Recent Posts

Smoke Vs. Soot

1/18/2022 (Permalink)

Smoke and soot are invasive and can infiltrate various cavities within your home, furthermore, causing hidden damage and odor. Our expertise within smoke damage allows us to inspect and accurately assess the extent of the damage and develop a comprehensive plan of action.

Smoke and Soot facts:

  • Smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go floor to floor.
  • The type of smoke may significantly affect the restoration process.

Different Types of Smoke

There are two different types of smoke—wet and dry; therefore, different types of soot and residue exist after a fire takes place. Before restoration begins, SERVPRO of Joliet will test the soot to determine which type of smoke damage is present. The cleaning procedures will then be based on the information identified during pretesting.

Here are more details about the various types of smoke and fire residue:

  1. Wet Smoke – Plastic and Rubber

Signs: Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

  1. Dry Smoke – Paper and Wood

SignsFast burning, high temperatures, heat rise – therefore smoke rises.

  1. Protein Fire Residue – produced by evaporation of material rather than from a fire

Signs: Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each situation is different, your fire damage requires a unique solution tailored to its specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. We will treat your family with empathy as well as the respect and care your property needs.

Emergency Ready Profile

1/18/2022 (Permalink)

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
 The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give us a call today and set up your ERP!

Carpet Cleaning

12/22/2021 (Permalink)

Since 1907 SERVPRO has been handling stains and soils of all types, from residential homes to commercial facilities. Using IICRC standards for carpet cleaning care as a guide, SERVPRO of Joliet Professionals will guide you in the best decisions to care for your carpet. This includes:

  • Showing you what cleaning options would be best for your level of soiling
  • Giving you an estimate of time and cost for the carpet cleaning
  • Explaining the benefits of soil protection and the advantages of a clean carpet for good indoor air quality

Here are some examples of our carpet care options:

Bonnet Cleaning-cleaning/maintenance for light soiling

Hot Water Extraction-cleaning for light to moderate soiling

Deluxe Precondition and Rinse-cleaning for moderate to heavy soiling; pre-treat and rinse

Showcase Premier Cleaning-cleaning for moderate to heavy soiling

Call SERVPRO of Joliet and we will help will all of your cleaning needs. 815-436-5735

Emergency Fire Damage Tips

12/18/2021 (Permalink)

Emergency DOs AND DON'Ts

These emergency tips will assist you in taking proper action until a SERVPRO of Joliet Professional arrives. Follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration.

  • Limit movement in the home to prevent spot particles from being embedded into carpet and avoid tracking
  • Keep hands clean. Soot on hands can further soil upholstery, walls and artwook.
  • If electricity is off, empty freezer and refrigerator completely and prop door open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • Don't attempt to wash any walls or painted surfaces without first consulting your SERVPRO of Joliet Professional.
  • Don't attempt to shampoo carpet, rugs or upholstered furniture without consultation.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without first consulting with an authorized repair service. 

If your home or business has been affected by fire, call SERVPRO of Joliet.


Storm Damage? SERVPRO of Joliet can Help.

12/15/2021 (Permalink)

Regardless of the Storm Damage, We Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Joliet can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Tornadoes and wind damage
  • Wild fires

Here in Joliet we can get severe weather any day of the year, but spring and summer bring more opportunities for severe thunderstorms. SERVPRO of Joliet professionals are highly trained and prepared for all storm related damages. Give us a call at 815-436-5735 if your home or business has been affected by a storm. 

Trust The Restoration Specialists With Your Belongings

12/7/2021 (Permalink)

When your home is impacted by a water damage, it is often the loss of your personal belongings that is the most devastating. Clothing, furniture, photo albums and other keepsakes are the items that often can't be replaced and are the most important to your family. The restoration professionals at SERVPRO of Joliet are trained in the most up-to-date cleaning methods to restore these precious items that make your house a home. 

Our technicians utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

We always pre-test surfaces to determine the safest and most effective cleaning method for each item. Our "restore" versus "replace" mentality means our priority is to preserve your precious belongings and keep your costs low. 

If you have experienced a water damage in your home, call the restoration experts at SERVPRO of Joliet.

Commercial Services Spotlight: Hospitality Facilities

12/7/2021 (Permalink)

After months of canceled and postponed weddings, concerts and conventions, it is exciting to see the return of in-person social and business events to central Indiana. At SERVPRO of Joliet we understand that resuming these activities is especially important to the hospitality industry. Therefore, when disaster strikes in the form of fire, smoke or water damage, it is imperative that facilities are able to quickly get back to business. From small independent venues to large convention centers, we have the knowledge and experience to assess your situation and restore the affected area with as little inconvenience to your guests as possible. Our priority is to isolate the impacted areas of damage so that your facility can continue to function and maintain your high level of service to your customers. We offer a variety of services to the hotel, casino, entertainment and convention industries:

Our Experience Includes:

  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Biohazard
  • Odor Removal
  • Air Ducts and HVAC Cleaning
  • Smoke and Soot Cleanup
  • Mold Removal
  • Vandalism Cleanup
  • Document and Records Recovery
  • Total Project Management

If your commercial property has been impacted by fire, smoke or water damage, contact SERVPRO of Joliet. We are the locally-owned, trusted leaders in the restoration business and we can make it "Like it never even happened."

Emergency Ready Profile

11/20/2021 (Permalink)

We’ll help minimize interruption. This can be done with our Emergency Ready Profile which is a cost free option for your business. We gather all he contacts needed during a disaster. With this, we now offer a matterport camera scan with the profile that can also be utilized. Preparation is key to making it through a disaster, so plan Now. SERVPRO® staff sets the profile up for you.

Emergency Ready Profiles contain critical information for quick response times.

Information gathered:

  • Property Details

  • Location Information

  • Building Access Points

  • Utility Contact & Shut-Off Information

  • Key Emergency Contacts

  • Additional Building Specifics

A concise profile with critical info needed in the event of an emergency. It remains a no cost assessment. Get you back to your building faster and get your life back up and running while also identifying the line of command for authorization before work begins.

Ew! What's that smell?

11/15/2021 (Permalink)

Good news! We are able to deodorize your home whether it's a water job or fire job or it's merely animal smells. We have the equipment to get the job done. Our team of professionals will use Ozone generators to remove any odor after the source is removed. Ozone gas (O3) is very effective in eliminating odors. When the Ozone generator is on, plants, animals and the team member need to get out of the area that is being treated, because ozone can be toxic when inhaled at significant levels. It is meant to make O2 turn to O3 as it is an olfactory desensitizer. Ozone works slowly, but is very effective. Depending the disaster, the ozone generator can do the trick, or it can a necessary deodorization step.

Winter is Coming! Tips to Get Your Fireplace Ready for the Season

11/10/2021 (Permalink)

Days are getting shorter and the temperatures are dropping fast. With most of us spending more time at home than ever before, now is the time to get your home ready for cold weather. One way to do that is to prepare your fireplace for a winter's worth of cozy fires.

Before that first fire of the season, have your fireplace and chimney inspected by a qualified chimney inspector. They will look for signs of deterioration and be sure your fireplace is properly ventilated. The type of fuel you use and how often you use your fireplace will determine if your chimney will need to be swept. 

When it's time to collect wood to burn, use dry and well-aged wood. Wet or green wood creates more smoke and causes more soot to accumulate in the chimney. 

Clean out ash from previous fires. Only one inch of ash should remain in the base of the fireplace. More than that can create more smoke and impact proper ventilation. 

If possible, keep a window cracked while you utilize your fireplace to encourage proper ventilation in your home.

Never leave a fire burning unattended. Do not go to bed or leave your home while your fire is still burning. 

Check to be sure your smoke and carbon monoxide detectors are in good working order. Also, keep a fire extinguisher on hand and teach family members how to use it if necessary. 

Keep the area around the fireplace clear of items that could easily catch fire such as furniture, draperies, books, newspapers, rugs, etc. 

Teach children about the dangers of fires and never leave children unattended near a fire. 

Cozy fires are a joy during the winter months in Indiana. Follow these tips to keep your family safe while staying in. If your home or business is damaged by fire or smoke this winter season, call the restoration professionals at SERVPRO of Joliet.