Recent Posts

Water Damage Prevention Matters

2/17/2021 (Permalink)

Water damage is very unpredictable and usually leaves the customer with costly repairs. While many homes and buildings are protected against fire damage by installing fire alarms and detectors, only few have protected their properties against water damage. What makes it worse is that water damage, oftentimes, is unrecognizable until the damage caused is already huge. The best way to prevent water damage and costly repair services, it is important to protect yourself, your home, and your business against it by following the tips below.

  • Perform regular inspections and maintenance on your plumbing systems
  • Repair and protect your home or building’s exterior

  • Winterize any exterior water shutoff valves each winter to protect from frozen pipes.

Finally, in case water has penetrated your home, the best option to take is to call a professional water damage repair services to minimize the damage caused. SERVPRO has professional tools and water extraction systems that can quickly remove water inside your home or building and prevent the damage from spreading.

Fireplace Safety

2/15/2021 (Permalink)

45% of all home-heating fires and hospital visits can be attributed to improper or unsafe use of fireplaces. Therefore, we at SERVPRO want to keep you informed about safe fireplace practices. Remain warm in the crackling heat and celebrate the holiday season by comforting flames, but do so while minimizing the threat of an uncontrolled fire.

  1. Burn safe materials – It is important that you only burn natural materials in your fireplace. This includes tinder (e.g. pine needles or tiny sticks), kindling (e.g. small sticks or pinecones), and fuel (e.g. large logs). Never introduce foreign substances such as cardboard, newspaper, and paper trash as they burn poorly, produce a lot of smoke, and release chemicals into the air.
  2. Avoid using flammable liquids to start fires – The volatile nature of gas means that you should never put it in your fireplace as it could easily cause an uncontrolled fire. It is best to simply use matches and tinder, however, if you require an accelerant to start your fire, use a small amount of lighter fluid.
  3. Clean out the ashes after every fire – Regularly clearing your fireplace of ashes will prevent live coals from burning while you are away while simultaneously keeping your fireplace clean and visually attractive.
  4. Keep a fireplace screen in front of the fireplace when in use – A fireplace screen (3 ft. high or taller) will catch live sparks that leap out of the fire and prevent large logs from falling out. This ensures that the fire does not spread beyond its non-flammable containment and that nearby persons are not injured.

We understand that while temperatures remain in the upper 90s, fireplace safety seems unnecessary. However, we are soon to experience cooler weather and hope to preemptively equip you with the knowledge necessary to safely operate your fireplace.

If your home is affected by a fire, due to a fireplace mishap or otherwise, call SERVPRO of Joliet at 815-436-5735 for fire cleanup and reconstruction services.

Signs That You May Have Hidden Water Damage in Your Home

2/11/2021 (Permalink)

Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored materials

Many materials common in homes show water damage through discoloration. Pigments used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Unusual or musty odors

Several complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly soaked wood, and other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells. If you notice an unusual smell in your home, call the pros to get the problem handled quickly!

Dripping or other water sounds

Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss. It might be a whooshing sound or even a hum. If you hear anything unusual behind those walls, give us a call!

SERVPRO of Joliet helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at 815-436-5735 if you experience water damage of any kind.

Excellence in Our Marketing Team

1/25/2021 (Permalink)

When you have an emergency, you want a team who can help you. Our marketing team has achieved a high level of excellence this year. We want to take this time to recognize them.

We are so proud of how hard they have worked during this uncertain year! Congratulations to each member of the team for the fantastic results. 2020 has been anything but easy-- our team has worked their tails off to succeed and help others!

When an emergency damage hits, you want a team that is efficient and professional. Our team in each office knows how to help you. They are knowledgeable, trained, and officially, some of the best in the business. Call SERVPRO of Joliet when disaster strikes.

5 Ways To Prevent Your Pet From Causing a Fire

1/25/2021 (Permalink)

Pet Preparation Measures

When working to avoid a fire emergency from breaking out in your residence, remember that there are steps you can take to prevent your pet from triggering an inferno. Here are five pet preparation measures that will reduce the chances your fur baby inadvertently sparks a blaze.

1. Reduce Flames
Open fires create pleasant atmospherics but always contain an element of danger. Place candles away from tables that might be jiggled by wagging tails or knocked down during overzealous rounds of fetch. Consider substituting electric candles, which also come with fun features, like dimmers and funky colors. Whatever you do, never leave your pet alone with anything that is burning.

2. Address Cords
Puppies and kittens chewing on electrical wires can cause a fire emergency. Cord protectors help keep temptation at bay. Pet stores also offer bitter sprays that can be applied to inhibit your feline’s gnawing impulses.

3. Take Away Oven Knobs
Despite lacking opposable thumbs, curious canines are capable of switching on stoves. If the dials on yours are removable, set them aside every time you leave home. Safety covers are another option that may prevent wayward paws from switching on burners.

4. Institute Monitoring Technologies
Install a camera to observe Fido in your absence. Using your phone, you can easily see what is going on at any time. Have a responsible neighbor on speed dial in case you detect a threatening situation.

5. Restrict Your Pet’s Movement
Use gates to bar animals from entering rooms where danger resides. Knowing Fluffy’s exact location during a fire also enhances pet safety. Quick access to your dog or cat during a crisis is essential. Leave hiring a residential fire restoration expert to repair your home’s damage until after your creature’s safety has been secured.
A fire emergency threatens your pet as much as it does the rest of your family. Inhibit your beastie from triggering a blaze in Joliet, IL by observing the above precautions.

5 Things You Need to Know About Water Damage

1/25/2021 (Permalink)

As a homeowner, you need to make sure that you're prepared to protect your Joliet, I, home from peril. Water damage can manifest itself in all sorts of ways, whether it's from excessive rainfall, a pipe burst or toilet overflow. Arm yourself with knowledge and study the following tips regarding residential water damage.


1. Call Your Insurance Company Immediately.
If you discover flooding or another type of water damage, you need to contact your insurance company immediately. Your insurance agent can file a claim much more quickly, as well as walk you through the initial damage remediation steps.


2. There's No Time to Waste.
Remediating water damage is all about efficiency. Once the initial accident occurs, it's a race against the clock to see how quickly you can resolve the situation. Secondary damage, such as mold growth, only requires 24 hours to set in.


3. Flood Water Comes in 3 Different Categories.
Flood water is categorized based upon the types of contaminants present. Category 3, also known as black water, poses a significant health hazard and must be handled much more carefully than Category 1, which originates from your water line. Black water floods are also capable of inflicting significantly more damage.


4. Flood Damage and Water Damage Are Not the Same.
Your insurance company treats each disaster differently, depending on the source of the damage. Damage caused by a pipe burst, or other internal accident, is considered water damage. Damage that resulted from a nearby body of water that overflowed onto your property is considered flood damage.


5. Flood Damage is Not Covered by Homeowner's Insurance.
If you live in an area that is more susceptible to flooding, then it's a good idea to purchase a separate flood insurance policy. You also should sit down with your insurance agent to discuss exactly which scenarios your current homeowner's insurance policy actually does cover.
There are steps you can take to help deter water damage, but there's no way to guarantee absolute immunity. If your property has recently suffered a pipe burst, severe flood or other type of water damage, make sure to contact storm remediation experts as soon as possible.

Top Causes of Fires in Commercial Buildings

1/25/2021 (Permalink)

House fires spike when the weather gets colder. The leading cause of these house fires is the use of heating equipment. According to the National Fire Protection Association, the US Fire Department responds to an average of 50 thousand fires per year just from heating equipment.

Here are a few simple tips that you can follow to prevent house fires in your home this winter:

1.) Be mindful when using space heaters.

Space heaters account for more than two in five of house fires due to heating equipment (source: NFPA). Of these fires, 86% result in fatalities. The biggest cause of space heater fires is having them placed too close to flammable objects. To prevent this, you can follow the "3 feet" rule (see tip #2).

2.) Follow the "3 feet" rule.

A good rule of thumb is to keep anything that is flammable a minimum of three feet from any heating equipment, such as the furnace, fireplace, wood stove and portable space heaters. This will lessen the chance of anything accidentally catching fire. 

3.) Turn off all heating equipment before going to bed.

Most heating equipment fires do not occur overnight. However, the ones that do account for almost half of house fire fatalities from heating equipment. Make sure to turn off all heating equipment before going to bed. You are better off using an extra blanket or two than unnecessarily risking your life.

4.) Remember that ovens are not heaters.

Ovens should never be used for a source of heat. This is an inefficient way to heat your house, and it can cause carbon monoxide poisoning. Stick to using your oven to make food as it is designed to do. 

Top Causes of Fires in Commercial Buildings

12/8/2020 (Permalink)

A fire or smoke damage to your commercial building can have catastrophic consequences. No matter the source, the damage to your business can be costly to you and your customers. Understanding the most common causes of fire damage to commercial properties allows you to better mitigate your risks to your business.

1. The number one cause of commercial fire damage is cooking. Although most commonly occurring in restaurants, any building that has a working kitchen is at risk. High cooking temperatures, flammable oils and grease and multiple people working in close proximity make this an ideal situation for a fire or smoke damage to occur.

2. The second most common cause of fires in commercial buildings is heating equipment. Malfunctioning heaters, boilers and radiators can overheat and lead to fire or smoke damage. Improperly utilized space heaters can also be dangerous.

3. Electrical and lighting equipment is the third most common cause of damage to commercial buildings. Old wiring and overloaded circuits can lead to overheating that can spark a fire or smoke damage. 

Knowledge of these common causes of fire and smoke damage to your commercial property is the first step to prevention. Proper maintenance by qualified HVAC technicians and electricians is a first step to minimizing your risks. If your commercial property suffers a fire or smoke damage call the experts at SERVPRO Joliet at 815-436-5735 anytime day or night. Our trained restoration professionals will be on site quickly to assess the damage and create a plan to make your property "Like it never even happened."

What is a Storm Team?

12/1/2020 (Permalink)

When you call SERVPRO of Joliet, you are calling on the resources of a network of strategically positioned "storm teams" that will jump into action and come to your rescue if your home or business is damaged in a storm. Although each franchise is independently owned and operated, we work together closely to bring equipment, manpower and expertise wherever it is needed. 

Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

If your home or business is damaged by a storm, no matter how big or small, call the trusted professionals at SERVPRO of Joliet want to make your property "Like it never even happened." We are available 24 hours a day, 7 days a week at 815-436-5735.

SERVPRO of Joliet on Speed Dial

11/24/2020 (Permalink)

When fire or water damage puts the things that matter to you most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO of Joliet is so important.
To get the team that’s faster to any size disaster we recommend you tell your building engineers and property managers to add the following contact to their mobile devices:

Emergency Fire Water Cleanup

815-436-5735

Having this important contact information will increase the response time for our technicians to mobilize and act swiftly to get your home or business back to the way it was.

We’re a leader in giving control back to homeowners, property managers, and even entire
communities after the ravaging effects of water or fire. So whether you’re responsible for
1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local
SERVPRO of Joliet franchise professional. We can help make it "Like it never even happened."