What our Customers say...

Water Damage Testimonials

We received excellent service.

They were FANTASTIC!

Very friendly and knowledgeable.

Excellent job and excellent service!

I am so thankful for all you have done.

Excellent work.  Friendly and very knowledgeable.

The crew was very considerate while walking thru my house and very careful boxing up the contents of my cabinets.  I am very impressed!

You guys were great!

Everything was neat and organized.

Great, friendly, educated service!

Tim was exceptional!

During this high stress time I felt like Julio was very accommodating and knowledgeable.  If anything like this were to happen again I would call Julio and his crew.

Julio was very professional and easy to work with during the service.

They did it all.  Steve and his crew were fantastic!!!  The BEST, most professional group I have ever hired.  Even better when you consider our disaster!

Tim Rogers and his crew are a class act!

They were awesome and very punctual!

Did a great job, very prompt and let us know what was going on every step of the way.

Anton Bekoe was very professional, helped us understand next steps and spoke with our insurance adjuster clearly.  Our home was left in good shape each time the crew left.  We also appreciated the crews promptness and communication via phone with schedule changes!

Allen and Anna were wonderful!  He explained the whole process of what he was doing and they were very aware of my personal items in the kitchen and covered everything!

Excellent work!

Julio did an amazing job!  Thank you!

Very friendly, polite and professional.  They even took time to shake my moms hand.  Very impressive.

You guys are amazing!  Rich and Tim were very wonderful to work with!

Fantastic work and responsiveness!

Workers were extremely competent and courteous during entire process.

Tim was professional, this was his second time working with us.  He explained the process and was prompt each morning.  Can't say enough good things about Tim and your service. 

Steve was very helpful and knowledgeable throughout the whole process.  Very please with his work.

Great job!  Was nice to the tenant living there.

Amazing communication and quick turnaround.  Really amazing workers.

Prompt, professional and personable.  Very satisfied.

My crew was extremely good with the service they provided.  Very well informed and helpful.

I would like to thank James.  He was very professional and met my concerns.  A valuable employee!!

Amazing team!!

Performance was great.

Steve and his crew were outstanding in a time of stress.

Staff were very professional, informative and courteous.  Thank you!

Very satisfied with the prompt service!

Nice job!

Continue doing business the way you guys do!  Steve and Rich were very friendly, informative and professional!!

Impressed with the professionals and everyone was very knowledgeable.

Julio and Anton were absolutely great and true professionals!  Highly recommended!!

Extremely helpful, professional and knowledgeable.  Thank you!

Couldn't be more helpful or professional!

Great work ethic!

I loved the experience and knowledge of the on-site personnel.  He (Anton) explained every procedure and answered every question quickly.

Steve Hogan was very patient answering all my questions, always on time and very professional.

They put me at ease during this stressful experience.  Both guys were professional and courteous.  Explained everything with ease and understanding.

Very personable, knowledgeable and thorough!

Julio was very helpful in assisting with information on other services that I required (plumbing, HVAC etc.)

Good job and good workers.

They did a great job - very satisfied.

I thought the team did an amazing job.  James went above and beyond to advocate for us - making sure the job was done!

Anton was fantastic!

All the SERVPRO gentlemen were kind, quick and proficient.  They were extremely cognizant of the stressful situation to us, the homeowners, and acted accordingly and professional.  We are grateful. 

Michael and his team were outstanding!

Super!!

Great communication and a pleasure to work with!

Great job!

Steve was very professional in his job - he did a neat job.

Very Impressed!!

Thank you so much for quick services, awesome personnel- Julio makes it easier - he is able to talk it thru for people like me with high anxiety.  Julio and Mike were great in remembering about my hearing loss, a sign of respect. This in & of itself sets precedent for how you operate your company.  Love him!!

Service was fantastic, both guys were polite, courteous, and very helpful and quick in getting things taken care of.  Anton worked the weekend which was greatly appreciated.

Prompt and knowledgeable.

Very friendly and courteous.  It’s been a pleasure working with you!

I was very impressed at how quickly the team was able to get out on short notice.  I was equally impressed with speed of work and equipment set up.

James and Keith were GREAT!!!  Worked as a team and clearly set my expectations.  I wouldn’t change anything other than to make these guys the trainers for your new staff!!! ??

Prompt, courteous and answered all questions I had.

Anton was very knowledgeable and a pleasure to work with!

This crew from SERVPRO is the best crew ever.  Michael is a true professional and a creative problem solver.  Many thanks to this crew.

Kevin and his guys were great - thank you so much.

They were awesome! Very friendly, professional, polite, kind and very hard workers.  Thank you so much for getting our basement back to normal.

While both employees were professional and courteous, I mostly dealt with James.  He was extremely courteous, polite, helpful and very respectful.

Steve was very polite and helpful.  It was comforting knowing that he was handling the job. We had complete confidence that the job would be done properly.

Excellent service!

Excellent service provided.  Thank you!

Excellent work and workers.

James explained everything thoroughly/answered all my questions - very professional!

Keep up the great work!  Everyone was great and professional.  Thank you for all your help!

I think everyone was wonderful.  You guys have a great team. 

They were courteous and very prompt on their times!

Allen and his team were amazing to work with.  Excellent crew!

You guys are awesome!

They are wonderful to deal with, very professional.  They made my life so much easier during a difficult time.  

James and Julio were fantastic!  I feel completely confident with the work they have performed and greatly appreciate how patient and understanding they have been.  

We are extremely impressed with SERVPRO of Joliet and our experience with the onsite personnel. I will recommend your company to everyone! I cannot express how lucky we are to have had your assistance. Their compassion and knowledge made this experience so much easier to handle.

SERVPRO of Joliet was very courteous and careful with our home and belongings. SERVPRO of Joliet has the best people working for them. They are always friendly and ready to help. They all do a great job.

Everyone did a great job and actually made me laugh during a bad situation. James and his crew went above and beyond making sure my home was the best it could be. Thanks for a job well done.

SERVPRO of Joliet was excellent! I am so thrilled, given the circumstances, that each of the workers were absolutely awesome. Could not have asked for better people to have come into our home and be so helpful. I can not say enough good things about my experience with SERVPRO of Joliet. Thank you!!!!

Matthew and Will were unbelievable!! I just can't say enough about the service! Thank you!!!!

So very professional at all times! Thanks SERVPRO Team!! Mike, Allen and Tim were excellent!!!

I cannot thank Julio and his team enough!! They were fantastic through the whole process. Best customer service ever!!! Thank you!!!!

Tim and his crews were great! This was our first and hopefully last flood and we made the right choice in selecting SERVPRO of Joliet!!!! We will refer our friends, colleagues, and family specifically to SERVPRO of Joliet. We are so appreciative of their professional service and warm interactions.

SERVPRO of Joliet new their business and there is nothing I can think of for an improvements. I was so very impressed every EVERYONE I had contact with. They were very knowledgeable and efficient in the jobs they performed. Tim was excellent as to his job and our feelings during this very emotional time. They went above and beyond and I can't express how happy I am.

Professional, experienced, and eager to service the customer. This group of mitigation experts exceeded my expectations. I can't thank you enough for a job well done.