to help with the following:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

If you or your business is in need of a biohazard cleanup, give SERVPRO of Joliet a call at 815-436-5735.

Tips to Prepare Your Home for Winter Ice Storms

11/14/2018 (Permalink)

Winter is once again coming and along with it comes one of your home's worst enemies; ice dams. Ice dams are continuous chunks of ice that form along the edges of your roof. During the warmer parts of a winter day, water melting off the roof pools behind the ice and then seeps back up under the shingles; causing damage to the interior of your home. To try and prevent ice dams, you have a few options:

  • Make sure all gutters and downspouts are cleared of trapped leaves and debris.
  • Being very careful, try to remove the snow off your roof after a heavy snowfall with a snow rake or call in a professional who can provide that type of service. Usually this can only be done on a single story home.
  • Make sure that your attic is properly insulated and vented. Building codes require 12' to 14" of insulation.
  • The next time you re-roof, run a special adhesive ice-and-water barrier 3" to 6" up the roof from the edge. It can be rather expensive but can save you money in the long run.
  • Have heat cables installed on the edge of your roof where ice usually dams up.

As hard as we try to control some of the things that mother nature throws at us, it doesn't always work out. If you suspect you may have damage to your home due to ice damming or any other cause, give SERVPRO of Joliet a call at 815-436-5735 and we will send our trained professionals to help you with your problem.

How to Prevent Your Pipes From Freezing

11/14/2018 (Permalink)

A water pipe burst due to no heat on while homeowner was gone and caused damage and mold through the entire house.

As temperatures plummet, the risk of your pipes freezing and bursting goes up. Burst pipes are one of the most common causes of property damage and can cause thousands of dollars in water damage according to the Insurance Institute for Business and Home Safety. With the costs of utilities going up these days, water and heat conservation is at the top of everyones list, however; think about the cost to repair your home if a pipe should burst.

The pipes most at risk are those located in unheated interior spaces such as basements, attics, and garages and especially pipes running through cabinets and exterior walls.

Here are some steps to take to prevent frozen pipes:

  • Installing pipe insulation (about .50 per linear foot) to vulnerable pipes.
  • Keep garage doors closed especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warm air to circulate around the pipes.
  • Let the cold water drip from the faucet, even a trickle can prevent the pipe from freezing.
  • Keep the thermostat set to the same temperature during the day and night.
  • If you are planning to be away during cold weather, leave the heat on in your home no lower than 55 degrees.
  • For long term, add insulation to attics, basements and crawl spaces to maintain warmer temperatures. Also seal cracks to prevent drafts.

Following up on a couple of these tips could mean the difference between dollars and thousands of dollars. If you have an issue with a leaky or burst pipe, call SERVPRO of Joliet at 815-436-5735. We are there for you 24/7.  Let us make it "Like it never even happened".

Turkey Frying Safety Tips

11/13/2018 (Permalink)

If you plan to deep fry your holiday bird, be sure you know how to safely use the fryer, and take these precautions to protect yourself, your guests and your home.

  • Fryers should always be used outdoors on a solid level surface a safe distance from buildings and flammable materials.
  • Never use a fryer on wooden deck or enclosed space.
  • Purchase a fryer with temperature controls and watch the oil temperature carefully.
  • Make sure the bird is completely thawed before it is placed in the fryer.
  • Do not overfill the fryer. 
  • Choose a bird no heavier than 12 lbs.
  • Never leave a fryer unattended.
  • Never let children or pets near the fryer.
  • Use well insulated pot holders or oven mitts and wear long sleeves and safety goggles to protect from splatter.
  • Keep an all-purpose fire extinguisher nearby.
  • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.

By following the above tips, you can have a safe and enjoyable Thanksgiving. Everyone at SERVPRO of Joliet would like to wish you and your family a "HAPPY THANKSGIVING".

Mold vs. Mildew?

10/19/2018 (Permalink)

Mold and mildew both have a few matching characteristics. Both thrive on moist, warm areas and can grow on a multitude of surfaces, from food, to your shower to a sheet of paper, and of course they are both two types of fungi that no homeowner likes to see in their home.

However; mold and mildew also have striking differences when it comes to size, color a and texture

Mildew is a surface fungi that can easily be identified as a patch of gray or white fungus that is on the surface of a moist area. Mildew can be easily treated with a store bought cleaner and scrub brush.

Mold, on the other hand, can be black or green and is often the result of a much larger infestation. This type of fungus can appear as almost fuzzy and even slimy in nature. Toxic molds can be harmful to both humans and  ecosystems. 

The key to treating mold and mildew is to remove it as soon as possible before it has a chance to do permanent damage to your home. 

If you think you may has a mold issue, call the  mold removal professionals at SERVPRO of Joliet at 815-436-5735.

Document Restoration

10/19/2018 (Permalink)

SERVPRO of Joliet knows timely mitigation is the key to reducing severity and recovery of damaged items especially when it comes to paper goods. Water or smoke damaged paper can deteriorate rapidly.  Without proper handling, valuable files and irreplaceable documents could be lost forever.

Let SERVPRO'S Document Restoration Team help you recover your damaged paper goods before it's too late. Our technicians are trained to use the most advanced technology available as the Library of Congress uses to dry water damaged books.

Vacuum freeze drying is the most efficient and effective way to salvage water damaged documents. This process can recover even the most delicate items, from documents to photographs and x-rays to entire business archives. Your documents will be protected with the utmost care and privacy to keep your documents safe.

For further information, please call SERVPRO of Joliet at 815-436-5735.

Is Your Property Ready for Winter?

10/17/2018 (Permalink)

Cold weather can have a huge impact on your home or business if you are not ready for it. Heavy rain, freezing temperatures, damaging winds, sleet, or snow can cause serious and costly property damage. To prevent costly damages, consider the information below:

  • Check your property for weakened and over grown tree limbs and branches. Wind, heavy rain, ice and snow can cause serious damage to both the property and individuals.
  • Roofs, water pipes and gutters should all be inspected and in good working condition to avoid ice damming which can lead to exterior and interior damage.
  • Inspect walkways and parking lots for proper drainage to avoid slippery areas.
  • Inspect water pipes to make sure they are properly insulated to avoid freezing and breaking.
  • Ask SERVPRO of Joliet 815-436-5735 about completing an Emergency READY Profile (ERP) for your business.  The ERP is a no cost assessment of your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO of Joliet Franchise Professionals to strike back.

What Is an Industrial Hygienist?

9/14/2018 (Permalink)

According towww.aiha.org,"Industrial Hygiene is a science and art devoted to the anticipation, recognition, evaluation, prevention, and control of those environmental factors or stresses arising in or from the workplace which may cause sickness, impaired health and well being, or significant discomfort among workers or among citizens of the community."

Industrial hygienists are described as "scientists and engineers committed to protecting the health and safety of people in the workplace and the community. They evaluate the quality of the air inside a structure. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment.

SERVPRO of Joliet is able to do a visual inspection for mold, however; there are times when mold may exist but can not be seen. At that point, we would refer you to an Industrial Hygienist. Upon the results of the air sample testing, we can provide you with an estimate to remove the mold that exists in you home or business. Call 815-436-5735.

It's the Water You Don't See

9/13/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Joliet professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur.  The proper equipment such as moisture sensors, moisture meters and thermohygrometers make a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform SERVPRO of Joliet has a full arsenal of specialized equipment to make sure that your water damage is “Like it never even happened.” Give us a call at 815-436-5735.

The Do's and Dont's of Surviving a Flood

9/12/2018 (Permalink)

Flooding can happen at anytime and anywhere as a result of rain, snow coastal storms, storm surges and the overflow of dams and water systems. Just 6 inches of moving water can knock a person down and 1 foot of moving water is enough to sweep your vehicle away. Remember the following:

  • Depending on where you are and the impact and warning time of the flooding, go to a previously identified safe location.
  • If you are told to evacuate, leave immediately. Never drive around barricades that local responders have used to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn around.
  • Stay off bridges over fast moving water. Bridges can be wash away without warning.
  • If your vehicle is trapped in fast moving water, stay inside unless the water is rising inside the vehicle, then seek safety on the roof.
  • If trapped in a building, go to the highest level. Do not go into a closed attic where you may be trapped by rising floodwater. Go to the roof if necessary and signal for help.
  • Always remember to listen to authorities for information and instructions during a flood situation and return home only when they say it is safe to do so.

If a flood does strike your home or business, contact SERVPRO of Joliet at 815-436-5735 for all your water restoration needs.

Fire Prevention Week October 7-13, 2018

9/12/2018 (Permalink)

This year's theme for Fire Prevention Week is "Look. Listen. Learn. Be aware-fire can happen anywhere." 

"LOOK" for places fire could start. Take a good look around your home and identify potential fire hazards and take care of them.

"LISTEN" for the sound of your smoke alarms. You could have only minutes to escape safely once the smoke alarm goes off. Go to your outside meeting place which should be a safe distance from your home and where everyone should meet.

"LEARN" two ways out of every room and make sure all doors and windows leading outside can be easily opened and are clutter free.

People need to be educated about these three basic but essential steps to reduce the likelihood of having a fire and how to escape safely in the event a fire should a occur.

For further information visit www.firepreventionweek.org and learn how to keep you and your family safe.

Unfortunately fires do occur. When fire and water damage take control of you life, we help you take it back. Call SERVPRO of Joliet at 815-436-5735.

Make Your Business, Our Business

9/12/2018 (Permalink)

Is your business prepared? From a burst pipe in an office building to faulty wiring in an apartment complex – fire and water losses are never planned, but they do happen. SERVPRO of Joliet professionals know there is no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner.

 During a loss, your objective is to focus on your customers and ours is to focus on your restoration needs. Our quick response and trained professionals may help avoid revenue loss for property owners and minimize inconvenience to tenants. SERVPRO of Joliet can help you resume normal business functions quickly. We are available 24 hours a day, 365 days a year and we will work hard to restore your property and its contents to preloss condition. Call 815-436-5735.

Understanding the Water Mitigation Process

8/21/2018 (Permalink)

When water damages your property, call SERVPRO of Joliet at 815-436-5735. A (IICRC) Institute of Inspection Cleaning & Restoration Certification Professional will be on-site to ensure your water damage is handled by completing the following steps:

  1. Inspection - A certified professional will inspect affected areas to determine the extent of the water damage and will review the inspection with you and answer any questions you may have before beginning the work. You will be asked to sign the appropriate paper work giving him permission to start the mitigation process.
  2. Emergency Services - The SERVPRO professional will take steps to help your home or business, as well as personal belongings and other content, from further damage by extracting the excess water and preparing the area for drying. They will explain the emergency services to you step by step.
  3. Monitoring - To make sure your home or business and belongings are dried to appropriate industry standards, the SERVPRO Professional will monitor the drying process. The updates as to how the drying process is going, will be communicated to you until drying is complete. 
  4. Restoration Services - SERVPRO of Joliet offers structural repairs and rebuild services. A final inspection will be done to make sure your home or business is returned to preloss condition. We will make it "Like it never even happened".

School Fire Safety Begins with Education

8/15/2018 (Permalink)

According to the National Fire Prevention Association, U.S. fire departments respond to approximately 5,690 fires at education buildings each year. That is why it is very important to stress fire safety education in our schools. Listed below are some important school safety tips to incorporate in your schools:

  • Conduct expected and unexpected monthly school fire drills having everyone participate.
  • Inspect exists regularly to ensure stairways, doors and windows are unblocked and working properly.
  • Train students on how to respond to a fire alarm during a school fire drill.
  • Know locations of the fire protection system, such as fire alarm pull stations.
  • Make sure every room is equipped with a map showing 2 exits.
  • Assign special need students with an adult or other student for extra assistance.
  • Have a predetermined location for students to meet once they exit the building and practice during a fire drill.
  • Have a roster to make sure every student is accounted for.

Let's keep our children well educated and safe in the event that a fire should occur and remember that SERVPRO of Joliet is there 24/7 to help with all your fire restoration needs. Call 815-436-5735.

So You Think You Might Have Mold?

8/14/2018 (Permalink)

Mold hidden under vinyl floor.

If you think you might have a mold problem, call SERVPRO of Joliet at 815-436-5735. A SERVPRO professional trained in mold remediation will be available to examine the structure for any visible signs of mold and evaluate the cost of the remediation and restoration needed. In some cases, mold may not be visible but still may be present.

Additional assistance may be required by an Indoor Air Quality/Environmental Professional with specialized equipment to detect hidden mold. They evaluate the quality of the air inside a structure. Using various testing devices, they collect air and surface samples to compare the indoor spore count to the outdoor environment. We can assist you in finding an Indoor Air Quality/Environmental Professional if needed.

Whether you have had a visual or air sample test done, remember that SERVPRO of Joliet is always there to handle your mold remediation and restoration in a professional and safe manner.

Please keep in mind that SERVPRO does not interpret insurance policies or coverage; you must consult with your insurance company to determine if you are covered or not.

Warning Signs of Faulty Wiring or Electrical Systems

7/17/2018 (Permalink)

Electrical failure or malfunctions account for an estimated 34,000 home fires, on average, per year and result in roughly 440 deaths and $1.3 billion in direct property damage according to the National Fire Protection Association (NFPA). This threat is higher in older homes built before the 1950's due to lower electrical wiring standards, however; even newer homes are at risk. Older homes were built to handle 30 amps of power, but most newer homes demand 100 to 200 amps. Listed below are some of the warning signs that may indicate an electrical problem in your home:

  • Flickering or dimming lights.
  • Switches or outlets that are hot to touch and/or give off a strong burnt rubber odor.
  • Discolored cords, outlets and switch plates.
  • Repeatedly blown fuses and tripped circuit breakers.

If you have any any of these, contact a licensed electrician immediately to examine and repair any electrical problems and if the need for fire restoration is required, we are there to make it "Like it never even happened". SERVPRO of Joliet, 815-436-5735.

Biohazard Cleanup Services

7/17/2018 (Permalink)

Recognized as a leading fire and water cleanup restoration provider by hundreds of insurance companies nationwide, SERVPRO of Joliet professionals offer fast, reliable biohazard cleanup and restoration services to residential and commercials properties.

Exposure to biological and chemical contaminants can have serious health issues for building occupants, employees, customers and owners. Our professionals are trained to safely, effectively and discreetly remove biohazardous substances and prepare it for proper disposal according to OSHA, EPA and state and local health regulations. Our services include:

  • Bloodborne Pathogens
  • Crime Scene and Suicides
  • Infectious Diseases
  • Urine and Feces
  • Rodent Droppings
  • Vandalism
  • Extensive Hoarding
  • Sewage Backup

SERVPRO of Joliet can help turn unsafe environments into clean, safe properties and make a difficult or personal situation easier to handle. We are here for you in your time of need. Call 815-436-5735.

A Leaky Roof?

7/16/2018 (Permalink)

Finding a leak in your roof can be very difficult. Unfortunately you may not be aware of the leak until it has caused major damage to your home. This is why it is important to investigate and take care of any signs that a show up:

  • Discolored spots on the ceiling or walls.
  • Peeling paint or rotting wood around skylights.
  • Finding shingles that have come off.
  • Damaged or cracked flashing on your roof.
  • Water dripping from the ceiling after a hard rain or heavy snow has melted.
  • Formations of ice dams.
  • Musty smell in your attic.

Remember to always put safety first when checking for a leaky roof or use a professional roofing service or general contractor to help you.

Also, remember to call your insurance agent to see if your roof leak is covered by your insurance company. Insurance companies may have stipulations on the cause of the roof damage and it may not be covered.

If a leak should occur, remember that SERVPRO of Joliet is there for you 24/7 to help with all your water restoration needs and to answer any questions you may have. Call 815-436-5735.

Does Homeowners Insurance Cover Mold Removal?

7/16/2018 (Permalink)

Don't be caught off guard after you already have a mold problem. Coverage varies from policy to policy, so read your policy carefully and if your have any questions, call your insurance agent. Some policies contain exclusions, stating they do not cover mold removal and others cover mold removal under certain circumstances. They may also cover the removal but not the testing itself.

If you think you might have a mold problem, call SERVPRO of Joliet at 815-436-5735. A professional trained in mold remediation will examine the structure for any visible signs of mold. If mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed.

If a visual inspection does not reveal mold and you feel that you may still have a mold issue, we can recommend an Indoor Air Quality/Environmental Professional with specialized equipment to access the situation.

"Remember, no mold is good mold!"

Extreme Heat Safety Tips to Prepare Your Home

7/6/2018 (Permalink)

The Summer of 2018 has been an extremely warm one. There are things you can do to keep the heat out and the cool in, in your home.

  • Install window air conditioners snugly: insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cool are in.
  • Cover windows that receive morning or afternoon with drapes, shades, awning, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80%.)
  • Keep storm windows up all year.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov.

"Stay safe and be cool!" from SERVPRO of Joliet.

Small Leaks, Big Problems

6/15/2018 (Permalink)

Even the smallest of water leaks can cause a considerable amount of damage to your property. If left untreated, a leak can cause damage to your walls, flooring, ceiling, and cabinets and eventually lead to mold problems. Mold has the ability to grow within 48 hours. Those small leaks can also turn into a burst pipe, which then becomes a flood with major damage and costly repairs. A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

The key is to keep an eye out for potential leaks by checking areas of your home where these leaks may occur.

  • Walls and ceilings - looking for water marks.
  • Warping or discoloration of flooring.
  • Water valves under cabinets - look for puddles or water or stains on inside cabinet floor or walls.
  • Showers with loose tiles - the walls could be damp behind the tiles.
  • Toilets - around the base or by the water valve.
  • Washer hoses - check for cracks and that the hose is secured properly.
  • Dishwasher and refrigerator water lines.
  • Outdoor water spigots.

A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time.

"A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

SERVPRO of Joliet has trained IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians to help you evaluate the situation, perform the mitigation, and a construction crew to do the rebuild if needed. We can make it "Like it never even happened." Call 815-436-5735.

"An ounce of prevention is worth a pound of cure!"

For Mold Removal Call SERVPRO of Joliet

6/14/2018 (Permalink)

When there's a water damage, mold can quickly become a problem in your home or business. SERVPRO of Joliet professionals have the training, protective gear, and specialized equipment to handle your mold problem. The following steps illustrate a "typical mold removal process.

  • Inspection and damage assessment - your property will be inspected with technology designed to detect mold and hidden water sources.
  • Mold containment - Containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure.
  • Air filtration - Specialized filtration equipment such as air scrubbers and HEPA vacuums capture mold spores out of the air.
  • Removing mold and Mold infested materials - Antifungal and antimicrobial treatments will be used to eliminate mold colonies and prevent new ones from forming.
  • Cleaning contents and belongings - A variety of cleaning techniques are used to clean and sanitize your belongings and deodorization may be needed to remove odors.
  • Restoration - Depending on the level of mold damage; drywall, subfloors, and other building materials may have to be removed and replaced.

To assure your mold problem will be resolved the best way possible, Call SERVPRO of Joliet at 815-436-5735.

Legal or Not, Fireworks are Risky!

6/12/2018 (Permalink)

Each 4th of July, thousands of people, most often children and teens, are injured while using consumer fireworks which includes sparklers and firecrackers. 

Sparklers burn hot enough to cause third degree burns. Sparklers account for roughly one quarter of the emergency room firework injuries.

Fireworks start an average of 18,500 fires per year, including 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. These fires caused an average of three deaths, 40 civilian injuries and an average of $43 million in direct property damage as per the NFPA's Research, Data & Analytics Division.

Be careful and be safe by not using consumer fireworks. If you want to see fireworks, go to a public show put on by experts in your town and keep a close eye on children at events where fireworks are being used.

Let's keep the spark in our patriotism and not on our homes, friends and family members.

Have a happy and safe 4th of July!!!!! 

SERVPRO of Joliet

National CPR/AED Awarness Week

5/18/2018 (Permalink)

SERVPRO of Joliet would like to remind you that June 1- June 7 is National CPR and AED Awareness Week. The resolution was created by the American Heart Association, along with the American Red Cross and the National Safety Council and was passed by congress in 2007.

Every second counts in cardiac arrest. Sudden cardiac arrest claims thousands of lives every year. Knowing when and how to perform CPR and use an AED (Automated External Defibrillator) can make the difference between life and death for someone suffering from cardiac arrest. The Red Cross recommends that households, businesses and schools receive training in CPR and use of an AED. This training can give them the knowledge and confidence to respond during an emergency situation with the skills that can save a life. Check with your town or the American Red Cross today to sign up for a course.

Self Cleaning Oven Safety Tips

5/14/2018 (Permalink)

As one of the most hated household chores, oven cleaning ranks among the top; which is why so many people invest in self-cleaning ovens. There are some downsides and possible hazards to be aware of before using your self cleaning oven such as smoke, fumes, and even possible fires if the oven contains a lot of grease or food particles.

The self cleaning ovens use a process called Pyrolytic cleaning which burns off grease and food particles by reaching temperatures of up to 500 degrees. The food particles turn to ash and then can be wiped away.

Some important tips to follow before using your self cleaning oven are:

  1. Make sure there isn't an over abundance of grease and food particles in your oven.
  2. Make sure the oven door seal and other sealing mechanisms are working perfectly.
  3. Make sure the kitchen is well ventilated while using the self cleaning oven.
  4. Make sure to follow all instructions from the manufacturers.

Your first priority is to keep you, your family and your pets safe. Your second priority is too know that SERVPRO of Joliet will be there for you to make everything "Like it never even happened" 815-436-5735.

Restaurant Fire Safety

5/14/2018 (Permalink)

Restaurants have a higher degree of fire risk than most businesses. According to the National Fire Protection Association, approximately 61% of all restaurant fires between 2010 and 2014 were caused by cooking. Restaurants with their opens flames, hot equipment,electrical connections, cooking oils, cleaning chemicals and paper products have all the ingredients for a fire.

Preventative Maintenance:

  • Install an automatic fire-suppression system in the kitchen.
  • Keep portable fire extinguishers as a backup.
  • Schedule regular maintenance on electrical equipment.
  • Have your exhaust system inspected for grease buildup.

It is not only important for a restaurant to have preventative maintenance but also an emergency plan and staff training to take control of the situation to lead customers to safety. For help in getting your restaurant back to business, call SERVPRO of Joliet at 815-436-5735. We'll make it "Like it never even happened."

Water Damage - What's Covered?

5/14/2018 (Permalink)

Over the past several years, water damage claims have risen to become the 2nd largest most frequent insurance claims. Water damage can be costly and difficult for property owners and renters to recover from. Many people assume their insurance policy will cover water damage but there are different types of water damage, which may or may not be included in a standard insurance policy. Some of the coverage depends on the source and the amount of your coverage. Several different types are:

  • Sudden or accidental discharge
  • Sewer backup or water backup
  • Overflow
  • Flood

What ever the case may be or the coverage you may have, it is important to contact your insurance agent or broker to find out what your policy does and does not cover. Don't wait until the damage is already done. Be prepared and let SERVPRO of Joliet make your water damage "Like it never even happened." Call 815-436-5735.

What Is Mold?

5/14/2018 (Permalink)

Molds are a form of fungus. Different types of molds can be found both indoors and outdoors. Molds spread through the production of spores which exist in all indoor environments everywhere. Spores are capable of surviving in harsh conditions that would otherwise prevent the normal mold growth. Molds grow best in moist, warm and humid environments. When mold spores land on a damp spot they begin to grow, digesting the material they grow on.

Common indoor molds include:

  • Alternaria - found in damp places indoors, such as showers or under leaky sinks
  • Aspergillus - often found indoors growing on dust, powdery food items and building materials like drywall
  • Cladosporium - capable of growing in cool places as well as warm ones
  • Penicillium - typically found on materials that have been damaged by water and often has a blue or green appearance.

Molds take a variety of forms and textures, appearing as white, black, yellow, blue or green and often looking like a discoloration or stain to a surface They can also have a velvety, fuzzy or rough appearance depending on the type of mold and where it is growing. No mold is good mold, so if you suspect you may have a mold problem call SERVPRO of Joliet at 815-436-5735.

Mold and Your Home

4/26/2018 (Permalink)

Mold is found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to your clothing, shoes, and pets and be carried indoors. 

Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, and pipes, or where there has been flooding. Mold grows well on paper products, ceiling tiles, and wood products, as well as in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.

You can help to control mold in your home by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding
  • Ventilating shower, laundry, and cooking areas.

Not all mold can be seen visually. It may be lurking in walls, floors, and crawl spaces.

If you suspect you may have mold in your home, especially if you have had a previous water damage call SERVPRO of Joliet at 815-436-5735.

Build an Emergency Kit

4/26/2018 (Permalink)

Be Prepared at your home or business with an Emergency Kit. Ready.gov suggests you have enough supplies to last for at least three days. Below are some suggested items to include in your kit:

  • 3-day supply of non-perishable foods
  • Water (one + gallon per person per day)
  • Prescription medication
  • Sleeping bag or blankets
  • Fire extinguisher
  • Hygiene products
  • Flashlights
  • Extra batteries
  • Cell phone charger
  • Change of clothes
  • Matches in waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • Pet supplies
  • Infant formula and diapers
  • Important documents such as insurance policies, ID's, and bank records in a container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list, check out Ready.gov. and remember, if needed; we are her to help you, call SERVPRO of Joliet at 815-436-5735.

Hoarding: A Serious Situation in Joliet

4/25/2018 (Permalink)

Hoarding Remediation

According to the Mayo Clinic, "Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of the actual value, occurs. "Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging.Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. at times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

If you are experiencing this disorder or know of someone who is, please contact SERVPRO of Joliet at 815-436-5735.

April Showers Bring May Flowers

4/25/2018 (Permalink)

Hopefully April Showers will bring you May Flowers. May is a very busy month as school is coming to an end and summer is just around the corner.

The same is true for preparedness planning in May. The following preparedness events take place this month and offer a great chance to educate yourself, family, and friends.

  • Wildfire Community Preparedness Day (May 5, 2018)
  • National Hurricane Preparedness Week (May 6-12, 2018)
  • National Dam Safety Awareness Day (May 31, 2018)
  • National Building Safety Month

May also brings to weeks to show appreciation for first responders:

  • National Police Week (May 13-19, 2018)
  • National Emergency Medical Services (EMS) Week (May 20-26, 2018)

Be sure to visit ready.gov for more information and resources and remember SERVPRO of Joliet, 815-436-5735 is ready in any disaster to make it "Like it  never even happened."

May is National Building Safety Month

4/25/2018 (Permalink)

Building Safety Month-in its 38th year-is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on what it takes to create safe, resilient, affordable, and energy efficient homes and buildings, according to the ICC website. The theme for 2018 is "Building Codes Save Lives" with a focus on safer communities over the five weeks in May. One of the topics during the third week of the month is Protecting Communities fro Disasters. The general public may not be aware how coded and code officials "improve and protect the places where we live, learn, work, worship and play, and this month can certainly improve that awareness and educate communities on this topic!

Sometimes no matter how prepared we are, a disaster may occur. Take comfort in knowing that SERVPRO of Joliet 815-436-5735 will be there to help you through it and make it "Like it never even happened."

When Water Damage Strikes

4/25/2018 (Permalink)

The first 24 hours following a water loss are the most important. Below are emergency water damage tips to follow:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, call SERVPRO of Joliet, 815-436-5735 and make it "Like it never even happened."

When storms or floods hit Joliet, SERVPRO is ready!

4/10/2018 (Permalink)

SERVPRO of Joliet specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A faster response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Joliet area we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

If you have a storm or flood damage call SERVPRO of Joliet at 815-436-5735 and we will make it "Like it never even happened."

Make Sure Your Joliet Home is Storm Ready

4/10/2018 (Permalink)

Storms in the springtime are something we need to be ready for.  We watch the news, but bad weather is still unpredictable, so we need to take steps to keep our homes safe from storm damage.

It is a really good idea to conduct an inspection of your home and grounds before inclement weather hits.  A leaky roof or window can cause big problems during heavy rainfall and strong winds.  Do all of your exterior doors and windows fit correctly?  When was the last time you took a good look at your roof?  These are all great questions to keep in mind.  

Loose shutters and unstable large trees and bushes can present a real problem in high winds.  Its a good idea to trim back trees and bushes with large, heavy branches that are not in good condition so that windows and vehicles are not in danger of storm damage in windy conditions.

Many homes in older cities have drainage ditches or creeks on the property.  Take time to inspect these areas and remove debris or dirt that might obstruct the flow of water from a heavy rain.  A clogged drainage ditch or creek bed can cause a lot of damage by flooding your property during, or even after, a storm.  

In the event of a storm, do you have a system in place that will help you get information to everyone you care about in case of a weather emergency?  Most of us use our cell phones to communicate these days, but in the case of a bad storm, your cell phone service could be at risk.  You might consider a good old-fashion landline, just in case.  If you or a family member gets stuck at work or out doing errands, others will worry, so keeping those lines of communication open can keep everyone safe and worry-free.

The SERVPRO team at Joliet is here to help in the event of storm damage, fire damage, or mold issues.  Call SERVPRO of Joliet and we will make it "Like it never even happened."

Joliet Residents: Follow These Mold Safety Tips If You Suspect Mold

4/2/2018 (Permalink)

Mold growth in a bathroom vanity.

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Joliet for mold remediation services.

What Not to Do:

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Joliet specializes in mold cleanup and restoration, in fact, it's a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate  your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today at 815-436-5735

Faster to Any Size Disaster

3/16/2018 (Permalink)

Call the professionals at SERVPRO of Joliet

There is no such thing as a small disaster-especially when the water you don't see contains bacteria or can cause mold, rot and other unseen damage.  Water damage can affect the value of your property.  Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of Joliet knows how disruptive water damage can be for your business.  SERVPRO of Joliet employees are trained and equipped to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages.  With rapid response time and a full line of water cleanup and restoration services we can help you regain control quickly by helping to ensure your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean the mess yourself, call SERVPRO of Joliet and we will make it "Like it never even happened."

Severe Weather Safety

3/16/2018 (Permalink)

Severe weather can happen any time, anywhere.  Each year, Americans cope with an average of the following intense storms (noaa.gov):

10,000 severe thunderstorms

5,000 floods or flash floods

1,300 tornadoes

2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather related, leading to around 650 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk.  The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family.  Check the weather forecast regularly, obtain NOAA Weather Radio, and learn about Wireless Emergency Alerts.  Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action.  Take the next step in severe weather preparedness by creating a communications plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Be an Example.  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter.  Your preparedness story will inspire others to do the same.

SERVPRO of Joliet can help you be "Ready for whatever happens!"

When fire strikes calll SERVPRO of Joliet

3/16/2018 (Permalink)

This home suffered a fire after being struck by lightning. SERVPRO of Joliet did the mitigation and full rebuild on the home.

Mitigation requires quick action.  The faster the SERVPRO of Joliet professionals arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claims costs.  Within four hours of loss notification, SERVPRO of Joliet will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning.

Contents cleaning

All of the restorable content in affected areas will be professionally cleaned.  This includes area rugs, furniture, draperies and upholstery.

Deodoriztion 

SERVPRO of Joliet professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage.

If your home or business is affected by fire or smoke damage SERVPRO of Joliet will make it "Like it never even happened."

Are You Prepared?

2/19/2018 (Permalink)

When Disaster Strikes

As many as 50% of businesses close down following a disaster, according to the latest research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.  And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Don't let it grow!

2/19/2018 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 100,000 kinds of fungi have been identified.

Fungi produce some very useful results.  Yeast is a type of fungi used in preparing breads, baked goods, and other food products, including some alcoholic beverages.  The unique flavor of blue cheese is a result of mold.  An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum).

Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.  If you think you might have a mold problem call us at 815-436-5735.

Mold Growth

2/19/2018 (Permalink)

Intrusion of water into your home or place of business can  result in mold growth.  Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Some amount of mold spores are normally present in most environments.  If the humidity and moisture levels in a water-damaged environment are not properly returned to normal, mold spores may grow and multiply.  Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish.  Excessive mold growth can lead to indoor environmental conditions that pose a health threat.  If you think you might have a mold problem, call us and we will make it "Like it never even happened."

Every Second Counts

2/19/2018 (Permalink)

Every second counts during a fire.  Fire experts agree; people have as little as two minutes to escape a burning home before it's too late to get out.  In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place.  A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan.  Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.  Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan.

Fire!!

2/19/2018 (Permalink)

Mitigation requires quick action.  The faster we arrive on site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claim costs.  When we are called to a fire loss we ensure a fire damage is handled by utilizing the following services.

Structural Cleaning - After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  We will pretest to determine the extent of damage, then use specific equipment and cleaning products required to clean and protect the different types of surfaces within the structure.

Contents Cleaning - All of the restorable contents in affected areas will be professionally cleaned and deodorized.  

Deodorization - We provide specialized services that rid your home of offensive odors left by fire or smoke damage.

Frozen Pipes

2/14/2018 (Permalink)

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back flow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

* Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.

* Open kitchen cabinets to let warm air near the plumbing.

* When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

* Keep your heat set to the same temperature both day and night. 

Ice Dams

2/14/2018 (Permalink)

Ice dams can be a little-known, but major problem during the snowy season.  They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roofs shingles and into the structures interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travellers.com.  To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house.  Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the rood membrane.”

Removing an ice dam as soon as it is found is vital to. Helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melted.

Dangers of Extreme Cold

1/24/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015.

Even scarier?  Fifty-three people died and three were injured due to extreme cold the same year.

It is important to be aware of the effect temperatures can have on you.  The two mailconditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures.  Physical symptoms are white or grayish-yellow skin,skin that feels unusually firm, or waxy numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss,slurred speech, and drowsiness.  If someone’s body temperature is below 95 degrees Fahrenheit seek medical attention immediately. 

To avaid these conditions, stay indoors if possible.  If not, dress warm in layers and try to keep dry.

Be Ready With the Help of Technology

1/24/2018 (Permalink)

Technology can be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others.  From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online.  Services like Google Drive and Dropbox offer free ways to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electric version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information.  You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.  

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis.  You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts and others whom you may need to get in contact with before, during and after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency.  You may need to recharge this from time to time, but you can also buy a solar-powered charger as well.

Winter Weather

12/21/2017 (Permalink)

As the weather outside gets frightful and your cozy homes become warm and delightful, the holiday season’s aglow, let it snow, let it snow, let it snow.  According to climate.gov, on February 12, 2010, there was snow present in all 50 states, including Hawaii!  Five years later in 2015, it almost happened again, when every state but Florida experienced snow.  While it is generally unlikely for certain states to encounter snow, it is still important to know how to be prepared if winter weather strikes your home, business, or while traveling.

What happens if disaster does strike during the most wonderful time of the year? Easy - Call SERVPRO of Joliet, even if it’s the night before Christmas and we will make it “Like it never even happened.”

Understanding Mold

11/15/2017 (Permalink)

When water intrudes into your property, mold growth can start in as little as 48 hours.  Consider the following mold facts:

* Mold is present almost everywhere, indoors and outdoors.

* Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

* Mold spores thrive on moisture.  Mold spores can quickly grow into colonies when exposed to water.  These colonies may produce allergens and irritants and have the potential to cause other health effects.

* Before mold remediation can begin, any sources of water or moisture must be addressed.  Otherwise, the mold may return.

*Mold often produces a strong, musty odor, and the odor can lead you to possible mold problem areas.

* Even higher-than-normal indoor humidity can support mold growth.  Keep indoor humidity below 45 percent.

What Is Black Mold?

11/15/2017 (Permalink)

Stachybotrys chartarum is the type of mold often called "black mold" or "toxic mold". Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing.  Any mold in your home should be treated with caution - stay out of the affected areas and don't touch or disturb the mold.

How Do I Tell If It's Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualifies mold remediation company regardless of the color or type of mold.  In many instances, multiple types of mold can exist in the same house or structure.  If you suspect that you have a mold problem, contact our franchise immediately and we will make it "Like it never even happened."

Mold Removal vs. Remediation

11/15/2017 (Permalink)

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible.  Some restoration businesses advertise "mold removal" and even guarantee to remove all mold.  This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth.  Our franchise has the training and expertise to remediate the mold in your home or business.  Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

Step 1: Contact SERVPRO of Joliet

Step 2: inspection and Mold Damage Assessment

Step 3: Mold Containment

Step 4: Air Filtration 

Step 5: Removing Mold and Mold Infested Materials

Step 6: Cleaning Contents and Belongings

Step 7: Restoration 

Thanksgiving

11/12/2017 (Permalink)

November - when cooler temperatures arrive, and the leaves change, and family-oriented get-togethers, like Thanksgiving, begin the holiday season.  While you are busy whipping up delicious dishes in the kitchen, it is also important to take time to remember safety.

Cooking fires are the leading cause of home fires and home-fire-related injuries in the United States. The National Fire Protection Association (NFPA) reports "Cooking equipment was involved in almost half (48%) of all reported home fires...and tied with heating equipment for the second cause of home fire deaths."

SERVPRO of Joliet wants you, your family, and your property to stay safe.  If you do experience a fire or water damage during the holidays, or any time of the year, we can make it "Like it never even happened."

Five Dangers of Deep Frying a Turkey

11/12/2017 (Permalink)

A deep-fried turkey: delicious, but worth it?  If you've seen any of the numerous videos of turkey fryer explosions and fires online, you may have asked yourself this question before.  Running the risk of bodily injury or property damage is something to consider when menu plannning this holiday season.

* Turkey fryers can easily tip over, spilling hot cooking oil over a large area.

* An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.

* Even a small amount of cooking oil spilling on a hot burner can cause a large fire.

* Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.

* The sides of the cooking pit, lid, and pot handles can get dangerously hot.

Flood Damage

11/12/2017 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States.  Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is potential for suffering flood damage.

Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.  In fact, 20% of all claims paid by the National Flood Insurance Program were for policies in low-risk communities.  On average, floods cast $3 billion in annual losses in the United States.

According to the American Red Cross, floods cause more damage in the United States every year than any other weather-relate disaster.

Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  Remember, when fire and water take control of your life, SERVPRO of Joliet will help you take it back.

When Floodwaters Rise

11/12/2017 (Permalink)

If your home or business has been damaged by a severe flood, it is natural to want to get back to your property to begin the cleanup process.  However, the first rule is safety.  The FEMA website warns us to be aware of roads or bridges possibly weakened or damaged by the flood.  Flood waters are often considered "black water," meaning they may contain contaminates such as oil, gasoline, raw sewage and more - all of which may be harmful upon contact.

Electric lines are often down following a severe flood, and this can be a severe hazard.  FEMA cautions us to stay away from any downed power lines and return home only when authorities tell us it is safe.

If flood strikes your home or business, call SERVPRO of Joliet and we will make it "Like it never even happened."

A Business Plan

10/2/2017 (Permalink)

An emergency escape plan is not required for all businesses; however, the Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency.      OSHA suggests the following steps when developing such a plan.

  Organize an Emergency Preparedness review with your employees to review your company's emergency plans.  You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.

  Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees.  Ensure all exits and routes are clearly marked and well lit.

  Conduct office evacuation exercises and drills.  Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

Got Water?

9/25/2017 (Permalink)



There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on wet carpeting

The Emergency Ready Profile Advantage

8/31/2017 (Permalink)

"There are no secrets to success. It is the result of preparation, hard work, and learning from failure." - Colin Powell

The best way to reduce business interruption following a disaster is to plan for it now.  The best way to plan for a disaster is with a SERVPRO Emergency Ready Profile. 

Some advantages of the SERVPRO Ready Profile:

  • A no cost assessment of your facility.          
  • A concise profile document and app that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin. 
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

For more details about the SERVPRO Emergency Ready Profile, refer to the prior blog post titled Emergency Ready Plan-Are you ready?

Call us today to get started on your business's Emergency Ready Plan!

Emergency Ready Profile- Are you Ready?

8/17/2017 (Permalink)

Call SERVPRO of Joliet to start your business's Emergency Ready Profile

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.

By developing a SERVPRO Emergency Ready Profile, or ERP, for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but will before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you ready for whatever could happen?"

The SERVPRO ERP is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO's Emergency Ready Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural and man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

Commercial Cleaning Needs

6/13/2017 (Permalink)

When you need it done right and done fast, call SERVPRO for all of your commercial cleaning needs. When you hire SERVPRO for maintenance cleaning, you get around-the-clock restoration services built with you in mind. Quality cleaning and a quick response - that's the SERVPRO way. 

Can't figure out how to get the job done? Call us for your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price. 

SERVPRO is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

SERVICES OFFERED 

Fire, Smoke and Soot Cleanup and Restoration

Water Removal and Dehumidification

Crime Scene, Biohazard and Vandalism Cleanup

Mold Mitigation and Remediation

Contents Claim Inventory Service

Air Duct and HVAC Cleaning

Carpet and Hard Floor Cleaning and Care

Stain Removal, Stain Resistance Applications

Odor Identification and Deodorization 

Upholstery and Drapes:Wet or Dry Cleaning Method

Recipe for Safety

6/12/2017 (Permalink)

According to the National Fire Protection Association (NFPA) research, cooking is the leading cause of home fires. Two of every five home fires begin in the kitchen-more than any other place in the home. Cooking fires are also the leading cause of home fire-related injuries. Most of these fires start because people aren't paying attention. While a few minutes may not seem like much time to be away from what's cooking, that is all it takes to start a fire. 

Leaving cooking unattended and other unsafe kitchen practices are a recipe for disaster. Review the cooking safety tips provided below to learn how to help prevent kitchen fires before they start.

- Stay in the kitchen when you are frying, grilling, or broiling food. 

- When you are simmering, baking, or roasting food, check it regularly, stay in the home, and use a timer to remind you. 

- Keep cooking areas clean and clear of combustibles such as towels, drapes, and pot holders. 

- Keep children away from cooking areas by enforcing a "kid free zone" of three feet around the stove. 

- If an oven fire starts, turn off the heat and keep the door closed. If the fire does not go out, get out of the home and call the fire department. 

- If you have a fire in your microwave, turn it off and keep the door closed. Don't open the door until the fire is completely out. If in doubt, get out of the home and call the fire department. 

- Always keep an oven mitt and a lid nearby. If a small grease fire starts in a pan, smother the flames by carefully sliding the lid over the pan (wearing the oven mitt). Do not move the pan. To keep the fire from restarting, do not remove the lid until it is completely cool. NEVER pour water on a grease fire. 

Severe Weather Preparedness

6/12/2017 (Permalink)

Severe weather can happen any time, anywhere. Being prepared to act quickly can be critical to staying safe during a weather event. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others. 

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards. 

Take the next step in severe weather preparedness by creating a communications plan for your family. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place. 

Once you have taken action to prepare for severe weather, share your story with family and friends on Facebook or Twitter. Your preparedness story will inspire others do the same. 

Severe Weather Safety-General

4/10/2017 (Permalink)

Hundreds of people die each year in the United States due to heat waves, hurricanes, lightning, flash floods, powerful thunderstorm winds, and winter storms or winter cold. Additionally, thousands of people are injured by these weather events each year.  If you are aware of what weather event is about to impact your area, you are more likely to survive such an event. To stay on top of the weather, utilize NOAA Weather Radio All Hazards receiver units that can be purchased at most electronic stores. Make sure the model you purchase has a battery-backup. You should also obtain the latest weather information from commercial TV/radio, cable TV, the internet/web, and newspapers. It’s your responsibility! 

What else can you do to prepare for severe weather?

  • Develop a disaster plan for you and your family at home, work, school, and when outdoors. The American Red Cross offers planning tips and information on a putting together a disaster supplies kit at www.redcross.org.
  • Identify a safe place to take shelter.
  • Know the county in which you live or visit – and in what part of that county you are located. The National Weather Service issues severe weather warnings on a county basis.
  • Check the weather forecast before leaving for extended periods outdoors. Watch for signs of approaching storms.
  • If severe weather threatens, check on people who are elderly, very young, or physically or mentally disabled. Don’t forget about pets and farm animals.

Severe Weather Safety - Straight Line Winds/Large Hail

4/10/2017 (Permalink)

Car damaged by hail

Severe Thunderstorm Straight-line Winds:

  • Don’t underestimate the power of strong thunderstorm winds known as straight-line winds – they can reach speeds of 100 to 150 mph. Hurricane-force winds start at 74 mph. Illinois does experience these kinds of winds!
  • If a severe thunderstorm warning contains hurricane-force wind speeds seek shelter immediately (as you would for a tornado situation).Stay away from windows and go to the basement or interior room/hallway. Do not use electrical appliances.
  • Be aware that tall trees near a building can be uprooted by straight-line winds – that tree can come crashing through the roof of a home and crush a person to death.
  • Powerful straight-line winds can overturn a vehicle or even make a person air-borne when they get up over 100 mph!
  • One type of a straight-line wind event is a downburst, which is a small area of rapidly descending rain-cooled air and rain beneath a thunderstorm. A downburst can cause damage equivalent to a strong tornado!

Large Hail:

  • Although it is rare, people have been killed by large hail stones after sustaining head injuries. Additionally, several people are injured by large hail stones each year in the U.S.
  • Some thunderstorms can produce large hail stones that can reach the size of baseballs, softballs, or even as big as computer compact discs (CD) or DVDs! These large hail stones can fall at speeds over 100 mph! – that’s why they are dangerous!
  • If a severe storm is producing large hail stones, seek a sturdy shelter and stay away from windows that can easily be smashed.
  • If you are in your vehicle before the hail storm starts, get out of it and go to a sturdy shelter. Glass windows in vehicles can easily be smashed by the hail stones. If you can’t get out of your vehicle, then come to a stop and cover your head with your arms and hands.  

What to do if you Suspect Mold

3/30/2017 (Permalink)

Mold can spread through a home in as little as 48 hours

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Joliet for mold remediation services

What Not to Do: 

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Joliet specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you see signs of mold, call us today - (815) 436-5735.

 

Should I or Shouldn't I?

1/12/2017 (Permalink)

'Tis the season for colds and flus

Will you catch pneumonia if you go outside with a wet head in winter?? Ever wonder what are really health tips and what are old wive's tales? Well this article from WebMD answers those questions about some common practices we do to try and keep us germ free.

Use hand sanitizer: Worth it

“Hand sanitizers have gotten better in recent years,” explains Charles Gerba, PhD, a germ expert and environmental biologist at the University of Arizona. Look for one that contains 60% alcohol. That's the amount needed to kill germs. 

You don’t have to overdo it, Gerba says. Use it once or twice during a typical day, as well as after using public transportation, when you get home, or before you eat (if you can’t wash your hands).  

Wash your hands constantly: Not (necessarily) worth it 

Turn off the faucet with a paper towel: Worth it

“The faucet handle is the most contaminated surface in a restroom,” Gerba says. Using the same towel to open the restroom door on the way out is also a good idea. 

Skip the hand dryer: Worth it

These machines aren’t only annoyingly loud, but they could be hazardous to your health. Studies find that a jet air dryer spreads 1,300 times more germs than paper towels . Use paper towels if available, or air dry your hands.

Use a paper toilet seat cover: Not worth it

The porcelain throne is actually one of the cleanest spots of a public restroom because they’re often cleaned with disinfectants, Gerba says. 

If it gives you peace of mind, go for it, but that thin piece of paper isn’t going to do much good, since fluid can go right through it, says Philip Tierno, PhD, microbiologist and clinical professor of pathology at New York University. But chances are good you’re not going to come in contact with anything that can infect you, he says. 

Touch elevator buttons with your knuckle or sleeve: Worth it

The ground-floor button, which everyone touches, can get especially grimy, Gerba says. 

Avoid shaking hands or hugging people who appear ill: Worth it

Explain that you’re not being rude; you’re protecting your health. Both experts say they avoid touching friends and relatives who are sick, especially if they’re coughing and sneezing.

Keep your fingers off your face: Worth it

Touching your eyes, nose, or mouth with germy hands is a surefire way to get sick. And you may be doing it more than you realize. One study found the average adult touches their face about 16 times per hour.

Bring your own yoga mat to class: Worth it 

Doing downward dog can deliver plenty of health benefits, but your yoga mat can also be a prime place for germs, Tierno says. Make sure to clean it with antibacterial wipes after every use.

Wipe down gym equipment: Worth it

Working out can play a role in boosting your immune system, but exercise equipment is pretty dirty. One study found the virus that causes the common cold is present on 63% of gym machines. Protect yourself from germs as you work out by wiping gym equipment with a towel before using it. (Tierno suggests using your own towel and marking an X on the “dirty” side.) 

Wear a surgical mask on airplanes: Actually worth it!

It’s not overkill, Tierno says, especially if someone behind, beside, or in front of you is sneezing and coughing. Any further away, you’re probably safe. 

Preventing Frozen Pipes

12/5/2016 (Permalink)

Frozen pipes can cause major damage

Being prepared and informed may help you to avoid the messy and often expensive issue of frozen pipes. Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:

 

  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Hopefully taking these preventative measures will help you get through the winter without any frozen pipes.  If you should find yourself with a water issue from a broken, frozen pipe, know that SERVPRO of Joliet is standing by to assist you in your time of need.

 

Winter Preparation - Household Checklist

10/31/2016 (Permalink)

Prepare your home for the winter months

As we approach our last month of fall, and while the weather is still fairly mild, now is the time to prepare your home for winter. It's coming, and unfortunately will be here before we know it! Here are some tips you can do to ensure your home will be prepared when the temperature start dropping and the snow starts falling. 

1. Check Windows and Doors for Drafts
Did you know that a simple 1/8th inch gap running the length of your door can equal the same surface area as a brick missing from the exterior of your house? Most drafts around doors and windows can be easily fixed by installing weatherstripping or caulking around windows.

2. Insulate Plumbing and Pipes
A few minutes of prevention at the onset of winter can save you hundreds of dollars on costly damage and repairs to pipes and plumbing. Insulate pipes or use heat tape or a thermostatically controlled heat cable to prevention pipe bursts. Jump into action now, and prevent major issues in the future.

3. Replace summer screens with winter storm doors and windows
Replacing screens with storm doors will keep the rain and cold out and make the inside of your home nice and cozy.

4. Secure dryer vents and air intakes
While it is a good idea for any air intake to be covered with a wire or mesh prevention barrier year round, animals may take advantage of any openings more aggressively once winter sets in.

5. Clear Debris from Gutter Downspouts
Precipitation in a short amount of time from winter storms means excess runoff and potential flooding. Gutters and downspouts are the first line of defense in keeping the inside of your home dry. Make sure the downspouts are free of debris and that water is directed away from your home's foundation. If water runs away from your foundation, odds are that the rest of your home's moisture defenses will do their job.

6. Replace Furnace Filters
Furnace filters keep excess dust and particles from circulating from your home and help your furnace operate more efficiently. Some furnaces have metal filters that can be cleaned by rinsing them or vacuuming them out, others are disposable and need to be thrown out and replaced.

7. Drain and store garden hoses and shut off exterior water spigots
Disconnecting and draining garden hoses and other exterior irrigation will greatly extend their life or prevent bursting.

8. Check attic for proper air ventilation and insulation
Have you ever checked to see if your attic is adequately insulated? If not, check out this article on how to determine how much insulation is necessary for your region.

9. Add more insulation
If you do not have enough insulation, adding more will go a long way to reduce your heating bill.

10. Install a programmable thermostat.
A programmable thermostat is a great idea for making your home more energy-efficient. 

Completing these items will help you enjoy the next season change worry free! 

Fire Prevention Week

10/6/2016 (Permalink)

Smoke alarm usage and maintenance is key to fire safety.

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a smoke alarm plus a fire escape plan that has been practiced regularly can save lives.

This October, in recognition of Fire Prevention Week (Oct.9th-15th), the Red Cross will focus their efforts on raising awareness about fire safety nationwide, and by canvassing local communities to install smoke alarms in homes that need them, teaching people about what they can do now to be prepared should a fire break out in their home.

Some top tips for fire safety:

- Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

- Test smoke alarms every month and replace batteries as needed.

- Talk with family members about a fire escape plan and practice the plan twice a year.

- If a fire occurs in your home, Get out, Stay out and Call for help. Never go back inside for anything or anyone.

For more fire safety tips, checklists and fact sheets go to www.redcross.org. Also, like and follow our SERVPRO of Joliet and SERVPRO of Lockport/Lemont/Homer Glen Facebook page for more fire prevention ideas all month long.

Being Prepared for Possible Water Damage

9/20/2016 (Permalink)

Floods are among the most frequent and costly natural disasters.  Conditions that cause floods include heavy or steady rain for several hours or days that saturates the ground.  This is especially true when the ground is still frozen or too dry.  Flash floods can occur in the country or city, where runoff from buildings, parking lots and streets can overwhelm municipal storm water sewers. Fortunately, you can help prevent the water damage that floods can cause your home.  Here are several flood control fixes you can make to help manage storm water runoff and prevent flood damage to your home:



  1. Slope soil away from your home's foundation.               

  2. Clean out gutters and downspouts in the fall and spring.  You can also use downspout extensions to carry water farther away from your foundation.           

  3. Plug holes or cracks in you gutters, downspouts and downspout extensions.                                                

  4. Set up a downspout to empty into a rain barrel.            

  5. Look for holes or cracks in your foundation and completely fill them.                                                  

  6. If your home is prone to flooding, having a sump pump installed is the most convenient flood control.      

  7. Review with all family members how to shut off utilities in an emergency.                                                        


You will be better prepared to withstand a flood, or any disaster, if you have an emergency plan in place.  Plan and practice an evacuation route and have an emergency kit packed and ready to go.  

National Preparedness Month

9/6/2016 (Permalink)

National Preparedness Month is recognized during the month of September and is sponsored by the Federal Emergency Management Agency.  It serves as a reminder that we all must take action to prepare, now and throughout the year, for the types of emergencies that could affect us where we live, work, and also where we visit.  In order to be prepared, the first things to do would be to make an Emergency Plan and an Emergency Kit. 

• Make a Plan. Work with you family and neighbors to make an emergency plan for the types of disasters that affect your area. Make sure everyone in your family understands where to go and what to do in case of an emergency. You can download Family Emergency Plan templates at www.ready.gov/make-a-plan.  Business owners can go to https://ready.SERVPRO.com/ to downlod the SERVPRO Ready App and create a business emergency ready plan.

• Update Contact Information. Having accurate records for family, friends and neighbors will help you stay in contact and possibly help those in need. Make sure updated contact information is posted in visible places throughout your house and workplace.

Check Your Policy. Review your insurance policy annually and make any necessary changes – renters, too! When a disaster strikes, you want to know that your coverage will get you back on your feet.

• Make a Ready List. You may not need all of the items in ready-made preparedness kits. Choose the essentials that fit your needs and budget. Don’t forget to keep supplies at work and in your car. Sample Ready Lists can be found at www.ready.gov/document/familysupply-list

These are just a few tips to begin being prepared.  Start now..you can never be too prepared!

End of Summer Household Checklist

8/22/2016 (Permalink)

A clean fireplace is a safer fireplace.

Wow where did summer go?? Kids are back to school and Labor Day weekend is right around the corner. Soon Starbucks will be selling their pumpkin spice lattes and that's a true sign that the seasons are changing!

Moving into a new season typically means that there are some home maintenance tasks you can check off your to-do list. That's especially true as we head into fall, as we will begin to experience cooler temperatures before winter's frigid grip takes hold.

To make sure your home is in tip-top shape, consider tackling some of these checklist items:

1. Check your home's air flow. Clean and vacuum any built up dust from your vents, stove hood, room fans, baseboard heaters and dryer vents. Keeping these areas clean will maximize air flow and can help decrease your risk of fire.

2. Crank up the heat.  Have your heating system inspected and serviced.  Change the furnace filters. It's always a great idea to make sure your system is in working order before the temperatures plunge and you're left with a faulty heater.

3. Light my fire. We're entering fireplace season, so make sure your fireplace and chimney are clean and free of any debris or build up.  You may want to call in a professional to clean your fireplace flue and liners, which will prevent a build up of creosote.

4. Paint and carpet. If you're planning to do any interior painting, carpet cleaning or carpet replacement, make sure to tackle these projects while the weather is still mild and you can keep your windows open for ventilation.

5. Check your insulation. Do a visual inspection around your home, including the exterior, to check for any spots that may need new caulk or weatherstripping. 

Once you've finished the list, you can kick back, relax and enjoy some football!

IICRC Certified and What that Means

7/28/2016 (Permalink)

IICRC Certified logo

SERVPRO of Joliet is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Joliet

SERVPRO of Joliet specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Commercial Property After A Water Damage Event

7/20/2016 (Permalink)

Commercial water damage at an apartment complex in downtown Joliet, IL

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Joliet

SERVPRO of Joliet specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fireworks Safety

6/30/2016 (Permalink)

Fireworks are synonymous with our celebration of the Fourth of July.  Yet, the thrill of fireworks can also bring pain and damage.  On average, 230 people go to the emergency room every day with fireworks-related injuries in the month around the July 4th holiday.  Not to mention countless number of fires started by fireworks, causing structural and vehicle damage.  As we approach the Fourth of July holiday weekend, The National Council on Fireworks Safety encourages consumers to review all safety tips before puchasing and using fireworks.

First and foremost, know and obey all local laws regarding the use of fireworks.  In many cities, including Joliet, fireworks are illegal.

* know your fireworks; read labels and warnings

* an adult should supervise all fireworks activities

* wear safety glasses when shooting fireworks

* use fireworks in a clear area, away from buildings and    vehicles 

* never relight a "dud" firework; wait 20 minutes then soak it  in a bucket of water before discarding

*always have a water source nearby

The safest way to enjoy fireworks is to leave them to the professionals. Our communities have several opportunities to view professional fireworks displays.  What better way to celebrate but to sit back and enjoy the show!

Happy Fourth of July! Enjoy the long weekend and be safe!

Emergency Water Damage Tips

6/21/2016 (Permalink)

There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room      temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out  of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on  wet carpeting

Open House / Anniversary Celebration

6/7/2016 (Permalink)

Recently our franchise reached a milestone of 10 years of serving our local community.  We celebrated that milestone on May 5th, 2016 with an Open House at our warehouse facility.  We wanted to share our success and show our appreciation to the local community and those who have helped us get here today.  It is an honor and privilege to serve the residents and businesses in our community in their time of need.  Thank you from SERVPRO of Joliet/Lockport/Lemont/Homer Glen!

(More photos posted in the photo gallery)

Thunderstorm Safety

5/26/2016 (Permalink)

Lightening can lead to fires.

As we are nearing the end of spring and transitioning into summer, there is no better time to review thunderstorm safety.  Remember enjoying a good, summer thunderstorm? Those days seem long ago as thunderstorms today seem to have the ability to turn severe quickly! Bottom line is that thunderstorms are dangerous.  Every thunderstorm produces lightning.  On average in the U.S., lightning kills 51 people and injures hundreds more.  Other associated dangers of thunderstorms include tornadoes, strong winds, hail and flash flooding.  Flash flooding is responsible for more fatalities than any other thunderstorm-associated hazard.  To begin preparing for a thunderstorm, and any weather related disaster, you should build an emergency kit and make a family communications plan. Investing in a NOAA Weather Radio is also a good idea. During a thunderstorm always seek shelter.  Avoid contact with electrical equipment, cords and plumbing.  Plumbing and electrical appliances can conduct electricity. A Thunderstorm Warning is more serious than a Thunderstorm Watch.  However, if a Watch or Warning is issued, take it seriously and find shelter! As the Memorial Day weekend approaches and thunderstorms are in the forecast, remember these tips.  Enjoy and be safe! Happy Memorial Day!

Tornado Awareness

4/5/2016 (Permalink)

All kidding aside, April is Tornado Awareness month.  Are you prepared?  Check out www.ready.illinois.gov for some great preparedness tips.  If you have a business and no emergency plan in place, contact us at (815)436-5735 to set up your no cost Emergency Ready Profile. 

Ice Dams & Winter

1/14/2016 (Permalink)

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation, and other areas.

HAPPY HALLOWEEN 2015 FROM SERVPRO OF JOLIET

10/13/2015 (Permalink)

SERVPRO of Joliet would like to wish everyone a safe and Happy Halloween.  Listed below is our territories trick or treat hours per town:

Joliet 4:00 pm - 7:00 pm

Crest Hill 4:00 pm - 7:00 pm

Romeoville 4:00 pm - 7:00 pm

Categories

Archived Posts